This could be a great resort. Unfortunately, they are not ready to re-open. We spent three nights here on a romantic trip in July 2022.
We were greeted by Sonny on arrival, who shook hands with everyone on the incoming boat in a long line. Closed for two years from Covid, seemed to have learned nothing.
Later that afternoon, I kept noticing Sonny stifling a cough and sniffles, and every time he saw us he tried to high five us and shake hands. We had two weeks to go on our trip, and I began just avoiding him (not easy).
The rooms and public areas are really dirty, and the ceiling fan in the room was just plain missing. Staff offered a standing floor fan after we complained about not being able to sleep well. It was covered in rust and filth, and no effort was made to make it presentable. Management suggested the a/c would be good enough, not understanding that we didn't travel to the tropics to sleep with the windows closed and the a/c on.
The food was passable, but every time we'd sit down to eat the staff would come by and want to shake hands right before we eat. Then, we'd have to get up and wash our hands, and before we could have any food Sonny or some other staff would notice us and come over to shake hands again. The amount of hand-shaking expected of you here is laughable, considering the COVID-PLUS HOTEL signs up in the restaurant and lobby. Clearly, there has been no training whatsoever.
No discount was offered for the lack of a ceiling fan.