Matsue Shinjiko Onsen Hotels, Matsue

"great"

"Atmosphere is amazing!! Your shoes will be stored at the locker at the lobby, going around the tatami floor of the entire building makes me feels like at home. Room and areas through out the hotel is clean and nice. Onsen is top notch. Also a free late night Ramen per night of stays was delicious. However, laundry (drying machine) instruction in english is not correct, plus most front desk personnel does not understand english, which created a bit of a run around to get things right. "

"Very courteous and helpful, even with little English "

"いつもの安定感がありました。"

"Good location and value. Will stay there again."

"Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!"

"The room rate included dinner and breakfast. The big bath oversees the train station."

"I was in love with this hotel the first time and subsequently stayed 2 more times for a total of 4 nights. My first room was a corner Japanese style room with lake view. I haven’t seen a more fully staffed hotel, it even has 2 parking staff directing traffic for 30 lots. The hotel has facilities like onsen, laundry, and a convenience store. My favorite is the amenities counter which is practically a buffet with things that I’ve never seen before at hotels, including cool wipes, salt tablets, shoe fresheners and toe pads. Only gripe is it is not near the station so it’s a 10 minute bus ride and 5 min walk. "

"部屋は清潔感があって良かった。 食事(朝食)はもう少しおかずの種類があれば嬉しい。 駐車場がもう少し近隣にあればありがたい。 駐車場係の方が丁寧に教えてくれて助かった。 "