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"Clean room and staff was great"

"Room had a dirty restroom floor. The fridge had the freezer dirty. The remote control was not working so I had to get up and turn the channels or the volume manually. But I only wanted the room to rest at night. "

"The resort staff are very friendly.. not just saying but really nice people and good vibes. I will return with my mom and others. Also, the rooms were clean, very clean and updated.. we stayed on the lower end (100’s) so everything was nice. And just in case you’re wondering yes everyone is welcomed 😁 "

"Room 107 needs a deep, thorough cleaning. The bed smells like someone peed on it. There's also a needle and thread stuck on the right side of the bedside lamp. The room also smells. I think a deep bleach clean will do the work. Need to do some double-layering on the wall. I can literally hear 3-5 rooms away. And I'm here to rest for a night, but I didn't get any sleep at all because I could hear everyone opening their doors. You get what you pay for- if you have an extra 20-30 bucks, get another hotel. "

"They took the money twice .. my husband payed at the property… then they took the money off my card"

"Parking is safe and easy they do require. If you have more than vehicle they ask your license plate numbers and require ids for all adults in room who have vehicle that will be parked there."

"DO NOT STAY ALONE!!! I have stayed at the suburban in Jacksonville for a week. I sat alone at the back picnic table and was offered a drink by patrons that I was not a party of. I took two sips from the female and remember nothing ekse but waking up bruised, barely able to walk, no panties and bleeding. I assume was roofied and raped here this week. I have bruises and a sore pelvis. I Don’t remember a thing. Nothing. Two sips from a female and the males took good fun in it. I am embarrassed and feel disgisting. I immediately filed a police report including my things that were incaluable stolen. I had a rape kit done, and other things have happened at this hotel. The manager daid ‘I dont think this is the hotel for you’ and proceeded to have police escort me off the premises. "

"My room was amazing and clean. The staff was extremely helpful and pleasant. "

"Bathroom needs updating. Accessible shower/tub needs repair. Staff were great and very helpful!"