Outdoor pool, pool loungers
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Reviews of Nasau Resort & Villas

3.5 out of 5
Nasau Resort & Villas
Lot 14 Nasau Road, Nadi Back Road, Nadi

Reviews

6.2
Rating 10 - Excellent. 19 out of 67 reviews" "
Rating 8 - Good. 12 out of 67 reviews" "
Rating 6 - Okay. 9 out of 67 reviews" "
Rating 4 - Poor. 9 out of 67 reviews" "
Rating 2 - Terrible. 18 out of 67 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Augustine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very picturesque views pf the farming community around, and he Nausori Highlands. However, the phone at my room was not working, and there was shoddy wiring all throughout the room, with power outlets that were improperly installed. I had to obtain the room service menu from the front desk as the phone did not work, and i had to order our food at the restaurant, which was very inconvenient. However, the staff were very pleasant amidst all this, and the food, although still leaving a lot to be desired, was delicious and filling.
Stayed 1 night in Apr 2024

8/10 Good

Elsie

I like the location, quiet and peaceful just what i want coming from a busy work life to relax. The staff were helpful. Love the pool as well. Thank you , i will book again in the future.
Stayed 2 nights in Apr 2024

6/10 Okay

Madison

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
We stayed here while on a volunteer trip in Fiji looking for a getaway on the weekend and when we arrived there were ants on the bed and the pillows were dirty but they moved us rooms and everything got better from there on out but we were the only ones staying in the hotel so I don’t quite understand how we got put in an unclean room
Stayed 1 night in Feb 2024

4/10 Poor

Gayan

Disliked: Cleanliness, property conditions & facilities
room cleaning is terrible every where bird poop, bathroom hand shower was broken, nice place with excellent views. extremely disappointing cleaning of the hotel.
Stayed 1 night in Dec 2023

8/10 Good

Varna

Liked: Staff & service, property conditions & facilities
Lovely staff The bathroom was a bit unclean

8/10 Good

evgeny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good quality, well cleaned
Stayed 1 night in Oct 2023

10/10 Excellent

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable place
Stayed 1 night in Oct 2023

4/10 Poor

Francis

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

2/10 Terrible

Shabrin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we reach to our room the room was not really bed got no sheets the there was blood spots and bathroom was so dirty no towels even we called and asked for towels still no one bring it.
Stayed 1 night in Aug 2023

6/10 Okay

charoenrit

Business traveller
After seeing the distance, I decided not to stay at this hotel. The rating is not comparable to the good hotel with easy access to/from the airport. No store around. No breakfast included. Road to/from hotel is well under developed. Not recommended.
Stayed 1 night in Aug 2023

2/10 Terrible

Ashiana, Vacaville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutey filthy and terrible accommodations in Nadi. Stay somewhere else. Unclean room, bugs, mildew and mold in bathroom. Terrible.
Stayed 3 nights in Aug 2023

8/10 Good

Kelly

Stayed 4 nights in Jul 2023

10/10 Excellent

Bob

Stayed 2 nights in Jul 2023

4/10 Poor

Pooja

Disliked: Staff & service, room comfort
Unpleasant stay
This resort is lacking so much. The service, food, cleaniness, beddings etc. They need a very good management to train and guide their staff. Our pillow covers looked dirty like it was not white. Beds are very low and not enough beddings for comfort. There is no lift so potters too struggle to carry the bags upstaris. Staff communation with guests is very poor. Not much choice for breakfast.
Stayed 2 nights in Jun 2023

4/10 Poor

Linda

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately this property can only be recommended as a pre-airport departure sleepover. Location is less than 10mins to the airport (awesome) but in an isolated farming area. It looks like a converted convention centre, big pool. Rooms are spacious (good for repacking) but run down. First room had no towels, no hot water, the fire alarm covered in plastic with a dead cockroach hanging from it, and a safety barrier around the patio. Second room had barely any hot water, but we figured it must be the whole operation of the hot water in the building by then. Eat before you arrive. Dinner is offerred on 3 sad and lonely conference tables outside, or an enclosed dining area devoid of music, people or any appealing atmosphere at all. The food was truly terrible, and took forever to arrive. There were only four guests dining at the time. The structure for a great experience is there, but the staff are either not interested and/or untrained in developing and delivering a great visitor experience.
Stayed 1 night in May 2023

10/10 Excellent

Beant Singh

Travelled with family
Liked: Cleanliness
Internet and Tv Was not working
Stayed 2 nights in May 2023

2/10 Terrible

Bradley

Stayed 1 night in Apr 2023

6/10 Okay

RINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really hard driving to the property tons of potholes, dangerous bridges, no lights when it gets dark. There was no wifi or tv working in the rooms which was a bummer as there website says there is why I booked there.
Stayed 3 nights in Apr 2023

2/10 Terrible

vijendra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

2/10 Terrible

Ron

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very mouldy Bathrooms. Sink surrounding has ingrown mould in the silicone and stone benches. Very poor ventilation and Air conditioning. Drips water on floors and floors are very slippery. The swimming pool was green and algae ridden. The room menu was not available as there wasn’t any staff to facilitate this. The bar staff were so unprofessional and did not know their job. Overall it’s a nice quiet place but the rooms are very average. I would never recommend nor ever go back.

