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Service is excellent, location is very central with a subway station pretty much under the hotel. Lobby is impressive, however room is outdated, needs a makeover. Also, we were assigned a non smoking room on a non smoking floor and we would constantly smell cigarette smell. Definitely not a 5 star ...
The hotel staff was fantastic. Gave us a detailed map of the city, oriented us to the major tourist sites in Beijing, helped us with taxi rides, checked our departing flight for us and ordered food for us after hours. The hotel was actually a building for Qing Dynasty officials and retains the ambience ...
Staff at buffet breakfast give excellent service. Concierge very knowledgeable. However credit card payment process unclear and front desk unable to explain whether deposit is already charged to the card.
This hotel is located in a busy local street with plenty of local amenities, fruit stalls, coffee and bread shop, dare i say McDonalds, pharmacy and a variety of restaurants and eateries, hair salons. It is a good base if you like walking (or just getting a taxi or the subway) for I walked most days ...
I had a great stay in this hotel. I got help from reception which is so nice. The guys from concierge are very kind as well. I also like to forward my grateful to cleaning ladies.
Due to full occupancy at the hotel, I was upgraded at check-in to the Moonlight Suite that was absolutely sublime. Having now experienced this suites features, I will consider booking this particular room based on my length of stay. This in addition to all the always-consistently great service I ...
Excellent, high end hotel in the heart of Beijing. Wonderful staff. Concierge were unbelievably efficient and accommodating. Room rates very reasonable for a Four Seasons Hotel. Would love to stay here again!
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