3/5 Okay
Verified traveller
21 Jul. 2020
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2020
Photo gallery
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Free WiFi
- Parking included
- Free airport shuttle
- Air conditioning
- Kitchen
- Breakfast Available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 48-hour vacancy between guest room stays
Explore the area
Eastern Institute of Technology12 min walk
Church Road Winery3 min drive
Mission Estate Winery8 min drive
Napier (NPE-Hawke's Bay)14 min drive
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Executive Studio
Photos of Executive Studio
Executive Studio
5/5 guest room ratingMore detailsRoom amenities
- 31 sq m
- Sleeps 2
- 1 King Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed or 2 Single Beds
31 square metres m2 individually decorated room with a furnished balcony/patio
Layout – Dining area and sitting area
Internet – Free WiFi and wired Internet access
Entertainment – 32-cm LED TV, premium channels and DVD player
Food & Drink – Kitchenette with fridge, microwave, cookware/dishes/utensils and espresso maker
Sleep – Pillowtop bed, premium bedding, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a hydromassage showerhead
Practical – Washer/dryer, in-room childcare (surcharge) and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Height-adjusted amenities, bathroom grab bars, wheelchair-width doorways, lever door handles, roll-in shower and wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Standard Studio
Photos of Standard Studio
Standard Studio
5/5 guest room ratingMore detailsRoom amenities
- 25 sq m
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
25 square metres m2
Layout – Separate sitting area
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LED TV, premium channels and DVD player
Food & Drink – Kitchenette with fridge, microwave, cookware/dishes/utensils and espresso maker
Sleep – Pillowtop bed, premium bedding, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a hydromassage showerhead
Practical – Washer/dryer, in-room childcare (surcharge) and free newspaper; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Lever door handles, height-adjusted amenities, wheelchair-width doorways, wheelchair accessible and roll-in shower
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Executive Room, 1 Bedroom
Photos of Executive Room, 1 Bedroom
Executive Room, 1 Bedroom
5/5 guest room ratingMore detailsRoom amenities
- 40 sq m
- Sleeps 4
- 1 Queen Bed and 2 Large Single Beds OR 1 King Bed and 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
1 Queen Bed and 2 Large Single Beds or 1 King Bed and 1 Queen Bed
40 square metres m2 individually decorated room with a furnished balcony/patio
Layout – Bedroom, living room and dining area
Relax - Private hot tub
Internet – Free WiFi and wired Internet access
Entertainment – 32-cm LED TV, premium channels and DVD player
Food & Drink – Kitchenette with fridge, hob, microwave and cookware/dishes/utensils
Sleep – Pillowtop bed, premium bedding, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, jetted bathtub and hydromassage showerhead
Practical – Washer/dryer, in-room childcare (surcharge) and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Standard Room, 1 Bedroom
Photos of Standard Room, 1 Bedroom
Standard Room, 1 Bedroom
More detailsRoom amenities
- 34 sq m
- Sleeps 3
- 1 Queen Bed and 1 Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
1 Queen Bed and 1 Single Bed
34 square metres m2
Layout – Bedroom, living room and dining area
Relax - Private hot tub
Internet – Free WiFi and wired Internet access
Entertainment – 32-cm LED TV, premium channels and DVD player
Food & Drink – Kitchenette with fridge, hob, microwave and cookware/dishes/utensils
Sleep – Pillowtop bed, premium bedding, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, jetted bathtub and hydromassage showerhead
Practical – Washer/dryer, in-room childcare (surcharge) and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Suite, 2 Bedrooms
Photos of Suite, 2 Bedrooms
Suite, 2 Bedrooms
5/5 guest room ratingMore detailsRoom amenities
- 54 sq m
- Sleeps 6
- 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 6Max children: 4
Room details
1 King Bed, 1 Queen Bed and 1 Double Sofa Bed or 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
54 square metres m2 individually decorated room with a furnished balcony/patio
Layout – 2 bedrooms, living room and dining area
Relax - Private hot tub
Internet – Free WiFi and wired Internet access
Entertainment – 32-cm LED TV, premium channels and DVD player
Food & Drink – Kitchenette with fridge, hob, microwave and cookware/dishes/utensils
Sleep – Pillowtop bed, premium bedding, a down duvet and blackout drapes/curtainsBathroom – 2 bathrooms, jetted bathtub and hydromassage showerhead
Practical – Sofa bed, washer/dryer and in-room childcare (surcharge); rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair-width doorways, roll-in shower, height-adjusted amenities and wheelchair accessible
Need to know – No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Spa Studio
Photos of Spa Studio
