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Overview of Sheraton New York Times Square Hotel

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Sheraton New York Times Square Hotel

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationTimes Square5 min walk
    Popular LocationBroadway7 min walk
    Popular LocationCentral Park8 min walk
    AirportNew York, NY (LGA-LaGuardia)28 min drive

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About this area

New York

In the city centre, Sheraton New York Times Square Hotel is in New York's Midtown neighbourhood, an area with good shopping. Broadway Theatre and Carnegie Hall are cultural highlights, and travellers looking to shop may want to visit Times Square and 5th Avenue. Madame Tussauds Wax Museum and Central Park Zoo are not to be missed. Kayaking, scuba diving and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: 7 Av. Station (E 53rd St.) is just steps away and 50 St. Station (Broadway) is 3 minutes on foot.
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Popular Location

What's nearby

  • Times Square - 5 min walk
  • Museum of Modern Art - 7 min walk
  • Broadway - 7 min walk
  • Central Park - 8 min walk
  • Rockefeller Center - 8 min walk

Getting around

  • Grand Central - 42 St. Station - 2 min drive
  • 7 Av. Station (E 53rd St.) - 1 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • Hudson Market — 1 min walk
  • Starbucks - Library Bar — 1 min walk
  • Bobby Van's Steakhouse - 3 min walk
  • Applejack Diner - 3 min walk
  • The Halal Guys - 3 min walk

About this property

Sheraton New York Times Square Hotel

4-star New York hotel in Midtown, walk to Broadway Theatre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a conference centre are on-site. All 1780 rooms feature thoughtful touches such as pillow menus and bathrobes, plus WiFi and flat-screen TVs with cable channels. Other amenities available to guests include minibars, room service and coffee makers.
Sheraton New York Times Square Hotel offers 1780 forms of accommodation with minibars and a safe. A pillow menu is available. 39-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.1 mi (USD 65 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 44.60 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Russian
  • Spanish

Business services

  • Business centre
  • Conference centre (22534 square feet of space)
  • Meeting rooms 39

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 39-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Dogs welcome
1 per room (up to 40 lbs/18 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 44.60 per person (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Off site parking fee: USD 65 per day (0.1 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 1147 out of 2817 reviews
5 - Excellent 41%
Rating 4 - Good. 953 out of 2817 reviews
4 - Good 34%
Rating 3 - Okay. 415 out of 2817 reviews
3 - Okay 15%
Rating 2 - Poor. 172 out of 2817 reviews
2 - Poor 6%
Rating 1 - Terrible. 130 out of 2817 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Hall way light was out, we got in too late didn’t bother saying anything till check out. Bathroom had a musty smell. WiFi isn’t included
Stayed 2 nights in May 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First of all I want to say that everything at this hotel was safe and clean as far as covid. Here are the problems: The room was a little cold so I pumped up the heat before we went to bed, I had it on 80 and it barley got warm the thermometer wouldn’t go over 72, also the covers on the bed were very thin, and I couldn’t find an additional blanket anywhere. I mean come on this is suppose to be a high class and high quality hotel and they basically give me two thin top sheets to sleep under and the would not get higher very poor
Stayed 1 night in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are very welcoming and courteous. Beautiful, clean hotel. Highly recommend.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel! Very Clean and friendly staff.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and facilities very clean. On this trip, the guests on our floor were noisy snd woke us up at midnight and 3 am.
Stayed 2 nights in May 2021