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"This is an excellent location if you are staying pre-cruise. Convenient to shops and restaurants and beach and sightseeing. The bed was very hard, the tv didn’t work and the staff was gone by the time I realized it. It got fixed the next day. I already wrote about the fact that the staff did not review how to open the door to leave the property. No one was there to help m. My phone was connecting to her phone number. I finally took the risk to press the red button that did release door. I asked that they post a sign to tell guests what to do. It was done later that day. I did not have any breakfast there. The toaster did over toast and the hallway smelled of burnt toast both mornings. The second night someone was banging on the inside locked door to be let in. This went on for 15 minutes. Again , scary as there is no staff, no security. Guests need to understand that after you are welcomed and checked in, staff leaves and returns the next morning to coordinate breakfast, and that day’s departures. "

"Family run, great ambiance you feel a taste of Italian culture here. Not new but clean and well kept. Also shuttle for FCO and the cruise port. Staff very accommodating and friendly."

"This hotel was a perfect place to stay overnight before out cruise. It was a bit further from the waterfront than anticipated but still a doable walk. They have a free shuttle to their sister restaurant for dinner which was a nice perk after a tiring day of travel. The owner was very friendly and welcoming."

"perfect stay , nice people , clean and organized tks"

"The room was very clean a bit small but perfect for one night. It was on the main strip so very convenient as far as places to eat and things to do. The website for the hotel does say there is a restaurant on site and there is not! That was a big turn off for me. The other thing that really put a damper on my stay was I asked the front desk to please call me a taxi to get to the cruise ship and he would not do it. He said I should have had a reservation and told me to walk to the train station. Thank goodness we were able to walk to the train station and get a bus. I would probably never stay here again just because he would not help me when I really needed it."

"Very comfy and clean, close to train station and waterfront, and the host was so lovely and helpful, easy to arrange a ride to cruise port upon check out"

"Three staff was extremely helpful and accommodating! Very clean hotel and the breakfast was also great! I highly recommend and will stay again!"

"Bathroom is a problem for older guests - no walk in shower Had to climb into a tub for a shower"

"If you’re looking for relaxation and a friendly staff , this is the place for you. After hours of traveling the staff made you feel like you were home. The view of the seaside, the pool and sauna among other amenities was breathtaking. Come and enjoy this stunning beautiful place in Civitavecchia. The Luxury Hotel Villa Giada is your home away from Home. Enjoy"