Matsue Urban Hotel

3.0 star property
Hotel in Matsue with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Matsue Urban Hotel

Daily buffet breakfast (JPY 1210 per person)
Room amenity
Exterior
BUILDING No.2  Twin Room, Non Smoking
BUILDING No.2  Twin Room, Non Smoking
Matsue Urban Hotel, in the city's heart, offers comfort and convenience. Guests enjoy a buffet breakfast before borrowing bikes to explore. Amenities include dry cleaning, in-room WiFi, and a 24-hour front desk. Train stations are just a short distance away.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is NZ$109
25 Sept - 26 Sept

Room options

Available filters for rooms
Showing 12 of 12 rooms

BUILDING No.2 Double Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

BUILDING No.2 Twin Room, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

BUILDING No.2 Semi Double Room, Non Smoking

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

BUILDING No.1 RENEWAL Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 4
  • 2 Large Twin Beds

(Building 2) Double Room

  • Sleeps 2

Small Double Room (Building 2)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2

(Building 2) Twin Room

  • Sleeps 3

Double Room (Building No. 2) *Refurbished 2020

  • Sleeps 2

Building No.1 Renewal Semi Double Room, Non Smoking

  • Sleeps 2

Semi-Double Room (Building No. 2) *Refurbished 2020

  • Sleeps 2

Building No.1 Renewal Twin Room, Non Smoking

  • Sleeps 2
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About the area

Located in Matsue, Matsue Urban Hotel is near a train station. Adachi Museum of Art and Shimane Prefectural Art Museum are cultural highlights, and some of the area's landmarks include Shinjiko Ohashi Bridge and Fumon-in Temple. Matsue English Garden and Matsue Vogel Park are also worth visiting.
Map
590-3 Asahi-machi, Matsue, Shimane, 690-0003

What's nearby

  • Shijimikan Museum - 3 min drive - 2.8 km
  • Matsue Castle - 3 min drive - 2.8 km
  • Shimane University Old Okudani Lodging - 3 min drive - 2.6 km
  • Tamatsukuri Onsen - 8 min drive - 8.9 km
  • Tamatsukuri Hot Spring - 9 min drive - 9.9 km

Getting around

  • Matsue Station - 3 min walk
  • Yonago (YGJ) - 45 min drive

Restaurants

  • ‪スターバックス - ‬4 min walk
  • ‪ドトールコーヒーショップ - ‬4 min walk
  • ‪出雲そば たたらや - ‬3 min walk
  • ‪為セバ成ル KAKERU - ‬5 min walk
  • ‪庄や - ‬4 min walk

About this property

Matsue Urban Hotel

Hotel near a train station
Matsue Urban Hotel provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Luggage storage, a 24-hour front desk and a lift
  • A vending machine
Room features
All 115 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi.
More amenities include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • TVs with cable channels
  • Fridges, electric kettles and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 800 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,210 for adults and JPY 440 for children
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1210 for adults and from JPY 440 for children
  • Self-parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Property Registration Number 島根県指令松保第101-16

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Urban Hotel SHIMANE
Matsue Urban Hotel
Matsue Urban
Matsue Urban SHIMANE
Matsue Urban Hotel Hotel
Matsue Urban Hotel Matsue
Matsue Urban Hotel Hotel Matsue

Frequently asked questions

Is Matsue Urban Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Matsue Urban Hotel?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Matsue Urban Hotel on 25 Sept 2025 start from NZ$109.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Matsue Urban Hotel?

Self-parking is available for JPY 800 per night. Limited spots are available.

What time is check-in at Matsue Urban Hotel?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Matsue Urban Hotel?

Checkout is at 10:00 AM.

Where is Matsue Urban Hotel located?

Situated in Matsue, this hotel is within a 15-minute walk of Mefu Shrine, Ryusyouji Temple and Shirakata Tenman-gu Shrine. Lake Shinji and Shimane Prefectural Art Museum are also within 1 mile (2 km). Matsue Station is only a 3-minute walk.

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Reviews

Matsue Urban Hotel Reviews

7.6

Good

7.4

Cleanliness

8.6

Location

8.0

Staff & service

7.4

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 117 out of 502 reviews
Rating 8 - Good. 204 out of 502 reviews
Rating 6 - Okay. 133 out of 502 reviews
Rating 4 - Poor. 32 out of 502 reviews
Rating 2 - Terrible. 16 out of 502 reviews

Reviews

6/10 Okay

Bo

Ok hotel, it a little old, and the rooms are very small. nice location in the town.
Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good room for the price. The big plus is the free rental bikes. It was a pleasure to visit Matsue by bike.
Stayed 3 nights in Oct 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Matsue Urban Hotel is a great place to stay while in Matsue. The breakfast is outstanding with a lot of variety including Japanese and American type of selections. The rooms are very clean and quiet. The location is very close to the train station which includes taxi and bus services. When I return to Matuse, I will stay here again.
Stayed 5 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good economy hotel

The hotel would be the most economical one with good price and relatively OK conditions: small room, less controllable air conditioning, half-baked renovations with obviously tired bath unit.if you are OK with those, this must be a good choice. At least I was OK.
Stayed 2 nights in Sep 2024

10/10 Excellent

TINGTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 4 nights in Jul 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matsue Urban Hotel was clean and conveniently located across the street from Matsue station. My room included a suitcase stand, one person mini-couch, and small table. I like having my suitcase off the ground and the couch was more comfortable than sitting on a desk chair. Housekeeping wasn't daily, but new towels were left on the door every day. It was a nice hotel and I would stay there again.
Stayed 4 nights in Oct 2023

6/10 Okay

sihnichi

Disliked: Amenities, property conditions & facilities
空調の音が気になった。
Stayed 1 night in Sep 2025

10/10 Excellent

Syuu

Stayed 1 night in Aug 2025

10/10 Excellent

KOJI

Stayed 2 nights in Aug 2025

10/10 Excellent

Kazutaka

10/10 Excellent

Kazutaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体は古いですが部屋は改装して新しく、快適に過ごせました。また朝食はお蕎麦などもあって、とても美味しかったです。
Stayed 1 night in Aug 2025

8/10 Good

Atsuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場は案内された街のTimes利用だったが、少し離れた場所。
Stayed 1 night in Aug 2025

8/10 Good

Yoshio

Liked: Cleanliness, staff & service
良かった
Stayed 1 night in Aug 2025

8/10 Good

tomohiro

綺麗で良かった。 また泊まりたい
Stayed 1 night in Jul 2025

10/10 Excellent

kanako

Liked: Cleanliness, staff & service, property conditions & facilities
こども2人連れていきましたが、とても親切に対応して下さいました。
Stayed 1 night in Jul 2025

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities
快適でした。
Stayed 1 night in Jul 2025

8/10 Good

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はとても狭かったですが、コンパクトで綺麗で、清潔感もあったのでひとりの宿泊のみの利用には快適でした
Stayed 1 night in Jul 2025

6/10 Okay

taian

Liked: Cleanliness, staff & service
沒有意見。
Stayed 3 nights in Jun 2025

6/10 Okay

Hiroki

Stayed 1 night in Jun 2025

8/10 Good

??

Stayed 1 night in May 2025

8/10 Good

Kaoru

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

NAKAMURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Tetsuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル周辺に観光名所があり、駅へのアクセスもとても良いです。
Stayed 1 night in May 2025

8/10 Good

MICHELLE

Stayed 1 night in May 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025