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Reviews of Kennedy Park Resort

2.5 out of 5
Kennedy Park Resort
11 Storkey St, Napier, Hawke's Bay

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 71 reviews" "
Rating 8 - Good. 20 out of 71 reviews" "
Rating 6 - Okay. 6 out of 71 reviews" "
Rating 4 - Poor. 0 out of 71 reviews" "
Rating 2 - Terrible. 4 out of 71 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The facilities are great, however the place needs a spruce up. Our room felt dirty and old. The restaurant food was terrible, but service was very friendly.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great !! Our cabin was clean and comfortable. Lots of activities for the kids. Just what we needed. Perfect!!
Stayed 1 night in May 2024

8/10 Good

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities
The 'gym' is not a gym. Stop advertising it as such
Stayed 2 nights in May 2024

10/10 Excellent

Nicasio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and well maintained
Stayed 1 night in May 2024
Response from Anja on 20 May 2024
Dear Nicasio, Thank you very much for taking the time to write feedback. We are very pleased that you enjoyed your time with us and look forward to welcoming you again soon.Best regards Anja

10/10 Excellent

Estelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely well maintained property. The villa we stayed in felt like a home away from home. Would definitely stay agsin.
Stayed 4 nights in May 2024
Response from Anja on 15 May 2024
Dear Estelle, Thank you very much for taking the time to write feedback. We are very pleased that you enjoyed your time with us and look forward to welcoming you again soon.Best regards Anja

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great accomodation
Stayed 3 nights in May 2024
Response from Anja on 15 May 2024
Dear Mike, Thank you very much for taking the time to write feedback. We are very pleased that you enjoyed your time with us and look forward to welcoming you again soon.Best regards Anja

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I really liked it here, the only downfall was my whānau arriving at 2pm to check in to be told that the room wasnt ready and there would be a phone call when it was...no phone call came...go back at 5pm to be told that the room was still not ready and the people were still in there until 11pm! No apology for my whānau having to wander around for 3 hours! But as I said I really liked the place, would like to come back again, but please make sure that the rooms are ready at 2pm!
Stayed 2 nights in May 2024
Response from Anja on 15 May 2024
Dear Natasha, Thank you for your feedback, we are very sorry to hear that your experience at our resort was not to your complete satisfaction. The rooms not being ready at 2pm should of course not be the case and we are very sorry for the inconvenience caused. We would be delighted if you would give us the opportunity to assure you of our improved service in the future. Best regards Anja

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility, clean rooms and bedding. A little small but enough for a short stay. Staff helpful.
Stayed 1 night in May 2024
Response from Anja on 15 May 2024
Dear Eric, Thank you very much for taking the time to write feedback. We are very pleased that you enjoyed your time with us and look forward to welcoming you again soon.Best regards Anja

10/10 Excellent

Shubham

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Nilusha

Liked: Cleanliness, staff & service, property conditions & facilities
great stay one night
Stayed 1 night in May 2024
Response from Anja on 6 May 2024
Dear Nilusha, Thank you very much for taking the time to write feedback. We are very pleased that you enjoyed your time with us and look forward to welcoming you again soon.Best regards Anja

8/10 Good

Kirsten

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Neza on 3 May 2024
Thank you for the 4-star rating! We're glad to see that you had a positive experience during your stay. If there are any areas where we can improve and earn that extra star next time, please feel free to let us know. We hope to welcome you back again soon!

6/10 Okay

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean & tidy & awesome park & amenities for the kids. Our beds were very uncomfortable. The top bunks I didn't put my kids in as you can feel the wooden slats through the skinny mattresses on the bunks. The bottom ones had thicker mattresses which was good. The top bunk & bed mattresses need replacing. The pool was really nice. Shame the little kid pool is so cold so we couldn't use it, but the bigger one was warm enough to swim in at night time. Would definitely stay again. Changing those couple things would make a huge difference.
Stayed 1 night in Apr 2024
Response from Neza on 3 May 2024
Thank you for your detailed feedback! We're delighted you enjoyed our clean property, fantastic park, and amenities. We'll definitely take your comments about the mattresses into consideration and work on improving the comfort of our beds. We appreciate your input and look forward to hosting you again soon!

8/10 Good

Tarrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we had a problem with was the power points that were available by beds were behind the bed a bit difficult accessing other than that. We loved in and were well looked after cant wait to stay again
Stayed 1 night in Apr 2024
Response from Neza on 3 May 2024
Thank you for your feedback! We're glad to hear you enjoyed your stay overall. We'll take note of your comment about the power points and see how we can improve accessibility for your next visit. Looking forward to welcoming you back soon!

