Mandarin Hotels, Jacksonville

"Nice facility and room; friendly staff; great location "

"Bad customer service "

"The rooms were disgusting and old and ran down. There’s no fridge in the room. There was literally paint on the carpet old fingernail in the corner. The tub look like it had rust in lime all in the shower."

"Nice hotel"

"Room is always clean. Breakfast is fantastic for an included breakfast. I always stay here when I visit the area because the experience is consistently positive."

"Always a great stay! Clean rooms, great views and the restaurant is great!"

"Pool is small. Breakfast could be better. Shower water could be hotter"

"The building was clean, the room was decent, the breakfast was good for a free hotel breakfast with lots of options and the coffee was actually good. The staff were all friendly. Check in and out was simple. The outside doors lock at night requiring your room key to get in, which I thought was a nice feature to feel safe. Our trip was a family visit so the location was perfect for us. Easy to get to and from and close to many food/shopping options. We visited in February so the weather was nice but not pool weather. I wish this location had an indoor pool. Overall our stay was great! "

"Must stay for cruise ships! Great free breakfast."