Top Hotels Near Luminescence Healing Haven in Boulder Creek from NZ$127

"Nice hotel overall, but the service did not match the experience. The staff came across as unfriendly unless concerns were raised directly, otherwise, issues seemed to go unaddressed. At the bar, Mitch appeared to be having a difficult day, handling items roughly and creating an uncomfortable atmosphere for guests at the bar. When this was brought to a manager’s attention, the response was dismissive, and there was no follow-up to ensure the situation improved. Hospitality should prioritize guest experience and professionalism, and unfortunately, that was lacking during this visit."

"The check-in process was mediocre at best. We were uncharged $11 per child since they weren’t on the Expedia reservation. We asked for more pillows and they did end up being them but originally told us 4 people in room and 4 pillows saying there were no more in the hotel. Even though two of th pillows looked to be more decorative. Rooms are good. Beds okay. Shower is fine. Nothing special. Good location (close to mystery spot and the board walk and downtown). Will definitely be trying something different next time we stay in Santa Cruz. "

"Room was the worst possible room they had, stuck in the corner with 2 other units and the cleaming staffs laundry and supplies room. The doors were not sealed and had major gaps causing for a less than ideal climate in the room and the moise echoing from the cleaning staff and thousands of kids that are left to run a muck without any checking from parents. No water pressure and the ueat was only on for the first 2 minutes then only warm. There was no dresser in my horribly placed room that should only cost hals the price . No closet to put my stuf , only under a table next to the fridge and microwave ( im astonished this place had these) and the horrible little coffee maker and even worse coffee . Disgusting. Oh and you had to unplug one of them to use the other. Not worth the money, stay somewhere else 💯 "

"Pool, views and easy beach/boardwalk access. Love it. Rooms clean and comfortable. "

"The hotel and staff were amazing. Our room was top-tier. But we thought Neighbors above us on the second night of our stay and let’s say they sound like they had a circus in their room. So we had to endure at least five hours of listening to the people above us move furniture around their room. I had to inform the office that they were being too loud past the quiet time hours, and on top of all of that, our last night there there was a 4.6 earthquake. But all in all the property and the staff are amazing."

"Great location, clean room"

"Location was amazing. The staff were fantastic. Our big issue was the a/c didn’t work properly. Room felt hot and stuffy. It made it difficult to sleep."

"This hotel is beautiful but the staffs are not that friendly at all. "

"Very very friendly staff. Large rooms with great views and amenities. Adjacent restaurant has excellent breakfast and dinner. Would definitely return! "