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"The good: Nice hotel and lovely attentive staff. The bad: Probably my incorrect expectations but was expecting room AC for a 4* The ugly: Brave the unlit path, if you dare, to get to the Chineham shopping centre. No fault of the hotel but Hampshire County Council should sort this out as its an accident waiting to happen! "

"The hotel is located within easy walking distance of public transport. The room was comfortable and generally calm. Reception staff and cleaning staff were friendly and helpful. The gym is really excellent. Certainly one of the best I have used, well provisioned with excellent equipment, water, apples (a really nice touch) and towels. The only complaint is that we had to ask for the room to be 'refreshed'. "

"The hotel was ok. We booked an executive double room, areas of it could do with updating the sofa was very hard and stained. We were on tbe ground floor but we’rel left with no choice but to sleep with the patio door open as the heating was blasting out. The Spa is in need of some serious attention, the Jacuzzi has clearly been out of action for months, and it doesn’t look like anything is going to be done about fixing it any time soon. The changing rooms are in need of a deep clean and tbe chairs in the spa reception are all in need of replacement as all have ripped upholstery. One evening we went to the bar the glasses we were given were dirty (both had visible lipstick marks) breakfast was adequate for the price, but fairly basic. "

"The breakfast was very good for buffet with cooked options. It’s well located for Winchester but not a hotel with charming views and paying for parking on top of room charges needs looking at. Why not make it inclusive ? A fridge in the room and capsule coffee maker would be more useful than a safe. "

"Parking was great. Fire alarm went off early in the morning and woke us all up. Corridor lighting was poor, security at front desk was poor"

"Lovely room, nice and spacious. Great staff including the receptionist, who was brilliant and very welcoming! "

"Excellent from start to finish. From Zara's warm and friendly welcome to the peaceful environment, I enjoyed the positive vibe, peaceful sleep and great facilities. Would highly recommend and will be back in future"

"Room was huge - we had the disabled access one. The bathroom is the biggest I’d seen. A few stains on the carpet but they been scrubbed as best they could. Would have liked some bedside lights, ended up using the TV on a scrambled signal to give a little light. Staff were friendly and really helpful. To the point of intervening with parking because it’s free at the weekend. Top tip - if you’re heading to Winchester, get the bus. Bus stop a short walk away, the route I direct, every 10mins. £3 til 6pm then £1."

" Bed very uncomfortable, had very little sleep not good at my age"