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Reviews of Sierra Motel

2.5 out of 5
Sierra Motel
8 Twizel-Omarama Road, Omarama, Otago

Reviews

9.6

Exceptional

Rating 10 - Excellent. 195 out of 255 reviews" "
Rating 8 - Good. 51 out of 255 reviews" "
Rating 6 - Okay. 7 out of 255 reviews" "
Rating 4 - Poor. 0 out of 255 reviews" "
Rating 2 - Terrible. 2 out of 255 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Masood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy and quite. We will stay again with my family.
Response from Rob on 20 May 2024
Thank you for your review Masood. Great to hear you had a pleasant experience. We look forward to seeing you again.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent motel - all the facilities you could wish for, clean, with friendly, helpful staff. Great location for seeing Mt Cook or taking the Air Safaries Tekapo flights. Only problem - and not the fault of the motel - is that there’s just one restaurant in the village (Boots and Jandals) and even if you book you need to wait a looooong time for service!
Stayed 2 nights in Feb 2024
Response from Rob on 26 Mar 2024
Hi Peter,Thank you for your 5 star review. We're pleased to hear you had a fantastic stay and enjoyed our clean room, friendly staff and location. Look foward to seeing you again.

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely appointed rooms. Everything you could need.
Stayed 2 nights in Feb 2024
Response from Rob on 26 Mar 2024
Hi Carolyn,Thank you for sharing your experience with other travellers. Your feedback is greatly appreciated.

8/10 Good

mike

Great location
Stayed 2 nights in Feb 2024
Response from Rob on 26 Mar 2024
Hi Mike,Thank you for your review, greatly appreciated.

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a spacious and clean hotel. The room had every convenience you could wish for. Enjoyed it very much.
Stayed 1 night in Feb 2024
Response from Rob on 26 Mar 2024
Hi Joseph,Thank you for your review. Great to hear you enjoyed your stay very much. We look forward to seeing you next time.

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, modern and clean, really comfy bed, so quiet, walking distance to the pub and shops, fantastic having a washing/dryer machine in the room, best accommodation so far on our road trip
Response from Rob on 26 Mar 2024
Hi Sylvia,Thank you for taking the time to review your stay with us. We thrilled to hear you loved your stay and rated our property so highly.

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
was adequately depicted in the description. Clean and convenient.
Stayed 1 night in Feb 2024
Response from Rob on 26 Mar 2024
Hi Tara,Thank you for your review. Your feedback is appreciated we happy to hear you had a pleasant experience.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Rob on 26 Mar 2024
Thank you for staying with us Joseph.

10/10 Excellent

Bette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hosts and facilities. I would definitely stay there again
Stayed 1 night in Feb 2024
Response from Rob on 26 Mar 2024
Hi Bette,Thank you for reviewing your stay with us. Great to hear you had an enjoyable stay and we look forward to seeing you again.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Stand Out Property we will remember probably forever. One of the NICEST we have stayed at in all of our travels. Most importantly,super clean, friendly, spacious, new, gorgeous rooms, located right beside the best restaurant in town, the best Pub in town and across the street from the coolest HotTubs you can’t miss. Book in advance !
Response from Rob on 16 Feb 2024
Hi Donna,Wow! Thank you for your 5 star review and rating us so highly. We are very flattered and it is a reflection of our small dedicated team that strives to give our guests a memorable experience. We are thrilled to hear we exceeded your expectations. Thank you for recommending us and we look forward to seeing you again in NZ.

10/10 Excellent

Ljiljana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with excellent location , everything is walkable distance. Very friendly staff, highly recommending
Stayed 1 night in Feb 2024
Response from Rob on 15 Feb 2024
Hi Ljijana,Your 5 star review is greatly appreciated. Thank you for staying with us and recommending our property to other travellers. We look forward to seeing you again.

