Deluxe Standard Cabin Double

Reviews of Omarama TOP10 Holiday Park

2.5 out of 5
Omarama TOP10 Holiday Park
1 Omarama Ave, Omarama, Canterbury

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 31 reviews" "
Rating 8 - Good. 8 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021
Response from Jess on 28 Mar 2021
Thanks for taking the time to leave us a 5 star review. We really appreciate it.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020
Response from Jess on 22 Nov 2020
Thanks for the rating!

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020
Response from Amanda on 14 Aug 2020
Thanks for your rating this all helps. Stay safe and keep warm.

8/10 Good

Shirley

Stayed 1 night in May 2020
Response from Jess on 7 Jul 2020
Thanks for the super rating!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best campings Ive been in NZ. Bungalows are cool, staff is great and the vibe is quite good.
Stayed 1 night in Mar 2020
Response from Jess on 13 Mar 2020
Thanks for the lovely review! Its so great to hear you had such an enjoyable stay with us. Hope the rest of your travels are just as great!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Jess on 29 Feb 2020
Thanks for the rating!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Jess on 29 Feb 2020
Thanks for the rating!

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Response from Jess on 29 Feb 2020
Thanks for the rating!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, cabins are in great condition and super comfy. Would stay here again.
Stayed 1 night in Feb 2020
Response from Jess on 12 Feb 2020
Thanks for the super review! We are glad you enjoyed your stay with us here at the park and do hope to welcome you back again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Jess on 12 Feb 2020
Thanks for the rating!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient location, cute, nice guests, clean unit. Bugs in bathroom around sink.
Stayed 2 nights in Jan 2020
Response from Jess on 12 Feb 2020
Thanks for the review and comments. When windows are left open with lights on, bugs tend to come inside. We hope you have an enjoyable rest of your holiday.

10/10 Excellent

MJ

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean, quiet place that you can really relax and has play ground for kids that they will enjoy while staying there.
Stayed 1 night in Jan 2020
Response from Jess on 12 Feb 2020
Thanks for the awesome comments. Its great to hear you enjoyed the relaxed atmosphere and cleanliness of the park. The playground is always a great way to entertain the kids!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Jess on 24 Jan 2020
Thanks for the rating

