Hotel Gyokusen

Property class: 3.5

Choose dates to view prices

Close to Tamatsukuri Hot Spring, Hotel Gyokusen provides an indoor mineral hot spring (onsen), a garden and an arcade/games room. For some rest and relaxation, visit the sauna, and indulge in a massage or a body treatment. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$306
23 Sept - 24 Sept

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Hotel-selected room, Hotel-selected view, Non-smoking ([Renewal in 2025])

A traditional Japanese-style bedroom with tatami flooring, a large bed, and sliding doors.

Superior Hotel-selected room, Hotel-selected view, Non-smoking ([Renewal in 2025])

  • Sleeps 7
  • 1 Double Futon and 1 Double Bed

View all photos for Western-Style Twin Room - Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Western-Style Twin Room - Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Western-Style Deluxe Twin Room - Non Smoking

A hotel room with two beds, a sofa, a chair, a desk, and a window with a view of greenery.

Western-Style Deluxe Twin Room - Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Room

A hotel room with two beds, a desk, a chair, a sofa, a lamp, and a window with a view.

Room

  • Sleeps 5

View all photos for Room

A modern living room with tatami flooring, a sofa, a low table, and a view of a cityscape through large windows.

Room

  • Sleeps 11

View all photos for Japanese-Style Superior Twin (Garden View) (Renov 2025) - Non Smoking

A hotel room with a large bed, a small table, two chairs, and a view of greenery outside the window.

Japanese-Style Superior Twin (Garden View) (Renov 2025) - Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

View all photos for Japanese-Style Superior Twin (Renov 2025) - Non Smoking

A traditional Japanese-style hotel room with tatami flooring, a large bed with white bedding, a sliding shoji screen door, and a view of a garden.

Japanese-Style Superior Twin (Renov 2025) - Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

View all photos for Japanese-Style Lake View Suite (Renov 2025) - Non Smoking

A traditional Japanese-style room with tatami flooring, a television mounted on the wall, and a sliding door leading to another room.

Japanese-Style Lake View Suite (Renov 2025) - Non Smoking

  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese-Style Garden Deluxe (Renov 2025) - Non Smoking

A traditional Japanese-style hotel room with tatami flooring, a low table with cushions, and sliding doors.

Japanese-Style Garden Deluxe (Renov 2025) - Non Smoking

  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

View all photos for Japanese-Style Magatama Special Suite 751 - Non Smoking

A room with tatami flooring, a low table, and a sofa.

Japanese-Style Magatama Special Suite 751 - Non Smoking

  • Partial lake view
  • 101 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Single Beds and 6 Single Futons

View all photos for Japanese-Style Yakumo Special Suite 701 - Non Smoking

A traditional Japanese room with tatami flooring, a black lacquered table, and sliding doors.

Japanese-Style Yakumo Special Suite 701 - Non Smoking

  • Partial lake view
  • 107 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese-Style 20 Tatami (Lake View; Hot Spring Town View) - Non Smoking

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese-Style 20 Tatami (Lake View; Hot Spring Town View) - Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

View all photos for Japanese-Style 20 Tatami (Garden View) - Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, and sliding doors.

Japanese-Style 20 Tatami (Garden View) - Non Smoking

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

View all photos for Japanese-Style 20 Tatami Triple - Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a bed.

Japanese-Style 20 Tatami Triple - Non Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Large Single Beds and 5 Single Futons

View all photos for Japanese-Style Annex 10 Tatami - Non Smoking

A traditional Japanese room with tatami flooring, a low table, and seating.

Japanese-Style Annex 10 Tatami - Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
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About the area

Located in Matsue, Hotel Gyokusen is in the historical district and on a river. Izumo Tamatsukuri Historical Park and Shinjiko Ohashi Bridge are local landmarks, and some of the area's activities can be experienced at Tamatsukuri Hot Spring and Tamatsukuri Onsen. Sugahara Tenman Shrine and Matsue English Garden are also worth visiting. Visit our Matsue travel guide
Map
53-2 Tamatsukuri Tamayucho, Matsue, Shimane-ken, 699-0201

What's nearby

  • Izumo Tamatsukuri Historical Park
    3 min walk - 0.3 km
  • Tamatsukuri Hot Spring
    6 min walk - 0.5 km
  • Tamatsukuri Onsen
    7 min walk - 0.7 km
  • Tamatsukuriyu Shrine
    10 min walk - 0.9 km
  • Izumo Village Lore Museum
    18 min walk - 1.5 km

Getting around

  • Tamatsukurionsen Station
    18 min walk
  • Izumo (IZO)
    29 min drive

Restaurants

  • 道産子 浜乃木店
    6 min drive
  • T's INN T.O.M.(喫茶TOM)
    7 min drive
  • 天霧うどん 田和山店
    6 min drive
  • 粋麺 せんじゅ
    6 min drive
  • マクドナルド 松江乃白店
    6 min drive

