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"Outstanding visit to this friendly and welcoming hotel in the city centre of Carlisle. Food is fab, rooms sre hugely comfortable and immaculate, the swimming pool is a real hidden gem, but the star of the show is the great team of staff. Special mention to Maggie and Sue who always make my wee dog and me most welcome on our visits."

"Only 5 minutes walk from main square. A traditional b&b with great breakfast and friendly staff, great for our 2 night stay. "

"Clean"

"Just an average stay. Hotel feels rather unloved. Staff seem to be going through the motions rather than engaging with guests. Plenty of nice easy free parking (although its £30 per charge for an electric vehicle). Rooms pleasant but just feel unfinished. Breakfast is good but not had bacon quite so overcooked in a long time. Personally, wouldn't stay again, there are lots of better quality establishments in this price range nearby."

"So friendly and comfortable. The rooms are beautiful with great views. Food is good too and a must for a relaxing weekend . "

"Welcoming family run B+B. The building is maintained to a high standard, the views are astounding and it's in a good location for walking the fells. The highlight really is the staff, everyone is friendly, helpful and knowledgeable of the local area. They also take the time to speak to you and are welcoming from the moment you are greeted. Plenty of nearby amenities but depending on the time of year, you will need to pre book activities/meals etc."

"Beautiful, warm and cosy hotel. Parking tricky at times. Very slow shower flow and stopped completely at one point!! Staff were excellent and food quality was also very good. Thin walls in room...we could hear everything when our neighbours went to the bathroom! Overall, a very pleasant stay despite minor niggles."

"Lovely hotel, wonderful staff. Plenty of car parking. Plenty of selection for breakfast and also lunch and evening meals. Food was amazing and prices reeasonable. "

"The overall cleanliness of the hotel & the service was wonderful with the exception of a grumpy woman behind the bar her service was awful, she didn’t even come to take my order for lunch I waited 40minutes I even had to go & ask & order it myself up at the bar, it wasn’t even busy. She wasn’t very helpful it was as though she didn’t like the job! Her approach to customers wasn’t great really to be honest. But I certainly give 5 stars to all the other staff in the restaurant & especially the lady at reception. Thank you to those staff that made up for the grumpy one with glasses. "