10/10 Excellent

Kieran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place will definitely stay again
Stayed 3 nights in Apr 2024
Response from Sylvia on 24 Apr 2024
Good Afternoon, We are very pleased to hear you have enjoyed your stay with us. We hope to host you again in the future.Best Regards,Sylvia

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stay in the one bedroom cabin. Tidy, clean and comfortable
Stayed 1 night in Apr 2024
Response from Neza on 3 May 2024
We're thrilled you found our one-bedroom cabin perfect for your overnight stay! Your satisfaction with the tidiness, cleanliness, and comfort means a lot to us. We hope to see you again soon!

8/10 Good

Kok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Neza on 3 May 2024
Thank you for your review! We appreciate your feedback. We hope to welcome you back in the future!

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Site has excellent facilities and is well laid out. The units are a little dated and very poor soundproofing, and for these reasons are perhaps a little overpriced in comparison to some hotel/motel units. However the unit was clean and contained everything you need .
Stayed 1 night in Apr 2024
Response from Neza on 3 May 2024
Thank you for your detailed feedback! We're glad you appreciated our excellent facilities and well-laid-out site. We take your comments about the dated units and soundproofing seriously and will look into ways to improve.We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Always lovely when we come and stay here everything is perfect for a family we love it 😊
Stayed 1 night in Apr 2024
Response from Neza on 3 May 2024
Thank you for your kind words! We're delighted to hear that you always have a perfect experience during your stays with us. Creating a welcoming environment for families is important to us, and we're thrilled that you love it here. Looking forward to welcoming you back for more memorable moments!

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Apr 2024
Response from Neza on 3 May 2024
Thank you for the 5-star rating! We're delighted to hear that you had a fantastic experience during your stay. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome, very helpful and knowledgeable.
Stayed 1 night in Mar 2024
Response from Neza on 3 May 2024
Thank you for your kind words! We're thrilled to hear that you had an excellent welcome and found our staff to be helpful and knowledgeable. We strive to provide exceptional service to all our guests. We hope to welcome you back again soon!

2/10 Terrible

Raj

Disliked: Cleanliness, staff & service, property conditions & facilities
Too noisy and not clean
Stayed 2 nights in Mar 2024
Response from Neza on 3 May 2024
We're deeply sorry to hear that your stay fell short of expectations. Your feedback regarding cleanliness and noise levels is invaluable to us, and we're committed to addressing these issues promptly. Should you wish to share more details or discuss your experience further, please don't hesitate to reach out to us directly.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax and will drfinitely be going back
Stayed 3 nights in Mar 2024
Response from Sylvia on 27 Mar 2024
Good Afternoon, We are very pleased to hear you've enjoyed your time with us! We look forward to seeing you again in the future.Best regards,Sylvia

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 2 nights in Mar 2024
Response from Sylvia on 27 Mar 2024
Good Afternoon,We are glad to hear you've enjoyed your time with us. Hope to see you again in the future!Best Regards,Sylvia

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, thanks
Stayed 2 nights in Mar 2024
Response from Sylvia on 27 Mar 2024
Good Afternoon, Thank you for your kind review! We hope to see you again in the future. Best Regards,Sylvia

8/10 Good

Stephen

Stayed 4 nights in Mar 2024
Response from Neza on 3 May 2024
Thank you for the 4-star rating! We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, very family friendly if traveling with kids. Pool was nicely heated though we didn't go in as it was raining when we were there. Would absolutely stay again!
Stayed 1 night in Feb 2024
Response from Sylvia on 27 Mar 2024
Good Afternoon, I'm very glad to hear you've enjoyed your time with us! We look forward to hopefully seeing you again in the future.Best Regards,Sylvia

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities
Stayed 1 night in Mar 2024
Response from Sylvia on 27 Mar 2024
Good Afternoon! Thank you for your review! Hope to see you again in the future.Best Regards,Sylvia

8/10 Good

judianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This suited our needs ok, we would of liked a bbq bit closer to use or the restaurant to be open on night we arrived, found the rooms at times bit noisy - bring earplugs
Stayed 2 nights in Mar 2024
Response from Sylvia on 28 Mar 2024
Good Afternoon,Thank you for your feedback! We will take this into consideration going forward. Have a wonderful easter! Best Regards,Sylvia

8/10 Good

Keisuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Smoking and Vaping banned in site, which is good!
Stayed 1 night in Mar 2024
Response from Sylvia on 27 Mar 2024
Good Afternoon, Thank you for the helpful review! We hope to see you again in the future.Best Regards,Sylvia

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Kennedy park resort for just one night in Napier. The accomodations was spacious, clean,good facilities including kettle, microwave, job, fridge. Hot water for showers and fresh towels provided. Excellent place to stay.
Stayed 1 night in Feb 2024
Response from Sylvia on 28 Mar 2024
Good Afternoon, Thank you for taking time out of your day to write a review! We hope to see you again in the future. Best Regards,Sylvia

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, it was relaxing and refreshing. There is nothing that I didnt like.
Stayed 4 nights in Feb 2024
Response from Sylvia on 3 Mar 2024
Morena,Thank you for taking time out of your day to write a review. We are very happyto enjoy you hade a great stay with us!Have a wonderful day. Best Regards,Sylvia