About this property

Hotel Gyokusen

  • Ryokan near Tamatsukuri Hot Spring
  • Consider a stay at Hotel Gyokusen and take advantage of an indoor mineral hot spring (onsen), a garden and an arcade/games room. For some rest and relaxation, visit the sauna, and indulge in a massage or a body treatment. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to 2 bars, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • Free train station pick-up, hot springs on-site and a front desk safe
    • Free newspapers, a lift and a gift shop
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 121 individually furnished rooms feature comforts such as air conditioning, as well as amenities such as free WiFi and safes.
  • Extra amenities include:
    • Deep-soaking baths, bidets and free toiletries
    • LED TVs with digital channels
    • Fridges, daily housekeeping and phones

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • Kaiseki meal
  • Snack bar/deli
  • Tea service

Restaurants on site

  • ナイトサロン『かがり火』
  • 居酒屋『呑ちゃん』
  • 料理茶屋　燕楽 -Utage-

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • On a river

Spa

  • Body treatments
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests ages 0-5 who are booked in half board rate plans will receive children's meals. Guests ages 6 and older who are booked in half board rate plans may receive regular meals.

Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
A car is recommended for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Hotel Gyokusen pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Gyokusen?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Gyokusen on 23 Sept 2026 start from NZ$306, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Gyokusen?

Self-parking is free at this property.

What time is check-in at Hotel Gyokusen?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Gyokusen?

Checkout is at 10:00 AM.

Where is Hotel Gyokusen located?

Situated in the historical district, this ryokan is within a 10-minute walk of Izumo Tamatsukuri Historical Park and Tamatsukuri Hot Spring. Tamatsukuri Onsen and Tamatsukuriyu Shrine are also within 15 minutes. Tamatsukurionsen Station is 18 minutes by foot.

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Reviews

Hotel Gyokusen Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 219 out of 431 reviews
Rating 8 - Good. 162 out of 431 reviews
Rating 6 - Okay. 33 out of 431 reviews
Rating 4 - Poor. 10 out of 431 reviews
Rating 2 - Terrible. 7 out of 431 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family was very relaxed and happy holidays
Hotel garden
Matsue castle
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and atmosphere!
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good!
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so kind and helpful. Food tastes good and used local. Onsen is also good. I would like to visit there again.
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

The hot spring water wasn't coming out. One man was drunk, rude and excited, but the hotel staff didn't try to stop him. I can't believe it. I never want to stay in a hotel like that again.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Good
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay, this location is off the beaten path for foreigners but it is such a hidden gem. It had an onsen, free drinks within a time limit, restaurant on premise, a show by performers every night, a beautiful garden and yukatas to borrow. My only regret is that I didn't stay longer. Also while they do offer a shuttle, and bikes to rent, please make sure to inform them so they can be ready to take you/accomodare you. Please also make sure that if you book, you order with breakfast and dinner, because the nearest konbini is pretty far, and many local restaurants open later or close earlier. Will come back again if given the chance.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また泊まりたい
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海の日三連休の最終日にチェックインしたため、とても空いており、お部屋も新しい方へアップグレードして下さいました。 お部屋も広くて最高でしたが、温泉やラウンジ、バイキングなど子ども達も大喜びで、一気に玉造温泉ファンになりました。 温泉水がとても気に入り、帰って来てからオンラインで温泉コスメを購入し、愛用しています。 初めての島根旅が心に残る素敵な思い出になりました。ありがとうございました。
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事も美味しく♨️も良かったです
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しい
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
チェックインから18時までビールやお酒もラウンジで飲めたので、温泉に入った後のビールは美味しかったです
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フリードリンクありがたいです。 食事・案内のスタッフさんが親切でした。 ありがとうございました。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また泊まりたいと思った
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
時間よりも少し早く着いてしまったのですが、お部屋に案内いただきました。温泉も掃除が行き届いており、上がった後のドライヤーの数も十分でした。また、湯上がりにゆっくりソフトドリンク(無料)を楽しめるのはありがたかったです。 お食事もとてもおいしく、係のかたの対応もとてもよかったです。また行きたいと思います。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ほぼ不満は無く、満足できました。 寝具がアップデートされていると更に良かったかな。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉も綺麗で、スタッフの対応も良かった
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
庭園が素晴らしかった。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルそのものが高級感があり、部屋も綺麗でゆっくりできました 食事もおいしいし、あらゆるサービスが行き届いて良かったです
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客は丁寧。貸切風呂、大浴場ともいいお風呂でした！
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
特に特筆すべき事はありません。 多くのお客さん対応ご苦労様です。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
庭園が素晴らしく、ゆったりとしたいい雰囲気のホテルでした。温泉に入ってお肌がすべすべになった気がします
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
朝食が待たないと食べれなかったのは残念💦 値段の割にメニューがイマイチでした。
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
古いせいか枕元に電源が無く、延長コードか用意されていたが、短かかった 又コインランドリーが無く、女房が松江市までいかなくてはならなかった。
Stayed 1 night in Mar 2026