Outdoor pool

Reviews of The Aster

5 out of 5
The Aster
1717 Vine St, Los Angeles, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 105 out of 130 reviews" "
Rating 8 - Good. 16 out of 130 reviews" "
Rating 6 - Okay. 4 out of 130 reviews" "
Rating 4 - Poor. 2 out of 130 reviews" "
Rating 2 - Terrible. 3 out of 130 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, which was huge and had everything I could’ve needed.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 22 May 2024
Dear Dwight, Thank you for your wonderful review of The Aster LA. We are thrilled to know were impressed with your room and found it spacious and well-equipped with everything you needed. We look forward to welcoming you back for another fantastic stay.Warm Regards, Alan Esparza,Hotel Manager

8/10 Good

Pablo Mon

Good location
Stayed 1 night in Mar 2024
Response from Hotel Manager on 11 May 2024
Dear Mr. Mon, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing The Aster LA, and we look forward to your next stay.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

stefania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel with large rooms and nice facilities. They seem however somewhat short of staff.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 3 May 2024
Dear Stefania, Thank you for choosing The Aster LA and for your perfect rating. We are pleased to read that you loved our spacious accommodations along with the time utilizing our amenities. We are grateful for all your feedback and hope to see you again.Warm Regards, Alan Esparza,Hotel Manager

8/10 Good

Graham, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aster is a really cool spot, the decor is chic and the rooms are spacious. There are two bars and restaurants in the hotel, one on the roof, and the food and drink were very good. I would have given the Aster 5 stars if it wasn’t for the noise from the bar that starts on Thursday night.
Stayed 4 nights in Apr 2024
Response from Hotel Manager on 1 May 2024
Dear Graham, Thank you for staying at The Aster LA; it was a pleasure to have you! We are thrilled you loved our well-decorated rooms and had a great time at the rooftop bar. We value your comments regarding the noise and have taken note of them. It was a pleasure hosting you, and we look forward to your next stay.Warm Regards, Alan Esparza,Hotel Manager

8/10 Good

Robert

Travelled with group
Liked: Amenities, property conditions & facilities
So once you're inside the hotel it's wonderful...the rooms are spacious and comfortable...if there is a criticism it's the coffee machines and the lack of pods for them ....it's an expensive hotel so two pods for a cheap machine feels a little mean spirited. It's quite really quiet which considering the neighbourhood is an absolute plus. I would definitely stay here again. The breakfast pancakes btw are superb
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 29 Apr 2024
Dear Robert, Thank you for choosing The Aster LA and for your fantastic review. We are thrilled to read you loved our spacious rooms and peaceful property. We are delighted you're considering staying with us again, and we look forward to the opportunity to welcome you back for another pleasant and comfortable stay.Warm Regards, Alan Esparza,Hotel Manager

10/10 Excellent

Jeri, Show Low

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all great! It was easy to walk to dining and landmarks. Our room was large and well appointed. From valet to the front desk to housekeeping, we found everyone to be helpful and cheerful! I love walking into a hotel and seeing happy faces. Offering suggestions for fun things to do and then asking about our experience. Will definitely stay again and would recommend!!
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 18 Apr 2024
Dear Jeri, Thank you for choosing The Aster LA and for your terrific review. We appreciate you highlighting not only our excellent service and well-appointed rooms but also our location. We will surely share your compliments with all the associates you mentioned for a job well done. Thank you again for recommending us, and we look forward to welcoming you back soon. Warm Regards, Alan Esparza,Hotel Manager

8/10 Good

naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very beautiful hotel.The only thing I was upset was that the front door was locked the first time I tried to walk in. First time in my long years of global travel. I was never told to call before entering.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Naoko, Thank you for staying at The Aster LA! We are happy you liked our property. Our guests' security and safety are of utmost importance to us, and we regret any discomfort you felt at the entrance. Your feedback is important to us as it helps to improve our guest experience going forward. Thank you again, and we hope you will choose us the next time you visit the area.Warm Regards, Alan Esparza,Hotel Manager

