Top Hotels Near Metropolitan Club in New York from NZ$333

"Room1 was dirty, hairs everywhere. No plug in bath, live electrical wires exposed to bedside lamp on display, entire room very worn and didn’t reflect the photos on Hotel.com website. Room2 slightly better but again live wires hanging from wall, albeit above head height on this occasion, this is where the Smoke & Carbon Monoxide Alarm should have been. Staff said that they would address this immediate have a working alarm installed (New York Law). After 5hrs still no alarm so upgraded to a better room, which we were initially told wasn’t available. Room3. Clearly recently renovated and much better; however, new lights on walls and taps all loose and hanging free. Also, room was by the lift with zero noise insulation, it would have been quieter sleeping in Central Park. Manager stated the ‘facility charge’ would be removed for the stay to compensate; however, at checkout it was still there on the bill, and to rub salt in the wound we had been charged for breakfast, which was included with the initial booking. Staff. Initial receptionist and supervisor very apologetic and helpful, sadly the receptionist at checkout didn’t appear to care or be that interested in our situation until I made my feelings very clear. On the positive side the location was great. The very worst hotel stay my wife and I have ever experienced - obviously can’t recommend and wouldn’t stay again, even with IHG changing the hotel to a Crown Plaza. "

"Everyone was friendly helpful, and clean rooms. All one could ask for :)"

"I always stay here in Boston. This time I had all my family here too. 4 rooms. Hotel staff was great and super helpful from check in to check out. Front desk saved me twice this trip. Valet parking is worth every penny. Fast and super helpful. Location is central to a lot of Boston sites. Easy walk to lots of things. "

"City view was breath-taking. Loved the shower."

"So far so good"

"Exceeded my expectations"

"You get what you pay for! It’s not too bad of a room if you just need somewhere to sleep for your trip! People greeting in the front were excellent! As for the front desk, check in and out was smooth but we asked for an iron and never got it. AC were a lil iffy, the ac wouldn’t run and even if you try to leave it running it would automatically put itself in auto mode no matter what, so in the middle of the night the room would get hot!"

"This is a busy, well located hotel near to Lincoln Center and Columbus Circle. But the hotel took 40 minutes to check in, the room was grubby and the blinds had fallen down on one of the windows which couldn’t be fixed until the next day and then it only went up halfway. On two nights I went to the bathroom to find a couple of cockroaches in the sink. There is no bar or restaurant but fortunately there are plenty nearby. Also the tv didn’t work. Not great and I stay in NYC regularly. I won’t be returning. "

"1 of 6 elevators working for floors 1-15. Took almost 10 mins to get one to floor 10. 5 mins to get one going down and hit every floor"