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Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
Riverwalk hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Lobby lounge
Bar (on property)
Hallway
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Southbank Hotel by Marriott Jacksonville Riverwalk is on the St. Johns River, offering a scenic escape with a garden and outdoor pool. Guests can unwind at the bar, maintain their workout in the gym, and enjoy free WiFi in their rooms.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Pool
  • Bar
  • Breakfast available
The current price is NZ$187
includes taxes & fees
19 Oct - 20 Oct

Room options

Check availability for these dates

Tonight

Sept 18 - Sept 19
Check availability for tonight Sept 18 - Sept 19

Tomorrow

Sept 19 - Sept 20
Check availability for tomorrow Sept 19 - Sept 20
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

7.2 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom (Partial Water View)

7.0 out of 10
Good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 74 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(111 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, River View

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1515 Prudential Dr, Jacksonville, FL, 32207

What's nearby

  • Baptist Medical Center Jacksonville - 10 min walk - 0.9 km
  • Florida Theatre - 15 min walk - 1.3 km
  • VyStar Veterans Memorial Arena - 3 min drive - 2.3 km
  • Daily's Place - 4 min drive - 3.0 km
  • EverBank Stadium - 5 min drive - 3.3 km

Getting around

  • Riverplace Station - 5 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive

Restaurants

  • ‪Panera Bread - ‬8 min walk
  • Ruth's Chris Steak House
  • ‪Kava & Company - ‬5 min walk
  • ‪The Southern Grill - ‬5 min walk
  • ‪V Pizza - ‬6 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

Hotel near VyStar Veterans Memorial Arena
Located close to Baptist Medical Center Jacksonville and Daily's Place, Southbank Hotel by Marriott Jacksonville Riverwalk provides a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a ballroom and 22 meeting rooms
  • A lift, a water dispenser and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 322 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hairdryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, recycling and mini fridges

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 16 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • Conference centre (39,425 square foot of space)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 August 2025 to 31 October 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 50.00 per accommodation, per night, plus a one-off cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 11 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults and USD 5 to 10 for children
  • Uncovered self-parking fee: USD 16.00 per day (in/out privileges)
  • Valet parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Southbank Hotel by Marriott Jacksonville Riverwalk?

As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Southbank Hotel by Marriott Jacksonville Riverwalk on 19 Oct 2025 start from NZ$187.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Southbank Hotel by Marriott Jacksonville Riverwalk pet-friendly?

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk allows pets (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 50.00 per accommodation, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Southbank Hotel by Marriott Jacksonville Riverwalk?

Self-parking is available for USD 16.00 per day. Valet parking is available for USD 22.00 per day.

What time is check-in at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Southbank Hotel by Marriott Jacksonville Riverwalk?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Southbank Hotel by Marriott Jacksonville Riverwalk located?

Located in Downtown Jacksonville, this hotel is 0.6 mi (1 km) from Baptist Medical Center Jacksonville, and within 3 mi (5 km) of VyStar Veterans Memorial Arena and Daily's Place. EverBank Stadium and Jacksonville University are also within 6 mi (10 km). Riverplace Station is 5 minutes by foot and San Marco Station is 9 minutes.

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Reviews

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

8.2

Very good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 831 out of 1563 reviews
Rating 8 - Good. 341 out of 1563 reviews
Rating 6 - Okay. 178 out of 1563 reviews
Rating 4 - Poor. 117 out of 1563 reviews
Rating 2 - Terrible. 96 out of 1563 reviews

Reviews

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet and clean rooms with a nice location. Great views and scenery at Jax Riverwalk
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and comfortable. The staff were friendly and we also enjoyed the selection at breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Lequista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking accessible, clean and quiet facilities.
Stayed 1 night in Aug 2025

10/10 Excellent

Joffie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and great staff.
Stayed 2 nights in Aug 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place to stay although breakfast was overpriced for what it is
Stayed 2 nights in Jun 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Daniall

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay
Stayed 2 nights in May 2025

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing! Very nice hotel. The area around it Jacksonville just isn't the best.
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed the weekend for my son’s 10th birthday. The room we booked online was not available at check-in. Ms. Dee was very accommodating and upgraded us to a top floor suite. The hotel was clean and bright and the food in the cafe was delicious. We will be back!
Stayed 2 nights in Sep 2025

8/10 Good

Washita

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location! No microwaves in rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! In close proximity to the river, downtown, Jags stadium. Would recommend to anybody.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay due to staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying downtown then this hotel is ideal
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Very clean and a friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Great location by riverwalk
Stayed 1 night in Jun 2025

10/10 Excellent

Marcia F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Annette

Great experience!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Kamura

Liked: Cleanliness, amenities, property conditions & facilities
It's always a pleasure when we stay here ❤️
Stayed 1 night in Jun 2025

8/10 Good

Timothy

Great location.
Stayed 2 nights in May 2025

4/10 Poor

Jill

Disliked: Cleanliness
Not your usual Marriott, weird layout , dark, room didn’t have a view of the river as described, nothing around it for restaurants or fun. Jacksonville downtown isn’t nice in general.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to a few breweries, VyStar arena, and some good restaurants.
Stayed 1 night in May 2025

6/10 Okay

Tima

Breakfast is terrible
Stayed 5 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Jaqueline at the front desk was awesome! She made the trip!
Stayed 1 night in Jul 2025

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