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Reviews of Serenity Motel

3 out of 5
Serenity Motel
8 Totara Street, Pleasant Point, Cantebury

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

9.6/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service. Very nice owners. Would definitely recommend to anyone
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2020
Response from Derek on 14 Jun 2020
Response from the manager: When people decide to have their dog stay in the room against motel policy rules, they shouldn’t be surprised when this issue is being addressed to them by the management. When booking a room online our policy clearly states that pets are not allowed.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property. Peaceful, in the country. Beautiful setting, and close to the city.Attentive owners, meticulously clean. A perfect place to stay. Cannot recommend it too highly. Stay here if you want a restful break from your busy travel schedule.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet and lovely unit in a beautiful part of the country. The unit was very clean and comfortable, with fast internet, great shower pressure, comfortable beds with nice linen, and nice big pillows, The outdoor living spaces are lovely in nice weather. What stood out most was Lynn. Thank you so much for your friendly hospitality, and for going the extra mile.. We have already shared our experience with friends. AAAA++++
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot, bathroom was a but of a funny setup, but all workable.
Stayed 1 night in Nov 2019