10/10 Excellent

PHILLIP

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The facility, the service and the amenities are all top notch. We would have no hesitation to stay here again!
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Phillip, Thank you for taking the time to evaluate our hotel. We appreciate you mentioning our excellent service and the amenities we offer. Your review means the world to us! Thank you again, and we look forward to welcoming you back. Warm Regards, Alan Esparza,Hotel Manager

8/10 Good

Robin L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Great location. Would have been 5 stars except our room happened to be right below the kitchen/bar which prepped for the day VERY early in the am and it was noisy for an hour plus VERY early. Other than that the staff was great, it was clean and beautiful. The lounge was a nice spot for a drink, the rooftop bar and restaurant was really nice. Would stay again…. Just not on that side (lol).
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 14 Apr 2024
Dear Robin, Thank you for staying at The Aster LA; it was a pleasure to have you! We appreciate you mentioning not only our convenient location and excellent service but also our spotless property. However, we are sorry for the issues you had with the location of your room and regret the inconvenience this caused. In the future, please know our front desk staff is always available to try and resolve any comfort issues, including relocation whenever possible. Your review means the world to us! Thank you again, and we look forward to welcoming you back soon. Warm Regards, Alan Esparza,Hotel Manager

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 10 Apr 2024
Dear Rene, On behalf of our team at The Aster LA, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return. Warm Regards,Alan Esparza,Hotel Manager

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 1 night in Apr 2024
Response from Hotel Manager on 8 Apr 2024
Dear Jeremy, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Aster LA; we hope to see you again soon. Warm Regards, Alan Esparza,Hotel Manager

10/10 Excellent

Lisa

Travelled with partner
Beautiful hidden gem in the heart of Hollywood! Fabulous spacious room, great service, all around 5 stars
Stayed 1 night in Mar 2024
Response from Hotel Manager on 4 Apr 2024
Dear Lisa, Thank you for the wonderful review of The Aster LA. We are thrilled to read about your stay and how much you enjoyed all the aspects of your trip, particularly our well-appointed rooms and excellent service. Thank you once more; we look forward to hosting you again during your next visit.Warm Regards, Alan Esparza,Hotel Manager

10/10 Excellent

Christopher, Whitesboro

Stayed 1 night in Mar 2024
Response from Hotel Manager on 13 Apr 2024
Dear Christopher, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Aster LA; we hope to see you again soon. Warm Regards, Alan Esparza,Hotel Manager

8/10 Good

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aster Hotel was a great place to stay, my room was very big and decorated with great style, the pool was heated and clean and the rooftop is amazing to relax and have some good food. I would go back for sure!
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 20 Mar 2024
Dear Candice, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that our well-appointed rooms and heated pool made for a memorable experience. It is also great to read that you had an enjoyable time at the rooftop Bar & Lounge. Thank you for choosing The Aster LA, and we look forward to your next stay! Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Angelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, clean and new. Big rooms and excellent amenities. Will stay again.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 16 Mar 2024
Dear Angelle, We are delighted you chose to stay with us at The Aster LA. It is great to read you loved our well-appointed rooms along with the fantastic amenities. We look forward to welcoming you back soon. Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, great hotel, staff, nice rooms and all amenities. Great location. Highly recommended. We will be certainly back.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 12 Mar 2024
Dear Sandra. Thank you for your kind recommendation. It is truly an honor to have been a part of your wonderful stay, and we are delighted to hear that you enjoyed your time with us. We appreciate your positive feedback regarding our friendly staff and central location. We are also pleased to learn that you loved the comfortable accommodations and the amenities we provide to our valued guests. We would love to have you back with us again soon for another outstanding experience at The Aster LA.Warm Regards, Alan Esparza,Hotel Manager

