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Matsue Excel Hotel Tokyu

4.0 star property
Luxury hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Matsue Excel Hotel Tokyu

Lobby
In-room safe, desk, free WiFi, bed sheets
Land view from property
Exterior
Property amenity
Matsue Excel Hotel Tokyu sits near Lake Shinji, offering an upscale retreat with attentive staff. Guests appreciate the convenient in-room WiFi, dry cleaning and laundry services, while luggage storage and vending machines add practical touches to the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$118
28 Sept - 29 Sept

Room options

Check availability for these dates

Tonight

Sept 20 - Sept 21
Check availability for tonight Sept 20 - Sept 21

Tomorrow

Sept 21 - Sept 22
Check availability for tomorrow Sept 21 - Sept 22
Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 �㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (17～21 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking (17～21 ㎡)

8.6 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ladies Floor Single Room, Non Smoking

Ladies Floor Single Room, Non Smoking

Ladies Floor Single Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Ladies Floor Standard Twin Room, Non Smoking

Ladies Floor Standard Twin Room, Non Smoking

Ladies Floor Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ladies Floor Superior Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Ladies Floor Superior Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room

Lobby

Superior Double Room

  • Sleeps 3

View all photos for Standard Semi-Double Room

Lobby

Standard Semi-Double Room

  • Sleeps 2

View all photos for Superior Room

Lobby

Superior Room

  • Sleeps 2

View all photos for Standard Double Room

Lobby

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Lobby

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Lobby

Deluxe Twin Room

  • Sleeps 2

View all photos for Female Superior Twin Room

Lobby

Female Superior Twin Room

  • Sleeps 2

View all photos for Ladies Floor Single Room-Non-Smoking

Lobby

Ladies Floor Single Room-Non-Smoking

  • Sleeps 1

View all photos for Superior Twin Room

Lobby

Superior Twin Room

  • Sleeps 2

View all photos for Suite

Lobby

Suite

  • Sleeps 2

View all photos for Standard Single Room

Lobby

Standard Single Room

  • Sleeps 2

Ladies Floor Standard Twin Room-Non-Smoking

  • Sleeps 2
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About the area

Located in Matsue, Matsue Excel Hotel Tokyu is in the city centre and near a train station. Tamatsukuri Onsen and Tamatsukuri Hot Spring are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Shinji and Matsue Vogel Park. Don't miss out on a visit to Adachi Museum of Art.
Visit our Matsue travel guideOpens in a new window
Map
590 Asahimachi, Matsue, Shimane, 690 0003

What's nearby

  • Matsue Castle - 3 min drive - 2.8 km
  • Shimane University Old Okudani Lodging - 3 min drive - 2.6 km
  • Yaegaki Shrine - 6 min drive - 4.6 km
  • Tamatsukuri Onsen - 8 min drive - 8.9 km
  • Tamatsukuri Hot Spring - 9 min drive - 9.9 km

Getting around

  • Matsue Station - 2 min walk
  • Yonago (YGJ) - 25 min drive

Restaurants

  • Starbucks
  • ‪出雲そば たたらや - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪奥出雲そば処 一福 松江駅前テルサ店 - ‬3 min walk
  • はなの舞

About this property

Matsue Excel Hotel Tokyu

Luxury upscale hotel near Lake Shinji
Located close to Shimane Art Museum and Matsue Castle, Matsue Excel Hotel Tokyu provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self-parking (surcharge) and a lift
  • Luggage storage, a reception hall and a front desk safe
  • A vending machine, wedding services and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 163 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Deep-soaking baths, toilets with electronic bidets and free toiletries
  • TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 2,600 for adults and JPY 1,800 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately JPY 2600 for adults and from JPY 1800 for children
  • Self-parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Matsue Tokyu
Matsue Tokyu Inn
Tokyu Inn Matsue
Matsue Excel Hotel Tokyu
Matsue Excel Tokyu
Tokyu Hotel Matsue
Matsue Excel Hotel Tokyu Hotel
Matsue Excel Hotel Tokyu Matsue
Matsue Excel Hotel Tokyu Hotel Matsue

Frequently asked questions

Is Matsue Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Matsue Excel Hotel Tokyu?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Matsue Excel Hotel Tokyu on 28 Sept 2025 start from NZ$117.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Matsue Excel Hotel Tokyu?

Self-parking is available for JPY 1200 per night. Limited spots are available.

What time is check-in at Matsue Excel Hotel Tokyu?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Matsue Excel Hotel Tokyu?

Checkout is at 10 AM.

Where is Matsue Excel Hotel Tokyu located?

Located in the heart of Matsue, this luxury hotel is within 1 mi (2 km) of Lake Shinji and Shimane Art Museum. Matsue Castle and Shimane University Old Okudani Lodging are also within 2 mi (3 km). Matsue Station is only a 2-minute walk.

