Thank you for taking the time to share your feedback about your recent stay at Naisoso Island Villas. We genuinely appreciate your input, and we apologize for any inconvenience you experienced during your visit.We understand that communication is essential, and we regret that our services fell short of your expectations. Unfortunately, the recent cyclone posed significant challenges to our communication infrastructure, causing delays in responding to inquiries. We are actively working to improve our processes and enhance our ability to address such situations more effectively in the future.Regarding the BBQ, we apologize for any misunderstanding. We appreciate your feedback, and we will take steps to ensure that the availability of amenities, including the BBQ, is clearly communicated on all platforms.We value your insights, and your comments will help us make necessary adjustments to better serve our guests. If there's anything specific you'd like to discuss further or if you plan to visit again, please feel free to reach out directly.Once again, we apologize for any inconvenience caused and appreciate your understanding.