2/10 Terrible

Thomas, Cypress

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Dismissive and slow parking valet. Internet faulty. No sign on the front facade so we went around the block twice. Uber could not find it either.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 11 Mar 2024
Dear Thomas, Thank you for staying with us. We are sorry that you experienced a long wait time with our valet service. Our goal is to provide outstanding hospitality in all areas of our hotel; therefore, we are grateful for your feedback as we continually strive to improve our efforts. We also apologize that there were internet service issues during your stay. We appreciate you bringing this to our attention and also for your patience. Moreover, we regret for the inconvenience you had in locating in our hotel. Your feedback is important to us as it helps to improve our guest experience going forward. We hope to have the opportunity to make your next stay with us outstanding in every respect.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These bed sheets are top-notch, of the highest quality! the room service is very good! highly recommend it!
Stayed 1 night in Feb 2024
Response from Hotel Manager on 9 Mar 2024
Dear David, Thank you for sharing your experience with fellow travelers. We are glad you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for recommending us. We hope you choose The Aster LA any time your travels bring you back this way.Warm Regards, Alan EsparzaHotel Manager

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
The area does not match the quality of the Aster.
Stayed 5 nights in Feb 2024
Response from Hotel Manager on 29 Feb 2024
Dear Francesca,Thank you for choosing The Aster LA for your recent stay. We are happy to see your rating. However, we are sorry that our location did not meet your expectations. We value your patience in this matter. Thank you for staying at our hotel; we hope to see you again soon.Warm Regards, Alan EsparzaHotel Manager

6/10 Okay

Nickolas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 11 Mar 2024
Dear Nickolas, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

otis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Hotel Manager on 26 Feb 2024
Dear Otis,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Aster LA; we hope to see you again soon. Warm Regards, Alan EsparzaHotel Manager

2/10 Terrible

VANHKHUYEN, PORTLAND

Travelled with partner
great roof top area, so come here to hang out. the area doesn't quiet down until 4am, so do not plan to sleep until then.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Vanhkuyen,Thank you for being so specific in your evaluation of our hotel. We pride ourselves on delivering a memorable hotel experience in all aspects. Although our location is very convenient, external noise can occasionally be a factor. Please accept our apologies for the noise issues you experienced from outside the hotel. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. On a positive note, we appreciate you mentioning our rooftop bar and lounge. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Warm Regards, Alan EsparzaHotel Manager

8/10 Good

Hwa Youn

Stayed 2 nights in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Hwa,Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at The Aster LA. We'd love to host you again someday for another great visit.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I’m a seasoned traveler, and this has to be one of my favorite hotels. Huge rooms and great amenities !
Response from Hotel Manager on 17 Feb 2024
Dear Matthew, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that our spacious accommodations as well as the amenities we offer made for a memorable experience. Thank you for choosing The Aster LA, and we hope to have the opportunity to welcome you back any time you are in the area.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Catherine

Stayed 1 night in Feb 2024
Response from Hotel Manager on 17 Feb 2024
Dear Catherine, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Aster LA, and we look forward to welcoming you back soon.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Norm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious clean rooms! And nice staff!
Stayed 1 night in Feb 2024
Response from Hotel Manager on 16 Feb 2024
Dear Norm,Thank you for choosing The Aster LA and for your excellent review. We appreciate you mentioning our well-appointed rooms along with the excellent service. It was our pleasure to host your stay, and we look forward to your next visit.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Zara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor, friendly staff, dining, great location, spacious rooms, not crowded
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 13 Feb 2024
Dear Zara,Thank you for choosing The Aster LA and for your great review. We are thrilled you loved our well-decorated property and enjoyed our friendly service as well as the well-appointed rooms. We also appreciate you mentioning our location and on-site dining. Thank you again, and we hope you will choose us the next time you visit the area.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Beautiful HUGE rooms. Very comfortable bed and pillows. Would definitely recommend it.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 7 Feb 2024
Dear Ronald,Thank you for staying with us; we appreciate you recommending us! We are thrilled to read that our well-appointed rooms and comfortable beds made your stay a perfect one. Thank you again for your kind review. We look forward to your next visit to The Aster LA.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in Hollywood!
What a beautiful, warm, comfortable hotel. The finishings are luxurious and this is a great place to stay if you must stay in Hollywood proper. Aster is truely an oasis in the middle of a challenging area...so it's great to know it's there. And the rooftop and restaurant are amazing!
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 2 Feb 2024
Dear Guest,Thank you for choosing The Aster LA and for this outstanding review! We are thrilled you loved our property, restaurant, and rooftop bar. It was our pleasure to host your stay, and we look forward to your next visit.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from GENERAL MANAGER on 30 Jan 2024
Dear John, We are happy you chose to stay with us at The Aster LA. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience. We look forward to having the opportunity to welcome you again soon.Warm Regards, Alan Esparza,Hotel Manager