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Matsue Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 708 reviews
Rating 8 - Good. 261 out of 708 reviews
Rating 6 - Okay. 77 out of 708 reviews
Rating 4 - Poor. 15 out of 708 reviews
Rating 2 - Terrible. 10 out of 708 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffets I've ever had
Stayed 5 nights in Jul 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, welcoming staff as soon as you walk in
Stayed 1 night in Apr 2025

10/10 Excellent

David

Happy with our choice

This hotel is in a good location, is clean and comfortable, and has a kind and helpful staff.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

立地がよく、周りにたくさんお店があり食事にも困りません。特に気になるところはなく快適に過ごせました。
Stayed 1 night in Apr 2025

8/10 Good

HAMID

Liked: Cleanliness
Professional staff and location near JR Station. Rooms are very small in American standards and the photos on the website are not revealing the true dimensions.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

ロケーション最高

バス・トイレがリニューアルされていて、清潔。 ロケーションも駅前で便利ですし、駐車場もホテルの玄関前なので、荷降ろしも楽で良かったです。
Stayed 1 night in Jan 2025

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was spacious and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Urs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr preiswerte Unterkunft am Bahnhof

Gutes Hotel direkt beim Bahnhof (Unterführung benützen, nicht den Umweg gemäss Google Maps!). Frühstück auch für Nichtjapaner essbar (Röstikroketten, Rührei, French Toast, Cereal, Brot). Der Kaffee ist Filterkaffee und trinkbar.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good location with reasonable price

Good location with reasonable price
Stayed 1 night in Dec 2023

10/10 Excellent

Hidemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are nice and friendly
Stayed 1 night in Mar 2024

8/10 Good

Tsuru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shimane sightseeing trip

It was located near JR train station, so it was very convenient. A nice business hotel. Room was a bit small for 3 people, but beds were comfortable. Did not have a public bath. Buffet breakfast was very good in variety and quality.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort

Very good location

The hotel is across the street from Matsue train and bus station. Our room was very quiet and there are lots of places to eat within easy walking distance. Our room was larger than average for Japan. Nothing fan, but clean and comfortable. There is a hotel restaurant but we never ate there due to the high prices. Many better deals nearby.
Stayed 4 nights in Mar 2025

10/10 Excellent

YI LIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is enough space in the room and let me comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Volkmar

Liked: Cleanliness
Disliked: Room comfort

Not a good cost/performance ratio

A room with about 12 to 13 m2 incl. Bathroom is something really tiny for 2 people and luggage. It was offered as 17 m2 room. There was nearly nothing to put the normal stuff one like glasses, mobiles etc. One bed side 'table' of about
Stayed 2 nights in May 2025

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located across the street from the train station. Hotel room is clean with a large bed. Washroom is clean as well. All the amenities you can image can be gotten at the lobby. I enjoyed my stay in this quiet little town of Matsue.
Stayed 1 night in Feb 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to station very quiet area. Close to bus stops handy for sightseeing.We had a corner room with city views. Very spacious room, well appointed and a great Japanese bathroom. Very friendly staff and helpful. Hotel provided bottled water every day which was appreciated. Everything was clean and well maintained.
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircondition is not ok.
Stayed 1 night in Jan 2025

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
館内はとても清潔で気持ちよく過ごせました。 スタッフの方の応対もよかったです。
Stayed 1 night in Sep 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direkt am Bahnhof gelegen, Frühstück sehr gut
Stayed 5 nights in Sep 2025

10/10 Excellent

Koichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回は２つの国際学会の懇親会イベントを２回開催させていただきました。大変お世話になりました。２回とも参加者の方からとても高い評価をいただいており大変満足しております。とくに島根を代表する出雲そばやしじみ汁、あご料理などとてもおいしかったです。２夜連続のイベントに料理内容を工夫していただいたり、英語での領収書の作成にも事前に親切かつ丁寧にご対応いただき感謝しております。また新しいイベントでも候補にしたいと考えています。今後ともよろしくお願いします。
Stayed 6 nights in Sep 2025

10/10 Excellent

石倉

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こちらの不手際にも快く対応していただきありがとうございました。
Stayed 1 night in Sep 2025

10/10 Excellent

Kenichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は落ち着きがあり、清潔感もあり、訪問時のエントランスは気持ちのいい広さです。スタンダードツインを利用しました。ベットまわりのスペースが狭いので連泊でしたらグレードアップを機能面ではおすすめします。
Stayed 1 night in Sep 2025

10/10 Excellent

HAYATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何と言っても綺麗
Stayed 1 night in Sep 2025

8/10 Good

Hiroko

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も綺麗で、静かに過ごせました。
Stayed 1 night in Aug 2025

4/10 Poor

Safar

Disliked: Staff & service, amenities, property conditions & facilities
Hotel is clean . Rooms are very small. Romm amenities are nit available in the rooms.
Stayed 1 night in Aug 2025