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Was reasonable property. I arrived after 3pm and when given my room found that it wasn't made. Got a different room, room made but no towels. But overall did the job
Stayed 1 night in Jan 2020
Response from Jess on 22 Jan 2020
Thanks for the review. We do apologise that your room hadn't been serviced in time for your check in but glad we were able to accommodate you into another.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Jess on 21 Jan 2020
Thanks for the rating!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the cabins, just beds, mattresses not very comfortable, other than that suited our needs.
Stayed 1 night in Jan 2020
Response from Jess on 21 Jan 2020
Thanks for the review. We have started upgrading matresses in cabins so nearly all of our cabins/motels have new beds within the last 12 months however we do understand that we aren't going to please everyone with softness/hardness of bed. Glad that you enjoyed your stay in the park otherwise.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Arrived to find property to be a small tin box which just fitted in the two beds and two small chairs for three people The curtains had been left open and the internal tempertature must have been well over 50c We just had to open the door and windows and go for a meal. We had presumed the property would be like the pictures shown it was not it was just a tin box on wheels. Did not find the staff particularly helpful no WiFi password given no information about the crockery box in fact no information at all on booking in. We had not used this company before and will be very unlikely to use again . The place was however very clean.
Stayed 2 nights in Jan 2020
Response from AJC on 18 Jan 2020
We are sorry you felt this way, the room that you booked is one of our budget rooms and we cannot stress enough to read the descriptions. We do how ever take on board with no chairs and the point of curtains being closed. This is a great option and will inform staff to do this over our hotter months. We do hope the rest of you travels went well.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property is very convenient when driving from Queenstown onwards. it's closeness to the main road is an issue which can't be changed. The road noise didn't make it the most peaceful place. There is a range of accommodation options which is good. We locked out key inside the cabin and had trouble getting help as it was after-hours and the managers don't live onsite. No one answered the buzzer or mobile phone when we rang several times. I asked around and found and found a camp worker who kindly gave me another key but it was looking grim there for a while. I eventually contacted the manager but it was after the issue had been solved. Not good. Stuff does happen after hours and there needs to be someone available to help.
Stayed 1 night in Jan 2020
Response from Jess on 21 Jan 2020
Thanks for taking the time to give us a review. We apologise for the staff member not being available immediately when you needed however glad the issue was resolved. Our wonderful team are all only human after all and are working tirelessly to ensure everyone's stay is as enjoyable as it should be. The way that the Omarama township is situated, the road noise is something far from our control however it sure bets living in the city! Hope your travel improves.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Jess on 21 Jan 2020
Thanks for the rating!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well equipt. I would advise to ask for a cabin away from the playground and bouncing pillow for some more quiet.
Stayed 1 night in Jan 2020
Response from Jess on 10 Jan 2020
Thanks for taking the time to give us a review. All of our cabins are towards the end of the playground and jumping pillow which is just the layout of our park. This tends not to be an issue as we love having families stay with their children.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were staying was awesome. Coming back again
Stayed 1 night in Nov 2019
Response from Jess on 29 Nov 2019
Thanks for taking the time to give us such a great review! We are glad you enjoyed your stay with us and look forward to welcoming you back in the near future.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and good value. Most cabins are close to the road.
Stayed 1 night in Nov 2019
Response from Jess on 27 Nov 2019
Thanks for the review. Yes most of our cabins are close to the road which is jus the way our town is laid out. This is the same for all other accommodation providers in town also. We are glad you enjoyed your stay with us and do hope to welcome you back again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, beautiful location....
Stayed 1 night in Nov 2019
Response from Jess on 27 Nov 2019
Thanks for taking the time to give us such a wonderful review. We are glad you enjoyed your stay with us here at the park and do hope to welcome you back again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Jess on 29 Oct 2019
Thanks for taking the time to give us a rating. We are glad you enjoyed your stay with us here at the park and hope to welcome you back in the near future.

8/10 Good

Verified traveller

Liked: Amenities
alles in Ordnung, dann muss man einfach weiterschreiben
Stayed 1 night in Feb 2020
Response from Jess on 17 Mar 2020
Thanks for the review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Plates etc available with deposit. Not very practicle for just on nights stay
Stayed 1 night in Feb 2020
Response from Jess on 3 Mar 2020
We are sorry you feel this isn't practical however without a deposit and getting items returned, far too many items go missing.

10/10 Excellent

Petra, Köln

Travelled with partner
Liked: Cleanliness, amenities
Kleine, saubere und neue Hütte mit allem, was man braucht auf einem Campingplatz!
Stayed 2 nights in Feb 2020
Response from Jess on 29 Feb 2020
Thanks for the super review! We are glad you enjoyed the cleanliness of the facilities

4/10 Poor

di

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
被子很脏,睡完身上很痒
Stayed 1 night in Jan 2020
Response from Jess on 14 Feb 2020
很抱歉您发现被套很脏又发痒。 我们的客房服务人员不知疲倦地工作,以确保最干净的床单和羽绒被每天都放在所有床上

10/10 Excellent

lee

Liked: Staff & service
Stayed 1 night in Jan 2020
Response from Jess on 24 Jan 2020
Thanks for the rating

10/10 Excellent

Jong uk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
캠핑장 시설 아주 깔끔해서 좋았습니다 추천!!
Stayed 1 night in Dec 2019
Response from Jess on 24 Jan 2020
멋진 리뷰를 제공 해 주셔서 감사합니다. 우리는 당신이 우리의 시설을 좋고 깨끗하게 발견하게되어 기쁩니다. 우리 팀은 항상 높은 표준을 유지하기 위해 열심히 노력하고 있습니다. 여행의 나머지 부분을 즐길 수 있습니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Endroit fonctionnel à proximité de nombreux spots.
Personnel très gentil, à l'écoute et toujours à la recherche de solutions. Cabines fonctionnelles très propres et espaces communs très pratiques et bien entretenus.
Stayed 2 nights in Dec 2019
Response from Jess on 21 Jan 2020
Thanks for taking the time to give us a review. We are glad you enjoyed your stay with us here at the park.