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the Pantages Theatre
The room was really nice, very roomy, and well decorated. The location was also excellent because we went to the Pantages which is really close. Three things that could be improved are 1) we were in a room near the street so it was a bit noisy throughout the night, 2) there is no name on the hotel and the address is incredibly small especially when you are driving by - it would be much better if the name were on the hotel in big letters and the address were on the hotel with big numbers, and 3) the parking cost was very high - we paid $60 for one night of parking.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear John,Thank you for the fantastic review of The Aster LA! We are happy you liked our location and well-decorated room. However, please accept our apologies for the noise disturbances you experienced while you were here. We were not aware of these concerns, as we would have been happy to try and resolve the issue or move you to another suite. In the future, please know our front desk staff is always available to help make you as comfortable as possible. We were also disappointed that you felt the parking price did not meet your expectations. We make every effort to be priced competitively. Moreover, we value your suggestion regarding the hotel signage and have taken note of it. Thank you once again; we hope to see you again soon. Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Loved the service, oversized rooms, rooftop bar and location to restaurants and the Pantages theatre.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 28 Jan 2024
Dear Dave,Thank you so much for your outstanding review. We are glad that everything went well during your stay and that the location, rooms, rooftop bar, and service made for a memorable experience. Thank you for choosing The Aster LA, and we hope to have the opportunity to welcome you back any time you are in the area.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

parisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
This hotel surpassed my expectations. The rooms were much larger than expected, beautifully appointed and very comfortable. The food at the restaurant was delicious! I would definitely stay here again
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 28 Jan 2024
Dear Parisa,Thank you for choosing The Aster LA and taking the time to post a review. We are thrilled you loved everything about your trip, particularly our spacious rooms and delicious food. We look forward to welcoming you back soon. Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Jumaane

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 25 Jan 2024
Dear Jumaane,We are delighted with your rating! It's wonderful to know that you enjoyed so much about your time at The Aster LA. We look forward to serving you again in the future.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Hotel Manager on 24 Jan 2024
Dear Edward,Thank you for the generous rating of The Aster LA. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Rebecca

Stayed 2 nights in Jan 2024
Response from Hotel Manager on 23 Jan 2024
Dear Rebecca, On behalf of our team at The Aster LA, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area. Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious stay in Hollywood
My stay at the Aster exceeded my expectations. The Grand Suite was palatial in size and beautifully styled. I enjoyed the gym and a rooftop brunch with my stay and thoroughly appreciated all of the amenities at this gorgeous hotel. I would stay here again in a heartbeat.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 22 Jan 2024
Dear Julia, Thank you for choosing The Aster LA and sharing your experience. We are glad you liked our comfortable accommodations and that our amenities were up to your satisfaction. It is always a joy to see our guests are excited about returning; we look forward to it!Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tHE ROOM WAS HUGE AND DIVINE. WE LOVED OUR STAY AND THE STAFF WAS EXTREEMLY ACCOMODATING AND FRIENDLY
Stayed 1 night in Jan 2024
Response from Hotel Manager on 17 Jan 2024
Dear Anita,Thank you for the wonderful review of The Aster LA. We are thrilled to read about your stay and how much you enjoyed our well-appointed rooms and service. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more; we look forward to hosting you again on your next visit.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 17 Jan 2024
Dear Joshua,We are happy you chose The Aster LA for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Kenneth, Corona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stellar property and fantastic staff. Huge well appointed guest rooms, spectacular roof top bar and restaurant. The food is exquisite. My wife and I adore the Aster. It is our go to for Hollywood getaways. If you live great service, delicious food and comfy spaces you will love this hotel. It’s in the heart of everything!
Stayed 1 night in Jan 2024
Response from Hotel Manager on 15 Jan 2024
Dear Kenneth, It was a pleasure welcoming you and your wife to The Aster LA. We are glad our associates helped enhance your visit and that you enjoyed our comfortable rooms, on-site bar, and delicious food offerings. We are also happy you were impressed with our convenient location. Thank you for your remarks, and we look forward to your next stay. Warm Regards, Alan Esparza Hotel Manager

