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Overview of The Crown Hotel Napier

Photo gallery

Guest reviews

4.7 / 5Exceptional
611 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

Popular LocationNational Tobacco Company Building13 min walk
Popular LocationPandora Pond18 min walk
Popular LocationNapier Botanical Gardens8 min drive
AirportNapier (NPE-Hawke's Bay)9 min drive

Choose dates to view prices

  • Premium Suite, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 70 sq m
    • Sea view
    • Sleeps 4
    More details
  • Heritage Suite, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 4
    More details
  • Suite, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 51 sq m
    • Sleeps 4
    More details
  • Premium Suite, 1 Bedroom

    4.6/5 guest room rating

    Room amenities

    • 41 sq m
    • Sleeps 2
    More details
  • Premium Studio, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 36 sq m
    • Sea view
    • Sleeps 2
    More details
  • Double or Twin Room, 1 Bedroom

    4.7/5 guest room rating

    Room amenities

    • 41 sq m
    • Sleeps 3
    More details
  • Heritage Studio

    4/5 guest room rating

    Room amenities

    • 41 sq m
    • Sleeps 2
    More details
  • Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 41 sq m
    • Sleeps 2
    More details
  • Studio

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sea view
    • Sleeps 2
    More details

About this area

Napier

Located in Napier, The Crown Hotel Napier is in the city centre and on the beach. Mission Estate Winery and Church Road Winery are worth checking out if an activity is on the agenda. Travelling with kids? Consider Splash Planet and Napier Botanical Gardens. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.

Visit our Napier travel guide
Popular Location

What's nearby

  • National Tobacco Company Building - 13 min walk
  • Pandora Pond - 18 min walk
  • Ahuriri Estuary - 5 min drive
  • Napier Botanical Gardens - 8 min drive
  • Bluff Hill Domain Lookout - 8 min drive

Getting around

  • Napier (NPE-Hawke's Bay) - 9 min drive

Restaurants

  • Milk and Honey — 1 min walk

About this property

The Crown Hotel Napier

4.5-star beach hotel with a conference centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a conference centre and a business centre. All 39 rooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and comforts such as premium bedding and pillow menus. Guests will also find iPod docking stations, DVD players and fridges.
The Crown Hotel Napier offers 39 forms of accommodation with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Napier hotel provides complimentary wired and wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free extended parking

Food and drink

Cooked-to-order breakfast available for a fee daily 6:00 AM–11:00 AM: NZD 8.5-19 for adults and NZD 8.5-19 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Bike hire
Fitness centre

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
DVD player
Free cots/infant beds
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English

Business services

Business centre
Computer station
Meeting rooms
Conference centre (172 square feet of space)

Outdoors

Beachfront location

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

DVD player
iPod dock
LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Connecting rooms available
Desk
Iron/ironing board

Policies

Check-in

Check-in between 2:00 PM and 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 40.0 per night.
Free cots (infant beds)

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 8.5 and NZD 19 for adults, and NZD 8.5 and NZD 19 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Crown Hotel Napier
Crown Napier

Frequently asked questions

Guest reviews

4.7
Exceptional
5 - Excellent
454
4 - Good
135
3 - Okay
14
2 - Mediocre
6
1 - Poor
2
4.8
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

2/5

  • Liked: Amenities
  • Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness

Liked the restaurant downstairs staff were great stayed open for us later than the 9pm closing and reopened the pizza shop too which was worth the tip we gave them for their kindness. The main lift that took us all to our rooms smelt like someone had just had a petrol lawnmower in it. Not very pleasant at all.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walk to great coffee or

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

New , easy access for parking, helpful staff. No complaints

Stayed 1 night in Jan 2020