Matsue Universalhotel

3.0 star property
Hotel in Matsue with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Matsue Universalhotel

Lobby
Lobby
Exterior
Single Room, 1 Bedroom, Smoking
Free daily buffet breakfast
Matsue Universalhotel makes travel easier with essentials like a breakfast buffet to start your day. Enjoy meals at the on-site restaurant and get help anytime from the 24-hour front desk. Stay connected with public area WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$84
26 Sept - 27 Sept

Room options

Available filters for rooms
Showing 49 of 49 rooms

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room -Smoking

  • Sleeps 2

Triple Non Smoking

  • Sleeps 3

Twin Bed Room Non Smoking

  • Sleeps 2

Standard Single Room Non Smoking

  • Sleeps 1

Double Room Non-Smoking

  • Sleeps 2

Triple -Smoking

  • Sleeps 3

Twin Bed Room-Smoking

  • Sleeps 2

Standard Single Room Smoking

  • Sleeps 1
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About the area

Matsue is home to Matsue Universalhotel . The area's natural beauty can be seen at Lake Shinji and Chidori Minami Park, while Adachi Museum of Art and Shimane Prefectural Art Museum are cultural highlights. Matsue English Garden and Matsue Vogel Park are also worth visiting.
Map
471 Asahimachi, Matsue, Shimane, 690-0003

What's nearby

  • Shijimikan Museum - 2 min drive - 2.2 km
  • Matsue Castle - 3 min drive - 2.8 km
  • Shimane University Old Okudani Lodging - 3 min drive - 2.6 km
  • Tamatsukuri Onsen - 7 min drive - 8.1 km
  • Tamatsukuri Hot Spring - 8 min drive - 9.0 km

Getting around

  • Matsue Station - 7 min walk
  • Izumo (IZO) - 31 min drive

Restaurants

  • Starbucks
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • 奥出雲そば処 一福 松江駅前テルサ店
  • はなの舞

About this property

Matsue Universalhotel

Property highlights
Consider a stay at Matsue Universalhotel and take advantage of a free breakfast buffet, laundry facilities and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A vending machine and a 24-hour front desk
Room features
All 316 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

Is Matsue Universalhotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Matsue Universalhotel ?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on 26 Sept 2025 start from NZ$84.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Matsue Universalhotel ?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Matsue Universalhotel ?

Checkout is at 10:00 AM.

Where is Matsue Universalhotel located?

Situated in Matsue, this hotel is within a 10-minute walk of Mefu Shrine, Shirakata Tenman-gu Shrine and Ryusyouji Temple. Shimane Prefectural Art Museum and Shimane Art Museum are also within 15 minutes. Matsue Station is 7 minutes by foot.

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Matsue Universalhotel Reviews

Reviews

6.6
Rating 10 - Excellent. 37 out of 278 reviews
Rating 8 - Good. 82 out of 278 reviews
Rating 6 - Okay. 96 out of 278 reviews
Rating 4 - Poor. 43 out of 278 reviews
Rating 2 - Terrible. 20 out of 278 reviews

5.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

10/10 Excellent

DAISUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊料金に対してサ-ビスがとてもよかったです。
Stayed 1 night in Sep 2025

10/10 Excellent

miho

Liked: Cleanliness, staff & service, amenities
This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.
Stayed 1 night in Sep 2025

6/10 Okay

Hiromi

ユニットバスの隅々に黒ずみがあり、残念ながら掃除してるのか、疑いました。 次の利用は、ないかな…?
Stayed 1 night in Aug 2025

6/10 Okay

Takeshi

Disliked: Cleanliness
この価格で夕食朝食付きなのはありがたい。同じく食事目当ての客が多いのか食堂は混んでいました。 客室は広くて良かったが、ソファーがほつれていたりUBが少し酸っぱい匂いがしたのはマイナスでした。でも泊まる上では全く問題ありませんでした。また泊まると思います。
Stayed 1 night in Sep 2025

6/10 Okay

masamitsu

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
いつも利用していて、過ごしやすいホテルですが、部屋の清掃、点検をもう少ししてほしいのがリアルな意見です またこれからも利用したいので応援しています。
Stayed 1 night in Aug 2025

2/10 Terrible

裕子

Disliked: Amenities
とにかく汚い。翌日はカビていたりして掃除も行き届いておらずベッドも壊れている。
Stayed 2 nights in Aug 2025

8/10 Good

あいり

Stayed 1 night in Aug 2025

8/10 Good

Tatsuya

Liked: Cleanliness, staff & service, amenities
夕食もついてます。夕食もバイキングだと尚可。
Stayed 2 nights in Aug 2025

8/10 Good

masamitsu

Disliked: Cleanliness
毛が落ちてる
Stayed 1 night in Aug 2025

6/10 Okay

こういち

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

MIZUKI

Stayed 1 night in Aug 2025

4/10 Poor

SINJI

Stayed 1 night in Aug 2025

10/10 Excellent

リョウタ

Stayed 1 night in Aug 2025

8/10 Good

SUSUMU

Stayed 1 night in Jul 2025

6/10 Okay

トシヤ

Disliked: Cleanliness
駅近で立地は最高。
Stayed 2 nights in Aug 2025

6/10 Okay

Kyoko

Stayed 2 nights in Aug 2025

8/10 Good

ユカ

Stayed 1 night in Aug 2025

8/10 Good

Atsuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事がついていて、 朝食だけ食べたけど、質量共に満足です。
Stayed 1 night in Aug 2025

8/10 Good

弘大

Liked: Cleanliness, staff & service
部屋の壁は薄い気がした。 あとはコストパフォーマンスが素晴らしい👍
Stayed 1 night in Aug 2025

4/10 Poor

さゆり

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が無料で頂けたのは良かったです。
Stayed 1 night in Aug 2025

10/10 Excellent

Thu Lan

Stayed 1 night in Jul 2025

6/10 Okay

Yasuyuki

It is so so
Stayed 1 night in Jul 2025

4/10 Poor

hidemoto

Disliked: Cleanliness, amenities, property conditions & facilities
朝夕は食事がついている点は良い
Stayed 1 night in Jul 2025

4/10 Poor

Masaru

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025