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"音楽堂や、八ヶ岳高原ヒュッテなど由緒ある美しい建築物を丁寧に維持管理していて素晴らしいです。サービスも行き届き皆温かい笑顔で対応していただき、良い新年を迎えることが出来ました。6歳と4歳の孫も普通のディナーでしたがほぼ完食でした。40年前にヒュッテに立ち寄り2度目でしたが変わっておらず感激でした。次回はコンサートに合わせて宿泊したいです。"

"The staff was very kind and did everything they could to make sure that my stay was pleasant"

"The hotel is well located at lake front, although our room was on the lower floor and the view was a bit blocked by the fence outside the windows. The staff were extremely helpful and the one served us could speak English. The food was good.The private bath (fee required) inside the public bath has half glass walls so not so private except exclusive use of the facility .Given the price we paid included a free tour of the shrines, we considered it's value for money."

"Very good place "

"Very friendly and accommodating hosts. They prepared us an amazing 4 course meal for dinner and a beautiful breakfast. We played games after dinner and they helped with suggestions about what to do in the area. "

"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "

"目的だった満天の星は見られませんでしたが、リラックスできた滞在でした"

"Stayed here on a family holiday in 2 double rooms. Convenient location as we were driving and good value. Very helpful staff. Clean rooms with amenities available as required. Dining options are available nearby; the sushi place directly across the road is excellent! Would be happy to recommend to others who would like a slightly unusual place to stay "

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"I would definitely stay here again and recommend."

"The staff was very nice and helpful. I would stay there again."

"If you are a tourist, this place is only accessible by taxi. If you want to take the bus, make sure you do not have luggage as the city busses are very small. The onsen is really the highlight of the place. "

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"It is too overpriced, very old and cleaning room is lazy! Two day night stays for 350000 yen with no breakfast? However, it is Dec 27 and 28 ! I expected better! "

"温度の違う温泉があって楽しめました"

"It's a very comfortable facility, although the hotel looks old. "