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Rating 10 - Excellent. 97 out of 228 reviews" "
10 - Excellent
97
Rating 8 - Good. 98 out of 228 reviews" "
8 - Good
98
Rating 6 - Okay. 23 out of 228 reviews" "
6 - Okay
23
Rating 4 - Poor. 7 out of 228 reviews" "
4 - Poor
7
Rating 2 - Terrible. 3 out of 228 reviews" "
2 - Terrible
3
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
8/10 Good
Doratasimalo
7 May 2024
Doratasimalo
Stayed 1 night in May 2024
4/10 Poor
trish
Travelled with family
28 Apr 2024
Liked: Cleanliness
I was extremely disappointed as the "cabin" we were allocated was not the one we chose on your website photograph.. I spoke to the management this morning and they said that both yourselves and another firm often give incorrect information as to the "cabin" details as I am 85 yrs and my daughter 65yrs we were not happy about having to sleep in bunks and make our own beds ..
trish
Stayed 2 nights in Apr 2024
Response from Top 10 on 28 Apr 2024
Hi Trish, im not sure who you spoke to but it wasn't myself(manager). All rooms are clear in the description of what the room is and what it has. Often people can be looking at the main page of the park and not at the individual photos of the rooms. All of o8ur rooms have bunk beds so when there are 2 people needing separate beds one will always have to be in a bunk bed. All beds are made, single beds come with bottom sheets only as per standard practice for these types of rooms, but we are always happy to provide a top sheet if requested.
Not happy that the hotplate in our cabin did not work properly so had to use the BBQs which had no lighting so had to cook using the lights on our phones.
claire
Stayed 1 night in Apr 2024
Response from Top 10 on 28 Apr 2024
Hi Claire thank you taking the time to review our park. I will look into the lighting at the BBQs as there should be lights. I will also look into the hot plate in your room as we are not aware of this issue.Thank you for choosing to stay with us here at Napier Beach Top 10
Top 10 group high campground standards. This one right on the beach. From beach great coastline view. Basic cabins functional and quite close to amenities. Cafe onsite until 2 pm.
colin
Stayed 2 nights in Nov 2023
Response from Napier Beach Top 10 on 30 Nov 2023
Thank you for reviewing our park, Hope to see you again soon :)
Thank you for reviewing our park. Hope to see you again.Kind regardsNapier Beach Top 10
8/10 Good
Deborah
24 Aug 2023
Deborah
Stayed 1 night in Aug 2023
Response from Napier Beach Team on 15 Sept 2023
Thank you for reviewing our park. Hope to see you back in future.Napier Beach Top 10
10/10 Excellent
Kay
17 Aug 2023
Kay
Stayed 1 night in Aug 2023
Response from Top 10 on 7 Sept 2023
Thank you for taking the time to review our park, we are very lucky to have a such a special little spot here at Napier Beach Top 10. We look forward to you staying again.Kind RegardsNapier Beach Top 10
I liked that it was nice and fresh and clean. Well situated.
There was nothing that I didn't like
The fact I was late booking in I appreciated the easy access and clear instructions for everything.
Thank you
Huia
Stayed 1 night in Aug 2023
Response from Top 10 on 30 Aug 2023
Thank you for taking the time to review our park. We love hearing when our guests are enjoying their stay.Hope to see you again soon.Kind RegardsNapier Beach Top 10
Lovely staff..Excellent improvements since i was here last.maybe 5 or so years ago.Being just out of town the beach is close as and the views as always beautiful..night and day..Last time i was here ialso caught a kahawai so disappointed i didnt have my rod..Awesome stay my new place to stay when visiting Bay..Thanks to Staff
Dickson
Stayed 1 night in Aug 2023
Response from Napier Beach Team on 4 Aug 2023
Thank you so much for taking the time to complete our Guest Survey which allows us insight into our guest satisfaction as well as the ability to enhance our product offering. We are always considering enhancements to our service and infrastructure – in response to our customer needs.It is great to hear you had an excellent stay with us here at the park and we will certainly let our team know of your appreciation. Hope to see you again.Kind regards Napier Beach Top 10
Response from The Team at Napier Beach Top Ten on 30 Jul 2023
Dear GJS Trading,It is great to hear you had an excellent stay with us here at the park and we will certainly let our team know of your appreciation. We hope to see you again soon.Kind RegardsThe Team at Napier Beach Top Ten
10/10 Excellent
Angela
Travelled with family
9 Jul 2023
Liked: Cleanliness
Awesome cabin. Great facility
Angela
Stayed 2 nights in Jul 2023
Response from Top 10 on 11 Jul 2023
Hi Angela, thank you for taking the time to review our park, we appreciate your feedback and hope to see you back again soon.Kind Regards Napier Beach Top 10
Hi, thank you for taking the time to review our park. Its great to hear you enjoyed your stay. We hope to have you back again soon. Napier Beach Top 10
What an amazing chalet we has, very clean & neat, bed was very comfortable, pillows very soft. You could hear the ocean which was lovely, people in the park were very friendly.
The bbq area was immaculate & so was the kitchen.
Hi Bindy thank you for your review, its great to hear our guests are enjoying the park. Thank you for choosing to tay with us and we hope to see you again soon.Napier Beach Team.
Great quiet place to stay, extremely close to beach with everything you need in well appointed cabins. Great staff! The kids loved it - fantastic playground.
