Hilton Hotels in Northwest Rochester

"Great staff and assistance! Thank you "

"The overall experience was great. I was there with my wife and there a lot of men hanging around in the hallways and parking lot. My wife felt unsafe. If I had to leave, I told her to just stay in the room. On a sidenote, we checked out Sunday, it is now Friday and I have not yet received my $50 deposit. I would like this addressed and looked into. It should never take this long to be refunded. Now that's bad customer service. Please contact me w/ a resolution. "

"Very nice room, nice pool, very clean"

"Desk Clerks all very nice."

"Great place to stay"

"Very clean - good value!"

"Clean, friendly environment and nice location."

"Check in was super easy and the guest services rep was so nice! Had questions about the parking and i asked if i could get a room with a good view and the view was great! I believe her name was Abigail, i hope i am correct. "

"Good luck flushing the toilet. Overall, this property was ok. Not bad, not good...middling. It was quite clean so kudos for that. The TV works and the staff is good. But note that it is quite worn down. I think it's mostly for long term construction workers and that type of guest, so nothing fancy but a roof when needed. However, the button to flush the toilet is on top of the tank and some goofball built a vanity shelf over the tank with about an inch, if that, to get your finger in. It's ridiculous. "