Located on the waterfront, Pullman Liverpool is in The Docks neighborhood and is connected to the convention center. The Beatles Story Museum and Merseyside Maritime Museum are cultural highlights, and travelers looking to shop may want to visit Liverpool ONE and Baltic Market. Looking to enjoy an event or a game? See what's going on at ACC Liverpool or M&S Bank Arena.
Located close to M&S Bank Arena and Royal Albert Dock, Pullman Liverpool provides dry cleaning/laundry services, a bar, and a 24-hour gym. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
Buffet breakfast (surcharge), an electric car charging station and express check-out
Guest reviews give top marks for the helpful staff and location
Room features
All 216 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
More conveniences in all rooms include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and designer toiletries
Flat-screen TVs with digital channels
Free infant beds, electric kettles and heating
Languages
English, French, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
24-hour offsite parking (GBP 12 per day)
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 18.95 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Things to do
24-hour gym
TV in common areas
Family friendly
Free cot
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Tour and ticket assistance
Business services
3 meeting rooms
Computer station
Outdoors
On a river
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Handrails in stairways
Lift
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
8 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels
Entertainment
Flat-screen TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly cleaning products available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Policies
Check-in
Early check-in subject to availability
Early check-in is available for a fee
Check-out
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool
Frequently asked questions
Is Pullman Liverpool pet-friendly?
No, pets are not allowed at this property.
Pullman Liverpool Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 745 out of 1000 reviews" "
10 - Excellent
745
Rating 8 - Good. 193 out of 1000 reviews" "
8 - Good
193
Rating 6 - Okay. 37 out of 1000 reviews" "
6 - Okay
37
Rating 4 - Poor. 15 out of 1000 reviews" "
4 - Poor
15
Rating 2 - Terrible. 10 out of 1000 reviews" "
2 - Terrible
10
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Nathan
Business traveller
26 Apr 2024
Liked: Staff & service, amenities
Great location and the public spaces are great.
Rooms are beginning to get a little tired, particularly in the bathroom where fixtures and fittings were broken.
Staff friendly, although some bar staff don't seem to know what they are doing which is a shame. It's one of my favourite hotel spaces in Liverpool, but at its price point it could be better.
Note that the automated email sent through Expedia contains the post code to the hotel not the car park as stipulated.
Easy check in staff were all friendly and polite despite it being an extremely busy weekend for them. Rooms were beautifully decorated and clean. Plenty of choice at breakfast. Bar prices were reasonable. I would recommend this hotel.
Susan
Stayed 2 nights in Apr 2024
4/10 Poor
Steven, Garstang
Travelled with group
14 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
The Pullman is a standard hotel and certainly overpriced. Bed linens were standard, the mattress basic, and the Pillows in the rooms are awful. One like memory foam and the other an old square cushion. Even The light switches were odd!
Bathroom lights faulty. The bar was a shambles! No Baileys left…. No cream to make an Irish coffee…. Come on folks ….
Would I choose here again… no. There are much better hotels with better hospitality and standards.