Heidi
Stayed 2 nights in Oct 2021
Response from Gene on 19 Oct 2021
Thans for staying with us and we hope to see you back soon. Regards Gene
10/10 Excellent
Tony
1 Aug 2021
Liked: Cleanliness, room comfort
10 out of 10!
Absolutely fabulous 5* stay. The staff couldn't have been more friendly and accomodating.
The unit was spacious and exceptionally presented with beautiful ocean views, quiet and very comfortable..
We highly recommend this holiday park for a fantastic break away.
Tony
Stayed 1 night in Jul 2021
Response from Gene on 2 Aug 2021
Thank you Tony, we really appreciate feedback and its great to get some super positive responses for our piece of paradise. We look forward to seeing you again soon. Kind Regards Gene and Jenny (owners)
Will happily stay here again.
Was a great experience right from the booking to check out.
Units were clean and tidy, had everything that we needed.
Very nice staff and owners.
Thank you so much for a great nights stay
Verified traveller
Stayed 1 night in Feb 2021
Response from Gene on 4 Mar 2021
Thank you for your feedback and greatly appreciated. Please do come back and experience the changes we are going to make as new owners.
Kind Regards Gene
Nice place to stay. Great cabins. Close to town. Lovely owners
Verified traveller
Stayed 2 nights in Feb 2021
Response from Gene on 23 Feb 2021
Thanks for your positive feedback and we are glad you enjoyed our place. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny
Family friendly just not much kitchen stuff for cooking
Verified traveller
Stayed 2 nights in Feb 2021
Response from Gene on 23 Feb 2021
Thanks for your positive feedback and we are glad you enjoyed our place. Its a tricky one the kitchen, we put the gear in the Kitchen... people remove it. We have opted for every camper to bring their own gear. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny
Lovely, quiet, spot looking out to sea in one of the cabins. Will be back in the future if passing through Napier!!!
Verified traveller
Stayed 1 night in Feb 2021
Response from Gene on 23 Feb 2021
Thanks for your positive feedback and we are glad you enjoyed our place. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny
Very nice. Will recommend this place to my friends
Verified traveller
Stayed 2 nights in Feb 2021
Response from Gene on 23 Feb 2021
Thanks for your positive feedback and we are glad you enjoyed our place. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny
It was a treat to be able to have fish and chips cooked on site for diner.
Verified traveller
Stayed 1 night in Jan 2021
Response from Gene on 23 Feb 2021
Thanks for your positive feedback and we are glad you enjoyed our place and our new addition the Fish and Chips. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny
Very peaceful, relaxing and scenic place to stay. The only thing missing was a nice swimming pool area.
Verified traveller
Stayed 1 night in Jan 2021
Response from Gene on 23 Feb 2021
Thanks for your positive feedback and we are glad you enjoyed our place. We are working on the Pool. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny
Thank you for the positive feedback and we look forward to seeing you back, as we continue to make positive changes to our property as new owners.
10/10 Excellent
clare
Travelled with family
15 Jan 2021
Liked: Cleanliness, room comfort
great place to stay
we were just calling in for the night the reception was friendly and welcoming nd our motel cabin was excellent right on the beach looking out to sea. Even though the Holiday Park was very busy. it was quiet and other guests very well behaved. we loved being able to walk freely around the Holiday Park and sleep peacefully with an easy check out . Recommend highly to others.
clare
Stayed 1 night in Jan 2021
Response from Gene on 23 Feb 2021
Thanks for your positive feedback and we are glad you enjoyed our place. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny
So close to the beach and very quiet. Very good value and clean.
Verified traveller
Stayed 4 nights in Jan 2021
Response from Gene on 23 Feb 2021
Thanks for your positive feedback and we are glad you enjoyed our place. We hope your come back and stay over the next 6 months so you can experience the changes we are making to the Park. Thanks again Gene and Jenny
Clean and tidy - great views from beach good orchard in area
Steve
Stayed 2 nights in Dec 2020
10/10 Excellent
Joy
2 Dec 2020
Liked: Cleanliness
Peaceful surroundings
Lovely peaceful place to stay, had a really relaxing vibe, great cafe. Glad we didn’t have 3 kids with us because that would have been very cramped. Bed against the wall difficult for the person trying to get in and out.
Joy
Stayed 1 night in Dec 2020
8/10 Good
Vix, Upper Hutt
2 Dec 2020
Liked: Amenities
Lovely people I think new owners. We stayed in the ensuite cabin which is what we needed for a night. Property is old and really needs some TLC. Other than that I think it seems a good place. On site cafe makes a great coffee and the food looks lovely.
Vix
Stayed 1 night in Nov 2020
6/10 Okay
Verified traveller
Travelled with partner
24 Nov 2020
It would have been helpful if a map had been available showing the nearest location to buy food/petrol plus a road map indicating the main roads in and out of the area.
Thanks for the stay. Average conditions but comfortable
Roadie
Stayed 1 night in Oct 2020
8/10 Good
graeme
Business traveller
15 Oct 2020
Fair nights rest for a fair price.
Two nights, good value all I need for somewhere to put my head. Ensuite cabin, warm, fridge, coffee making facilities. I didn’t try the cafe or the beach as I was in late each evening and out first thing in the morning. WIFi was good.