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"An almost satisfactory stay in what could be a fabulous hotel. Of note: Staff were very helpful and friendly. The interior of the hotel is nice enough. I stayed in a recently refurbished room which was clean and fresh. There are little bits that make it seem that corners have been cut though - no safe in the room and no do not disturb sign or similar to let housekeeping know you're sleeping. Some of the finishes look a little rushed - perhaps there's still snagging to do. Same goes for the spa area - nice but just lacks a certain something. On my last morning, there was chewing gum and hairbands on the side of one of the hot tubs first thing upon opening so clearly no cleaning done before opening. As you walk around the hotel there are little glimpses to patio areas that are overgrown with weeds, some of the windows are dirty, even the sign at the front of the hotel could do with a good scrub - all easy fixes but these bits just make the place look shabby. The construction work could be a bit more considerate too - starts at 8am. I'd asked for a quiet room as I needed to sleep in on my first day but I was awoken early by building work (which I had been pre warned about but I'd also been told I'd have a quiet room). This hotel has huge potential and hopefully they will get their act together once the building work and a bit of general maintenance is complete. Of course, what really sells this place is the amazing view over the lake - simply stunning."

"Staff were so helpful and polite. Stunning views of Lake Windermere. Excellent Food at the restaurant and breakfast was amazing with so much choice. Room was great with no outside noise to be heard so had a great nights sleep. Highly recommended ."

"This was the Hilltop hotel which has come a long way since its heyday. The car park is good for a first impression but the broken hotel board on the building as you go to reception tells a different story. Booking in was quick and easy and the receptionist was friendly and efficient. Our room was on the second floor but no lift so got our exercise for the day! Corridors were well lit and the carpet was clean and tidy and the walls had recently been painted white. The room was clean as were the towels and bed linen. Small wardrobe and two bedside cabinets together with a desk and chair which had a kettle with tea and coffee for a quick cuppa. Bathroom with shower also clean and tidy with soap dispensers but no other toiletries. Room felt a bit spartan but serviceable. Bed was a little hard but we got a full nights sleep with no noise from anywhere in the hotel. Breakfast room was a little spartan but also clean and tidy with plenty of tables and chairs available. There was cereal available together with fruit juice and hot drinks. Standard sliced white or brown bread for the toaster which was quick. Hot plate had a good selection: Bacon, Sausage, Hash browns, beans, tomatoes, fried eggs and mushrooms. All very tasty and well cooked. It was self service / buffet with staff around but we only had to check in for the breakfast with no issues. View from the rear of the hotel was worth seeing (hills / trees). Not the worst hotel we have stayed in but not the best either for 1 night"

"Nice room and spa centre - good gym"

"Excellent "

"Parking was easy & we didn’t use the car again during our stay. The hotel is great for exploring the city. We would recommend it for a short stay in the city."

"Perfect "

"Clean room. Bedside light would have been good."

"I had such a delightful stay! The room was spacious and clean, with a breathtaking view that added to the enjoyment. The staff were incredibly friendly, making me feel right at home. I particularly appreciated the breakfast menu, which featured delicious vegan options. We made sure to reserve a table every morning. All in all, it was a truly fantastic experience!"