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Sahara Hotel

3.0 star property
Travelers spend days testing their luck at the casino tables and slot machines, then unwind under starry skies from a scenic rooftop perch.

Choose dates to view prices

The Sahara Hotel, near Playa del Carmen Maritime Terminal and Mamitas Beach, offers rooftop views, a casino, and a café. Enjoy two restaurants and an outdoor pool for all ages. Free in-room WiFi keeps you connected.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$93
includes taxes & fees
22 June - 23 June

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About this property

Sahara Hotel

  • Hotel near Quinta Avenida
  • Located close to Playa del Carmen Maritime Terminal and Mamitas Beach, Sahara Hotel provides a rooftop terrace, a garden and car hire on-site. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a 24-hour front desk and tour/ticket information
    • Concierge services
  • Room features
  • All guest rooms at Sahara Hotel include comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch Smart TVs with Netflix, streaming services and cable channels
    • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The property charges 3 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1200 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number SHO1007167J3

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Parking height restrictions apply
Children under 5 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Sahara Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 8:00 PM.

How much does it cost to stay at Sahara Hotel?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Sahara Hotel on 22 Jun 2026 start from NZ$93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sahara Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sahara Hotel?

Self-parking is free at this property.

What time is check-in at Sahara Hotel?

Check-in start time: 2:30 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Sahara Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Sahara Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1200 per person applies.

Where is Sahara Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 15-minute walk of Quinta Avenida, Playa del Carmen Maritime Terminal and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 mi (10 km).

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

8.4

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 79 out of 233 reviews
Rating 8 - Good. 72 out of 233 reviews
Rating 6 - Okay. 47 out of 233 reviews
Rating 4 - Poor. 21 out of 233 reviews
Rating 2 - Terrible. 14 out of 233 reviews

Reviews

Verified

10/10 Excellent

Hasina

Liked: Cleanliness, staff & service, amenities
We only slept one night on our way out. It’s clean, the location is amazing. Restaurants around. They were very helpful. Easiest hotel to stay ever.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very central
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value for the price. Staff were all very nice & helpful. We felt safe and comfortable. The breakfast options were really good & probably our favorite part of our stay. Hotel is walking distance to everything. Nice rooftop pool too.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

ADRIAN

Liked: Cleanliness, staff & service, amenities
Location is really good. Convenient.
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Sharon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bad terri le onternet connection we were there for 4days and could not talk to our family we went to the front desk and complained they changed pur room and we still could not watch abday of TV..All we wanted to see was the news .terriblecservice only a few like in the whole hotel onlyv2 staff speak english..CRAZZZZY it was difficult to communicate the the staff if thec2 guys not there who speak English..ver clean though...very limited towels novtowels tovshow with the house keeping sain shower with jands then dry with towels...we dont dhower like that back home...very terrible service...very nice hotel yhough
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Aristeidis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money, very close to main pedestrian street
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victorino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service

2 night stay at Sahara Hotel

This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, very close to Quinta Avenida, but without the noise. An easy walk from the ADO bus station. All the staff were very friendly and helpful. Great options for food and all amenities. The beach is super easy to access. All in all, for the price,I really enjoyed my stay here. Would stay here again.
Stayed 7 nights in Feb 2023
Verified

6/10 Okay

Cristian

Disliked: Staff & service
The people at the desk was so angry all the time, they trated me really bad. And is so unfair pay for the parking when it should be included.
Stayed 1 night in May 2025
Verified

4/10 Poor

Samuel

Disliked: Staff & service, amenities, property conditions & facilities
The property had missing parts of it drywall, the mattresses we unbearable to sleep on, we had to buy foam to put on the mattresses and didn't get much sleep because it was so bad. The water took at least 20 minutes to warm up and the mini split air conditioner did not work well. I would never stay in this hotel again.
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service
The A/C doesn't work
Stayed 3 nights in Mar 2023
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Unenjoyable stay

For this budget price I just hope for clean and safe. However the room’s door handle was loose and barely locked, felt very insecure. Mattresses had plastic covering under sheets so very hot. Housekeeping did not service the room but took away all the towels (which were hung up, not on floor) and refused to replace them unless they were tipped. Fridge in room very noisy. Generally, the room and hotel smelled like mildew/mould.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Galilea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue agradable la estancia
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
Todo muy bonito! Y en el hotel todos muy amables desde que llegas.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

RAUL ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Bueno, bonito y barato. Céntrico y amables
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Marie

Liked: Staff & service
Hotellbyggnadens rum & interiör är bra men ’annexet’ är som ett hostel. Otroligt lyhört från alla håll.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Marisol

Me gusto el lugar , el personal muy atento a todo ,el único problema es q en el Hotel no hay elevador solo escaleras ( mi habitación estaba en el piso #3 )
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

Fue un viaje en familia, ocupamos varias habitaciones, en general todo estuvo como en la publicidad. Nos tocó en fechas de el carnaval, fuera de eso todo bien. El estacionamiento está limitado a 10 plazas, pónganse en contacto tal vez tu reserva lo incluye, en caso de que no puedes separar con un costo adicional. En general un muy buen lugar, céntrico y muchas opciones
Stayed 4 nights in Feb 2025
Verified

4/10 Poor

Monica

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
La atención de Recepción nocturna es muy deficiente y no amigable al arender para upgrade. Habitación 13 muy ruidosa del techo, como algo trabajando con una bomba de agua.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está céntrico y fue agradable nuestra estancia. El personal fue super amable. Felicidades!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Saul

Liked: Cleanliness, staff & service
Es muy centrica y hay muchos negocios de comida
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Cristina

Disliked: Cleanliness, amenities, property conditions & facilities
Esta bien la ubicación pero trataron de cobrarnos una sabanas manchadas que ya estaban asi
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy centrico
Stayed 7 nights in Jan 2025