10/10 Excellent

Dale, Lee's Summit

Stayed 1 night in Jan 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Best option in Omarama - clean, spacious, quiet (double-glazing). Comfortable beds, walkable to best place to eat in town for evening meal, plus cafe next door for breakfast or lunch. 5/5 Friendly helpful host.... Will stay again......
Stayed 1 night in Jan 2024
Response from Rob on 15 Feb 2024
Hi Darrell,Thank you for taking the time to post a 5 stay review. We thrilled you had a great experience and we look forward to welcoming you back

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Rob on 8 Jan 2024
Hi Frances,Great to hear you enjoyed your stay and we look forward to welcoming you back.

10/10 Excellent

Olwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely spotless room. Really well laid out. Very comfortable and convenient. Quiet and peaceful. Room very well equipped although an oven would have been good. We so enjoyed our 2 night stay.
Stayed 2 nights in Dec 2023
Response from Rob on 8 Jan 2024
Thank you for your 5 star review Olwen. Great to hear you enjoyed your stay. We look forward to seeing you again.

8/10 Good

QIUHONG

Stayed 2 nights in Dec 2023
Response from Rob on 8 Jan 2024
Hi Qiuhong,Thank you for reviewing your stay with us. We greatly appreciate it.

8/10 Good

David, Sparks

Stayed 1 night in Nov 2023

8/10 Good

ALFRED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Rob on 2 Jan 2024
Thank you Alfred

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large an very clean and warm
Stayed 1 night in Nov 2023
Response from Rob on 5 Nov 2023
Thank you Penny.

10/10 Excellent

CARLA

Liked: Cleanliness, staff & service, property conditions & facilities
Great option. Passing through. Clean tidy. Quiet. Comfortable Bed. Would stay again
Stayed 1 night in Oct 2023
Response from Rob on 30 Oct 2023
Thank you Carla.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, Clean
Clean,comfortable. Would stay again and recommend to recommend to others
Stayed 2 nights in Oct 2023
Response from Rob on 30 Oct 2023
Thank you for sharing your experience with other travelers

8/10 Good

jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i didnt like the note about dishes to be done and a charge. if we leave a cup from coffee to be cleaned for the price of over $200 a night i would expect and couple dishes could be left.
Stayed 1 night in Oct 2023
Response from Rob on 30 Oct 2023
Thank you for your feedback Jo, much appreciated.

10/10 Excellent

Mark, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older hotel but my room had been very nicely remodeled. The WiFi, heat and kitchen appliances all worked nicely. The owners are friendly and efficient. Recommended.
Stayed 1 night in Oct 2023
Response from Rob on 30 Oct 2023
Thank you for sharing your experience with other travellers Mark.

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaut place to stay
Great place to stay! The manager was very friendly and helpful. The room was fabulous, comfy bed, very clean and a beaut sized fridge, great water pressure in the shower…. We were very impressed. Thanks Sierra!
Stayed 2 nights in Sep 2023
Response from Rob on 1 Nov 2023
Thank you for your review Gayle.

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thanks
Stayed 1 night in Sep 2023
Response from Rob on 18 Sept 2023
Thank you Liz.

8/10 Good

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful and the motel is clean, comfortable, warm and modern. Location is fantastic and easy to walk to the hot pools and restaurant. Will likely stay again, and can recommend anyone this place.
Stayed 1 night in Jul 2023
Response from Rob on 25 Aug 2023
Hi Penny,Thank you for taking the time to review your stay with us, and recommending our place to other travellers.

10/10 Excellent

Glen

Travelled with partner
Liked: Amenities
Very clean and comfortable bed .great for a stopover or a few days to relax
Stayed 1 night in Jul 2023
Response from Rob on 25 Aug 2023
Hi Glen,Thank you for sharing your experience with other travellers, greatly appreciated.

10/10 Excellent

Jid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay during school holiday Close to fishing spots
Stayed 1 night in Jul 2023
Response from Rob on 25 Aug 2023
Your feedback is appreciated. Thank you Jid.