10/10 Excellent

Stephen

Stayed 3 nights in Jan 2024
Response from Hotel Manager on 9 Jan 2024
Dear Stephen, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at The Aster LA and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Hotel Manager on 9 Jan 2024
Dear Guest, Thank you for the outstanding rating for The Aster LA! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warm Regards, Alan EsparzaHotel Manager

8/10 Good

Maria

Stayed 1 night in Jan 2024
Response from Hotel Manager on 9 Jan 2024
Dear Maria, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at The Aster LA. We look forward to welcoming you back on your next visit!Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

JD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel next to club Avalon in a great location
Stayed 1 night in Dec 2023
Response from Hotel Manager on 5 Jan 2024
Dear Guest,It was a pleasure hosting your recent stay at The Aster LA! Thank you for your generous comments and for highlighting our convenient location. We are glad to know how much you appreciated the easy access to Club Avalon. We hope you choose us again the next time your travels bring you back. Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was truly a fabulous stay from the moment we checked in till the moment we departed. The staff could not have been friendlier or more helpful! Thank you for a very memorable anniversary stay!
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 1 Jan 2024
Dear Valued Guest, Thank you for sharing that your anniversary stay at The Aster LA was perfect in every way. We are glad our associates left a lasting impression and that we exceeded your expectations. We will share your kind words with our entire team. We appreciate your remarks and look forward to seeing you again on your next visit to the area. Warm Regards, Alan Esparza Hotel Manager

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on 31 Dec 2023
Dear Suzanne, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at The Aster LA, and we look forward to welcoming you again soon.Warm Regards, Alan EsparzaHotel Manager

6/10 Okay

Kimberly

Travelled with group
Liked: Cleanliness, property conditions & facilities
i loved everything about The Aster. The only negative was the front desk staff. I am not sure why there is a need to be unfriendly, snobby, etc. Your job is to be hospitable. I would not stay again based on that. Overall, the restaurant was amazing. The valet were kind and helpful. It is walkable to many venues. I love the dark/moody vibes and decor.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 28 Dec 2023
Dear Kimberly,Thank you for sharing your feedback about your experience at The Aster. We're delighted to hear that you loved everything about the hotel, especially the restaurant, the valet service, and the surrounding environment. We sincerely apologize for any negative interactions you had with our front desk staff. Hospitality is our top priority, and we regret that your experience did not reflect the warmth and friendliness we aim to provide. Your comments are taken seriously, and we will address this with our front desk team to ensure a more welcoming and hospitable experience for all our guests. We appreciate your positive remarks about the overall aspects of the hotel and hope to have the opportunity to welcome you back for an improved stay.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Wesley

Stayed 1 night in Dec 2023
Response from Hotel Manager on 22 Dec 2023
Dear Wesley, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Aster LA, and we look forward to welcoming you back soon.Warm Regards, Alan EsparzaHotel Manager

4/10 Poor

DANIEL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Hotel Manager on 19 Dec 2023
Dear Daniel, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Warm Regards, Alan EsparzaHotel Manager

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 19 Dec 2023
Dear Adam, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Aster LA; we hope to see you again soon.Warm Regards, Alan EsparzaHotel Manager