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"We had two rooms and both had old food in the refrigerators. No microwave in rooms. We had asked for at least one. Both bathroom sinks were clogged. But the heated outdoor pool was fabulous and makes everything else easy to live with! "

"Great views, clean, comfortable bed made for a great nights sleep. Swimming pool, hot tub and staff was excellent! "

"We enjoyed our stay with a few minor blips. Had a family of several in the adjacent room one night with loud children. The breakfast choices were great and a pleasant surprise and delivered to the room each morning."

"Family suite was so nice! Pool is warm and hot tib is very hot. Love the lil box breakfast choices. Kids loved it. Air hockey in the arcade is fun! Close to stores! We didn’t get a beach view but it was alright. "

"Booked 2 rooms but they only let me check into 1 and did not receive any discount or refund. Staff was rude and unprofessional."

"Room was not very clean. There was someone else’s shirt in a corner, hair on the bed, and the bathroom drain was extremely slow to drain. "

"I arrived late, front desk was very accommodating. We asked for suggestions to get pizza since the restaurant was closing. The front desk told us to go talk to them. Kitchen was closing in 5 minutes but they made our pizza and wings without any complaints. Food was hot and delicious. This resort has wonderful views of the Bay, friendly staff and great food… "

"Front Desk Staff Was Very Friendly, Helpful And Accommodating. "

"Love this place, clean rooms, great pool and hot tub, very friendly and helpful staff. Close to downtown Traverse City. Very good continental breakfast. Beautiful sandy beach on Grand Traverse Bay,with great views. "