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"First, I called the hotel a day prior to our arrival and a receptionists named Chloe was very polite, kind and able to help us with our booking that we made through Expedia. When we arrived, it was Chloe who helped and informed us about the hotel, amenities, carpark and room booking. She is very knowledgeable. Thank you Chloe. The Room that was given to us was a family room which is very clean, comfortable beds, with two big mirrors and a comdortable single sofa seat which added to the elegance of the room. The toilet is very clean and looks amazing. There is a telephone, television, iron and ironing board, several bottles of water, kettle and sachets for hot drinks, hair dryer, lamps, portable heater and electric fan readily available to use. The carpark is just behind the hotel but there is small road that separate the hotel from the car park. Just be careful and always keep an eye with cars passing from your right when going to the car park. When leaving the car park, you need to get a code from the receptionist. We also met a very friendly cleaner named Christy Galer who prepared the room and we were amazed how clean and organized our family suite, bathroom and toilet. Before leaving the hotel amd handed back the keys of the room, I met another kind and friendly receptionist names Helen who also help us with our checking out. I am very impress and will recommend this 13th century Hotel. Great Price, Great Amenities with Excellent Staff. We love our room thank you very m"

"Our stay was so enjoyable. The beds were comfy. The room heater was easy to operate. We had chosen an accessible twin room. The staff were lovely, we felt very welcome. We ate in the Jewels restaurant on the 2 nights we stayed and had a mix of the 2 course menu and the bar menu between us. Although we were not there for Sunday lunchtime, there was a plated roast dinner available on the Sunday evening as an extra to the printed menu. The buffet breakfast was really good and well cooked. Overall a great stay!"

"Great location."

"Breakfast had a variety of dishes. Central position in town. Staff helpful. Downside hair in shower"

"Everything was perfectly clean but the room was boiling hot with the radiator on so we went and turned it off so it slightly cooled down. The blinds didnt close though so if someone went to the bins they would've been able to see into our room which put us off. Altogether it wasn't bad for the price but the blinds needs fixing and the radiators need turning off on a hot day which could be done easily by members off staff when cleaning the room"

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"Parking was easy and plenty of spaces.room was clean and staff were polite and helpful plus dinner we had was excellent."

"Quiet modern room. TWO easy chairs. Excellent breakfast"

"Well-situated hotel, deluxe room was very comfortable with very fast wifi and fabulous Elemis toiletries. The cathedral view was spectacular. The only gripe was the noise of the extractor fans at the back of the property and the room was too hot! It's a complaint I have about a lot of hotels, unfortunately."