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"Nice clean room with a great view of the bay"

"Very nice anniversary stay with my wife. Fantastic property and good amenities. Many many pros and just a few cons Pros 1. Friendliest staff 2. Excellent dining. We HIGHLY recommend Aerie on the 16th floor of the Tower. Also, it’s an awesome touch that it is one of the few places that still has in room dining options. 3. Spa is Amazing! 4. Great indoor pool, sauna, hot tub, tennis court, and basketball court. 5. Comfy bed. We stayed in just a basic king room but it had a nice fridge, couch, and was a good 400 sq ft room. The bed was also VERY comfy. 6. Arcade room was a nice touch with some ax throwing. Cons 1. Prices are a little higher than norm. Basic room price is equal to a mid tier room we would find at Amway in downtown Grand Rapids (4 star 4 diamond luxury hotel) and it is offseason now to boot, so the prices will only go higher in the months to come. Combined with $50 resort fee per day and it can be a little steep. Granted… you are paying for a lot more options/amenities, but be warned. 2. (This comment is true for any resort) There can be alot of kids here. Very annoying, especially if mommy and daddy are downstairs getting drunk and letting a bunch of 10 year olds run up and down the 6th floor knocking on doors and prompting a call to security from me. lol. Overall- very very nice stay with pros that far outweigh the cons. Very solid 4 out of 5 stars, if not a little higher (ie 4.25 out of 5)."

"Room was clean, staff friendly, and overall nice hotel for the price."

"Quiet and clean"

"Breakfast was ok"

"Was very displeased with this place"

"Room was at end of the building next to the road. Could hear traffic the whole stay. "

"We had a great stay, however, we were placed on the bottom floor and there was a lot of noise all throughout the night that made it very hard to sleep. I would never want to a room on the bottom floor again there. "

"Great experience! Went during Christmas season and felt something out of hallmark movie. "