2/10 Terrible

corby

2/10 Terrible

Taputu

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret not reading the previous reviews before booking this accomodation! This hotel seems to be short staffed and in need of a revamp and maintenance. I stayed there with my partner for 2 nights in a king room. Which was not at all a compfortable stay Rooms - when we walked in the room it seemed like it hasn’t been cleaned. There was stains in the toilet and hair in the sink and water near -one of the glasses in the room looked like it hadn’t been cleaned as it was sticky and had an ant in it. - we were given x2 towels from one of the staff - there was no hand towel, face cloth or bath mat and has to ask reception for a bath mat. - the aircon was leaking water near the tv and PowerPoints -told reception and and they said they would get maintenance to look at it. -came back to the room and it was still dripping water. -the tv also had no remote and asked reception for one and they said maintenance will be up to deliver one but they didn’t come. - the next day maintenance came to look at the tv because it wasn’t working, they brought the remote. And ended up changing the tv twice as they couldn’t programme the channels to the tv. -we spoke to the maintenance guy about the air con dripping and they said it was because we had the curtain open that’s why it was dripping. Even though there was stains on the wall from it leaking previously. -the staff ended up moving us to a new room because it was a hazard. - the new room was pretty much the same.

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy, swimming pool was marvellous, friendly frogs and staff were very friendly, excellent service and restaurant food was good delicious for $20 totally enjoyed our stay will definitely be back.

2/10 Terrible

Karishma

2/10 Terrible

Sonel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing

2/10 Terrible

Iftikar

Travelled with partner
House keeping is not doing there job Properly. Also out was very dirty. There were cleaning pool till we stayed.

10/10 Excellent

Ronil

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
5 star for friendly staff. But room wasn’t up to good. Needs renovation especially bathroom.
Stayed 1 night in Oct 2022

6/10 Okay

Thierry, Thornlands

Travelled with family and small children
Liked: Staff & service
Very friendly and Welcome staff. The downside is that label “resorts” doesn’t reflect what the place really is. A simple hotel with a pool.
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Unfairly treated local
We got sssigned the last and furthest neglected room even after advising the reception of my health condition. It seems to me that booking rooms via Hotels.com customers are not treated fairly especially being of local origin, priority rooms are given to Caucasians and this has happened to me 3 times at this and at other hotels on numerous visits. Definitely not returning .
Stayed 1 night in Sep 2022

8/10 Good

vipin

Travelled with group
Liked: Staff & service, property conditions & facilities
Good for money, dont take kids along
Breakfast and restaurant food is good, staff are very helpful. Rooms specially bathroom design is not good, water doesn't go out in sink, swimming pool is not to be used as the water is not recycled and hence not clean, bit far from city and restaurant closes at 10pm, so u will not have anything to eat if u feel hungry at night. Overall good for price and single travellers, not recommended for kids as nothing much to do .
Stayed 3 nights in Jul 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Novitesh on 16 Mar 2020
Thanks for giving us perfect rating. we look forward to welcome you back to Nasau in Future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Novitesh on 16 Mar 2020
Thanks for giving us perfect rating. we look forward to welcome you back to Nasau in Future.

10/10 Excellent

Shamsul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little far to drive from main road
Hotel and staff great. Only problem is too dark driving towards hotel at night and road is terrible , needs street lights
Stayed 1 night in Jan 2020
Response from Novitesh on 16 Mar 2020
Thanks for giving us perfect rating. we look forward to welcome you back to Nasau in Future.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Novitesh on 16 Mar 2020
Thanks for giving us perfect rating. we look forward to welcome you back to Nasau in Future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself was lovely with extremely friendly and helpful staff. I cannot fault them and the location was stunning. The only downside is the noise! Local dogs barked ALL night, every night. Not the fault of the resort but I had a terrible time trying to sleep so not as restful as I would like. If, like me, you're a light sleeper, you may wish to bear this in mind. Otherwise, I would definitely recommend this resort.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
シャトル以外はパーフェクト。またとまりたい。
空港のお迎えのバス？が、いってしまったあとで、その後連絡をしても１時間くらい待たされた。
Stayed 1 night in Dec 2019

10/10 Excellent

Rob, Brisbane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good facilities and accommodation. Quiet location.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place is quit during the day, and very peaceful and relaxing to spend the day at the pool
Stayed 7 nights in Jul 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property requires major renovations. We also organised a wakeup call with the receptionist which didn't happen. Not happy about this at all,
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

2/10 Terrible

Vincent

Disliked: Staff & service, property conditions & facilities, room comfort
Run just run
We arriver at the airport. Someone from the hotel should had been there. But unfortunately no one was waiting for us. We asked someone to call the hotel to send us a driver. And after 1 h someone finally arrived. When we checked in at the hotel. No one helped us to carry our bag. No one say hello to us. And No apologise was made about the airport pick up. The receptionist was very unhelpful and barely talked to us. The room was very noisy. And the sink was stuck The pool was disgusting The free breakfast is very bad We ordered a fresh pineapple juice ... and when we get it. We noticed that the juice came from a bottle. We asked the person at the bar and she said that the juice is fresh. And when we asked to make another one she said. Oh sorry its only in bottle ...
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Not the greatest !
Indians are absolutely fake working there. They charge double for transport, tours, etc. The Fijians are kind and helped us get better rates on transport. I would suggest a closer stay towards the city as everything from this hotel is 30mins or more...
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helfulp and friendly loved the large pool amenties good food was nice really enjoyed my stay
Stayed 1 night in Jul 2019

10/10 Excellent

Fiona, Southport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a bit far from town. And not much choice for breakfast.
Stayed 1 night in Jul 2019

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Trap
This felt like an abandoned hotel. It was big, but had no one staying there. Room was super dusty and dirty with dead insects inside. We booked for three nights and left after staying the first.
Stayed 3 nights in May 2019