Spa Studio
5/5 guest room ratingMore detailsRoom amenities
- 31 sq m
- Sleeps 2
- 1 King Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed or 2 Single Beds
31 square metres m2 individually decorated room with a furnished balcony/patio
Layout – Dining area and sitting area
Relax - Private hot tub
Internet – Free WiFi and wired Internet access
Entertainment – 32-cm LED TV, premium channels and DVD player
Food & Drink – Kitchenette with fridge, microwave, espresso maker and electric kettle
Sleep – Pillowtop bed, premium bedding, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, jetted bathtub and hydromassage showerhead
Practical – Washer/dryer, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Business Traveller
Photos of Business Traveller
Business Traveller
5/5 guest room ratingMore detailsRoom amenities
- 31 sq m
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
31 square metres m2 individually decorated room with a furnished balcony/patio
Layout – Dining area and sitting area
Internet – Free WiFi and wired Internet access
Entertainment – 32-cm LED TV, premium channels and DVD player
Food & Drink – Kitchenette with fridge, microwave, espresso maker and electric kettle
Sleep – Pillowtop bed, premium bedding and a down duvetBathroom – Private bathroom, bath or shower, and jetted bathtub or hydromassage showerhead
Practical – Washer/dryer, free newspaper and iron/ironing board; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
About this area
Napier
Located in Napier, Ballina Motel is connected to a shopping centre. Mission Estate Winery and Church Road Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nelson Park and Pandora Pond. Travelling with kids? Consider Splash Planet, or check out an event or a game at Pettigrew Green Arena. Windsurfing and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.
What's nearby
- Eastern Institute of Technology - 12 min walk
- Church Road Winery - 3 min drive
- Park Island Sports Complex - 5 min drive
- Mission Estate Winery - 8 min drive
- Ahuriri Estuary - 13 min drive
Getting around
- Napier (NPE-Hawke's Bay) - 14 min drive
Restaurants
- SOURCE - 4 min walk
- Thai Lotus Restaurant - 6 min walk
- Four Square Taradale - 8 min walk
- Cafe Botannix - 5 min drive
- Mission Estate Winery - 5 min drive
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Free self parking
- Motorhome/coach/lorry parking
- Free return airport shuttle from 9:00 AM to 6:00 PM
- Airport shuttle on request
Food and drink
- Full breakfast available for a fee daily 7 AM–9 AM: NZD 15-24 for adults and NZD 15-24 for children
- Room service available
Things to do
- Bike rentals
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
- DVD player
- In-room childcare (surcharge)
- Kitchenette
- Laundry facilities
- Microwave
- Fridge
- Rollaway/extra beds (surcharge)
- Soundproofed rooms
- Washer/dryer
Conveniences
- Free newspapers in reception
- Front-desk safe
Guest services
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
Business services
- Business centre
- Computer station
Outdoors
- BBQ grill(s)
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Designated smoking areas
Room amenities
Bedroom
- Climate control (air conditioning)
- Down comforter
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Hydromassage showerhead
Entertainment
- 32-cm LED TV
- DVD player
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Kitchenette
- Microwave
- Minibar
- Fridge
More
- Access via exterior corridors
- Desk
- Electrical adapters/chargers
- Free newspapers
- Guidebooks/recommendations
- Individually decorated
- Individually furnished
- Iron/ironing board
- Local maps
- Phone
- Separate sitting area
- Soundproofing
- Washer and dryer
See similar properties
Policies
Check-in
Check-in between 2 PM and 9:30 PM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open Monday - Friday (7 AM - 9:30 PM) and Saturday - Sunday (8 AM - 8 PM)
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 25.0 per night.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between NZD 15 and NZD 24 for adults, and NZD 15 and NZD 24 for children (approximately)
- Late check-in fee: NZD 50.00 for check-in after 9:30 PM
- Late check-out fee: NZD 50.00 (subject to availability)
- Rollaway bed fee: NZD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Ballina Motel
Best Western Ballina Motel
Best Western Ballina Motel Napier
Best Western Ballina Napier
Motel Ballina
Ballina Motel Napier
Ballina Napier
Ballina Motel Motel
Ballina Motel Napier
Ballina Motel Motel Napier
Frequently asked questions
4.4
Excellent
4.5/5
Cleanliness
4.3/5
Staff & service
4.7/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
Lyn
Travelled with family
18 Jul. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
5/5 Excellent
Dean, Stillwater ,Auckland
2 Jul. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2020
4/5 Good
Verified traveller
Travelled with family and small children, Business traveller
9 Mar. 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020
4/5 Good
Verified traveller
Business traveller
1 Feb. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020