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"A property of former grandeur that is now a little rough around the edges! Our room was spacious with an excellent view of the garden but seemed to be at the furthest and highest extremity of the building. The bathroom facilities were excellent and the shower was great. The leisure centre was a bonus along with the provision of bathrobes. The staff were polite and helpful but seemed a bit stretched. We enjoyed a stroll round the grounds."

"A really great family hotel right next to the Wookey Hole attraction. Rooms were spacious and very clean and the bed was very comfortable indeed. Great value for money and would definitely stay again."

"Lovely clean rooms and very comfortable beds. The shower riser rail needed replacing in one room as we had to hold the showerhead in order to use it. But water was hot and plentiful. Lots of parking available and electric car charge points too. Despite being near the main road the room was very quiet and no traffic noise heard. Staff were helpful although mixup on first morning with who was working so breakfast slightly delayed. 2nd day was much better with decent breakfast (but please don't put black pepper on everything!) Overall a lovely stay and conveniently located for us. We hope to return in the future."

"Excellent very large room, Netflix on the tv. We also had two comfortable chairs and a table. Plenty of storage if required Breakfast was very good with a large selection which was very fresh. Pleasant staff who were helpful. A very enjoyable weekend, thank you. "

"This is a lovely hotel. We didn't know what to expect and upon arrival, were delighted by the decor, cleanliness, and the professionalism of the manager who greeted us. Check-in was quick and easy. The room was spacious and comfortable, with all of the basic amenities that we would expect. Breakfast was next level. A full English breakfast, including a full gluten-free and veggie option with doorstop toast. We will definitely return to this hotel in the future, and can't recommend it enough if you are looking for a clean, easy, nicely decorated, quiet, close-to-town location. "

"Great room and right in the middle of downtown, only a few blocks from the train station. Very comfortable accommodation with soft fluffy towels and plenty of bathroom amenities. Quiet, and close to great restaurants. "

"The outside of the building looked run down but the inside was lovely! "

"Our family room was perfect for us - my daughter loved the bunk beds and having the outdoor area was lovely and so handy for our dog. The breakfast was lovely, the staff were very friendly and we could even charge our electric car. The location was perfect too. There was nothing I would change about our stay! "

"Staff really friendly and good breakfast selection "