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Hotel Indigo Los Angeles Downtown, an IHG Hotel

Photo gallery for Hotel Indigo Los Angeles Downtown, an IHG Hotel

Featured image
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Hotel Indigo Los Angeles Downtown, an IHG Hotel

Hotel Indigo Los Angeles Downtown, an IHG Hotel

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
899 Francisco Street, Los Angeles, CA, 90015

Explore the area

  • Popular LocationStaples Center7 min walk
  • Popular LocationUniversal Studios Hollywood14 min drive
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)20 min drive
  • Popular LocationVenice Beach Boardwalk21 min drive

Choose dates to view prices

About this area

Los Angeles

Located in Los Angeles, Hotel Indigo Los Angeles Downtown, an IHG Hotel is in the city centre and near a metro station. Los Angeles Forum is a cultural highlight and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Looking to enjoy an event or a match? See what's going on at Staples Center or Dodger Stadium.

What's nearby

  • Staples Center - 7 min walk
  • L.A. Live - 7 min walk
  • Los Angeles Convention Center - 8 min walk
  • Universal Studios Hollywood - 14 min drive
  • Venice Beach Boardwalk - 21 min drive

Restaurants

  • Metropole Bar + Kitchen — 1 min walk
  • 18 Social — 1 min walk
  • Original Pantry Cafe - 3 min walk
  • Yard House - 4 min walk
  • Starbucks - 4 min walk

Getting around

  • Los Angeles Union Station - 3 min drive
  • 7th Street - Metro Center Station - 9 min walk
  • Los Angeles Intl. (LAX) - 20 min drive

About this property

Hotel Indigo Los Angeles Downtown, an IHG Hotel

Luxury Los Angeles hotel in Downtown Los Angeles, walk to Staples Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site. All 350 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and down comforters, and guests will also find conveniences such as fridges and coffee makers.
Hotel Indigo Los Angeles Downtown, an IHG Hotel offers 350 forms of accommodation with MP3 docking stations and a safe. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 47 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-30 for adults and USD 10-20 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3850 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • 43-inch LED TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM (amount varies)

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35, per pet, per stay, plus a deposit of USD 35.00 per stay
Dogs welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per day.
Cots (infant beds) are available for USD 40.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, and USD 10 and USD 20 for children (approximately)
  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet deposit: USD 35.00 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between noon and 4:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from January to March
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown, an IHG Hotel Hotel
Hotel Indigo Los Angeles Downtown, an IHG Hotel Los Angeles

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 740 out of 1250 reviews
5 - Excellent 59%
Rating 4 - Good. 253 out of 1250 reviews
4 - Good 20%
Rating 3 - Okay. 126 out of 1250 reviews
3 - Okay 10%
Rating 2 - Poor. 69 out of 1250 reviews
2 - Poor 6%
Rating 1 - Terrible. 62 out of 1250 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Dec 2021

3/5 Okay

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
The hotel was nice and look new. However, I find a dirty sock under the TV, mold sheet for the last night, and no toothpaste or toothbrush. The phone was hard to use in the room and end up walking downstairs instead. People can actually go in and out the elevator up the room. The best part was the vallet parking. It was nice and simple. Also, the gym was great too.
Stayed 4 nights in Nov 2021

1/5 Terrible

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to get credit for this stay it was the worse experience ever...rude people at front desk...no food..i got sick from their food at the crappy restaurant..
Stayed 6 nights in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable stay.
Stayed 2 nights in Nov 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Extremely noisy and poorly maintained. Several broken lights with motion sensors that would randomly turn on in the middle of the night, noisy neighbours, and a noisy AC that would give you nightmares.
Stayed 3 nights in Nov 2021