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"Duvet cover had a tear on it. Bathroom floor not cleaned during our stay of 4 days"

"The hotel location was great the staff nice and the price fair. However when we stayed Easter weekend there was a celebration thing on. The sound check started just after 8am on the Sunday, it sounded like a full brass band accompanied by drums. Surely those not staying for this event could have been housed further from the noise. It was extremely loud and very disappointing. We got up dressed and left. I’ve never written a negative review before but the noise was something else it was happening right next next to our room. "

"Excellent location being so close to Cardiff Bay and free parking as hotel guest is nice. You can tell the property is quite dated though and could do with some upgrades to rooms. Our air con did not seem to be working or not strong enough so that could be an improvement. Didn't try the restaurant but the bar area seemed nice and relaxing to sit and lounge."

"Clean room, cot provided (albeit a very small rickety one that would probably not have been suitable for an older baby/toddler), friendly check-in staff"

"Walkable to all the nearby sites and restaurants, cool bar/restaurant on site, clean and comfortable "

"Friendly staff, rooms clean "

"As there is so much static coming from the floors and dry mops there was bits of fluff. The stand for the coffee/tea was not dusted. It was not obvious as to how to connect to Wi Fi. The TV was too big for the room and the sound would cut in and out of most channels available. "

"The room was very clean and had great internet. The staff was very helpful and gave us great ideas of things to do."

"A bit outdated but very spacious. Very central location"