10/10 Excellent

Kata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful place to stay in napier lastnigjt
Stayed 1 night in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning,Thank you, we appreciate the kind words. We hope to see you here again!Best regards,Sylvia

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds , clean and well priced
Stayed 1 night in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning,Thank you for taking time to write a review. We are glad to hear you enjoyed your time with us. We hope to see you again in the future!Best Regards,Sylvia

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with two bedroom villa
We had an awesome stay in a two bedroom villa. Lots of space, clean, comfortable, well-stocked and high quality furnishings... we were super impressed considering how much we paid. The playground was great for my toddler and the checkin process was quick and easy. We will definitely be back to stay!
Stayed 1 night in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning, Thank you! We are so happy to hear you enjoyed your stay with us. We look forward to seeing you again in the future.Best Regards,Sylvia

10/10 Excellent

Matiria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning, Thank you! Hope to see you again in the future. Best Regards,Sylvia

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning, We are very happy to hear you enjoyed your time with us. Have a wonderful day,Sylvia

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great for out needs. We needed maintenance man and he came right a way even late in the evening thanks
Stayed 1 night in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning, Thank you for your kind review. We hope to see you again in the future!Best Regards,Sylvia

8/10 Good

Nadene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to keep kids of various ages entertained and very safe.
Stayed 3 nights in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning, We are glad to hear you and your family enjoyed your time with us. Hope to see you again!Best Regards,Sylvia

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, good location, clean facility nice family feel would stay again
Stayed 1 night in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning, We are glad to hear you've enjoyed your stay with us. We look forward to accommodating you gain in the future!Best Regards,Sylvia

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Nicely located in the city. Cabin experience was fantastic.
Stayed 2 nights in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning, We are very happy to hear that we were able to provide you with a great experience. We hope to see you again in the future!Best Regards,Sylvia

2/10 Terrible

Prafull

Disliked: Cleanliness, staff & service, property conditions & facilities
Whan i book on Expedia two rooms and whan we want on location said tents. Absolutely lies
Stayed 1 night in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning, Our team sincerely apologises for the misinformation. We will strive to correct these problems.We hope to be able to see you again in the future!

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Facilities were excellent. Location great. Cabin was quite small but very clean and had evrrything we needed. My only complaint was the beds...our beds were very uncomfortable, on queen bed mattress springs sticking into my ribs all night and bunk bed mattresses were thin and bunks squeaky. No one had a very good sleep - but overall we enjoyed our stay.
Response from Sylvia on 28 Feb 2024
Good Morning, Thank you for taking time out of your day to write us a review. We will take this feedback into consideration so that we can offer a better experience for you in the future. Best Regards,Sylvia

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning, We are happy to hear you've enjoyed your time with us! Have a lovely day.Best Regards,Sylvia

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
In the bathroom showers there could of been more hooks to hang clothes etc Loved my stay and thought the bathrooms & kitchen in the main area were much better from what it use to be like a few years ago when i was there. They could do with an up grade on the bathrooms by the swimming pool.
Stayed 2 nights in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning, We are happy to hear you enjoyed your time with us. Thank you for your kind feedback, we will take this into consideration for future booking. Best Regards,Sylvia

10/10 Excellent

Jovan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids had alot of fun room was nice would definitely go again, some fans in the rooms would also be nice. But other than that would recommend for people to go there.
Stayed 1 night in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning,Thank you for your feedback! Have a great day.Best Regards,Sylvia

10/10 Excellent

Leah

Stayed 2 nights in Feb 2024
Response from Sylvia on 28 Mar 2024
Good Afternoon, We are pleased to hear you've enjoyed your time with us. We hope to see you again in the future.Best Regards,Sylvia

10/10 Excellent

Peter

Stayed 2 nights in Feb 2024
Response from Sylvia on 28 Mar 2024
Good Afternoon, We are pleased to hear you've enjoyed your time with us. We hope to see you again in the future.Best Regards,Sylvia

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went as a family of five, kids aged 4& under. They had an absolute blast as did we. The facilities were all clean and as advertised, staff on reception really friendly and helpful. Overall great stay
Stayed 2 nights in Feb 2024
Response from Sylvia on 28 Feb 2024
Good Morning, We are happy to hear we we able to give you and your family a great experience.We hope to see you again in the future!Best Regards,Sylvia

10/10 Excellent

Hineoriwa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay will definitely be back 😄
Stayed 2 nights in Jan 2024
Response from Sylvia on 28 Feb 2024
Good Morning,Thank you for your kind review! We look forward to seeing you again in the future. Best Regards,Sylvia

10/10 Excellent

Yara

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Sylvia on 28 Feb 2024
Good Morning,Thank you for taking time out of your day to review us. We hope to see you again in the future.Best Regards,Sylvia