Bed and Breakfast in Wakefield

"Grand Hotel , well maintained, and clean , great location "

"Great central location poor parking hotel needs up dating staff really helpful "

"Room and facilities are good. Staff a bit grumpy .. 4 on reception when we arrived … no-one looked up … not sure the guest is a priority here. "

"Clean,modern hotel in great location "

"It’s a brilliant hotel for a pet friendly stay close to everything. "

"I do not recommend this hotel. It is understaffed and unprepared for busy periods. Breakfast is poorly stocked with frequent waiting, towels “run out” during the day (??). One morning both Nespresso machines were “not working” and the only coffee was instant for breakfast. The gym and pool/sauna/steam room are good, but aside from this then it needs a lot of work."

"The property is a little dated, the curtain and carpet was rugged over in the main house. The mattress was hard and didn't feel like a 4 star property. The steak was also not great for the price. The stay is a premium rate and good for a one off, but wouldn't rush back unless there is some renovation. "

"Lovely, helpful staff. "

"Watch out for hidden charges at check-in. £50 taken from my bank immediately on top of the room charge. If I wanted to purchase anything extra, I would have paid at the time of purchasing. Now having to wait for a refund. This was not transparent enough in the T&Cs even within the confirmation email. Lifts old and creaky despite £3m upgrade, shower tiles grubby, mini bar only stocked water and wasn’t clear if this was complimentary, broken usb port by the bedside and heating system didn’t work as only blowing out cold air (no extra blankets in the room). Not enough towels for two women to dry their hair and body without using the hand towel too. £5 service charge for room service unless you were sensible and read all the in-room gubbins and saw the discount code - just don’t charge it in the first place! Prices were also out of date on the room service menu in the room. Didn’t think much of the cheese and biscuits either as two of the cheeses lacked flavour and we got a few apple slices rather than the whole apple sliced for £13! I know this is a 4* hotel but it’s the little things that matter and these could be improved. Breakfast served until 10am but by 9:30, the hot buffet was lacking and had to be refilled multiple times: eggs congealed and some items luke warm. "