10/10 Excellent

DEBBIE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
So clean and beautiful unit. Very friendly place to stay.
Stayed 2 nights in Jul 2023
Response from Rob on 16 Jul 2023
Thank you for your review Debbie. Look forward to seeing you again.

10/10 Excellent

Reva

Stayed 1 night in Jul 2023
Response from Rob on 25 Aug 2023
Thank you Reva.

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best accommodation we’ve had in Omarama
Stayed 1 night in Jul 2023
Response from Rob on 15 Jul 2023
Thank you Jon.

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Rob on 15 Jul 2023
Hi Martin,Thank you for reviewing your stay with us.

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in one of the new premium rooms, which was perfect for our family. Roomy and comfortable for a 4 day stay. Colin was very helpful and good to deal with. Nice place. Highly recommended.
Stayed 3 nights in Jul 2023
Response from Rob on 15 Jul 2023
Thank you Steve.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Rob on 27 Jun 2023
Thank you kindly for your review Michelle.

10/10 Excellent

kwang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a surprise to me. The room was very clean and well designed. Only problem was the surrounding area had a few restaurants.
Stayed 1 night in Apr 2023
Response from Rob on 4 May 2023
Thank you Kwang.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2023
Response from Rob on 4 May 2023
Thank you Chris.

10/10 Excellent

Varachat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. I told the manager about my elderly partner. He's so kind upgrade our room to the Luxurious apartment. Thanks so much.
Stayed 1 night in Apr 2023
Response from Rob on 4 May 2023
Thank you for reviewing your stay with us Vararchat. Look forward to seeing you again.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Colin, was a great host. Motel was clean and had everything you require for an overnight stay.
Stayed 1 night in Mar 2023
Response from Rob on 27 Mar 2023
Hi John,Your review and feedback is greatly appreciated, thank you.

10/10 Excellent

John

Stayed 1 night in Mar 2023
Response from Rob on 27 Mar 2023
Thank you John.

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Rob on 27 Mar 2023
Thank you Lionel.

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2023
Response from Rob on 27 Mar 2023
Thank you Jennifer.

10/10 Excellent

GRIGORE

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, plenty of room and the room had a fridge and dishwasher and washing machine.
Stayed 1 night in Feb 2023
Response from Rob on 27 Mar 2023
Hi Grigore,Thank you for your review. Your feedback is greatly appreciated.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy. Low key. Plenty of room, with in room washer/dryer, at a key point in our trip!
Stayed 1 night in Feb 2023
Response from Rob on 27 Mar 2023
Hi Mary,Thank you for reviewing your stay with us. Your feedback is greatly appreciated.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic motel
Stayed 1 night in Feb 2023
Response from Rob on 27 Mar 2023
Thank you David. See you next time.

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only needed one night. Was great! Next time would stay longer as room had a fridge and dishwasher and washing machine. Great if you are on a long trip. Will definitely stay again
Stayed 1 night in Feb 2023
Response from Rob on 27 Mar 2023
Hi Susanne,Your review and feedback are greatly appreciated. We look forward to seeing you again.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and we enjoyed an overnight stay.
Stayed 1 night in Jan 2023
Response from Rob on 27 Mar 2023
Hi Christine,Thank you for your review. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Rob on 27 Mar 2023
Thank you.

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service
Wonderful place to stay! Will definitely stay again.
Stayed 1 night in Jan 2023
Response from Rob on 27 Mar 2023
Hi Charlotte,Thank you for reviewing your stay with us. We look forward to welcoming you back.

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Lovely host, a really nice gentleman. Lovely apartment with all facilities provided.
Stayed 1 night in Jan 2023
Response from Rob on 23 Jan 2023
Hi Christopher,Thank you for taking the time to give us a kind review and choosing to stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Thanks for a great stay and rides to and from airport.
Stayed 1 night in Jan 2023