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Westpoint Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Hyde Park

Photo gallery for Westpoint Hotel

Exterior
Lobby
Private kitchen
Iron/ironing board, free WiFi, bed sheets
Bar (on property)

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Heating
Flat-screen TV
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Flat-screen TV
Hairdryer
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
Flat-screen TV
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Hairdryer
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Double Room

Iron/ironing board, free WiFi, bed sheets

Double Room

Highlights

Heating
Flat-screen TV
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Iron/ironing board, free WiFi, bed sheets

Single Room

Highlights

Heating
Flat-screen TV
Hairdryer
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

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View from property

The Gilbert Hotel South Kensington, Sonder by Marriott Bonvoy

London City Centre
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Extra beds/cots
7.8 out of 10, Good, 146 reviews
The price is NZ$281
includes taxes & fees
27 July - 28 July
The Gilbert Hotel South Kensington, Sonder by Marriott Bonvoy
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About the area

Map
168 - 172 Sussex Gardens, London, England, W2 1TP

What's nearby

  • Hyde Park - 5 min walk - 0.4 km
  • Marble Arch - 13 min walk - 1.2 km
  • Oxford Street - 4 min drive - 2.0 km
  • Kensington High Street - 5 min drive - 2.4 km
  • Buckingham Palace - 6 min drive - 3.1 km

Getting around

  • London Paddington Station - 2 min walk
  • Paddington Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪Hilton London Paddington Dining & Drinks - ‬4 min walk
  • ‪Angus Steakhouse - ‬4 min walk
  • ‪The Bear (Craft Beer Co.) - ‬3 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk

About this property

Westpoint Hotel

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Westpoint Hotel has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • A front desk safe, luggage storage and a vending machine
  • A lift, tour/ticket information and a 24-hour front desk
  • A TV in reception, multilingual staff and smoke-free property
Room features
All 61 rooms offer amenities such as free WiFi.
More conveniences in all rooms include:
  • Showers and hairdryers
  • Heating, daily housekeeping and phones

Languages

English, French, Greek, Italian, Polish, Portuguese, Romanian, Spanish

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  • Parking available
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  • Housekeeping
7.0 out of 10, Good, 1,013 reviews
The price is NZ$143
includes taxes & fees
17 Aug - 18 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Hotel Westpoint
Westpoint Hotel
Westpoint Hotel London
Westpoint London
Westpoint Hotel London, England
Westpoint Hotel Hotel
Westpoint Hotel London
Westpoint Hotel Hotel London

Frequently asked questions

Is Westpoint Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Westpoint Hotel?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Westpoint Hotel?

Checkout is at 10:30 AM. Late checkout is available for a fee (subject to availability).

Where is Westpoint Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station is only a 2-minute walk and London Paddington Station is 2 minutes.

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Westpoint Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 116 out of 1004 reviews
Rating 8 - Good. 402 out of 1004 reviews
Rating 6 - Okay. 291 out of 1004 reviews
Rating 4 - Poor. 130 out of 1004 reviews
Rating 2 - Terrible. 65 out of 1004 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, amenities
Small but very clean room with comfortable bed. Fantastic location. Friendly and helpful reception staff.
Stayed 2 nights in May 2025

10/10 Excellent

Ila Mae

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing , clean , worth the money
Stayed 2 nights in Jun 2025

6/10 Okay

Vu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I enjoyed the hotels area which was very walkable to the tube and dining options. However, we got assigned to the room that was so hot and a bit suffocating tbh. I understand the Air con condition here in the uk but at least we should have some opened air windows which didnt work.
Stayed 1 night in Jun 2025

4/10 Poor

Gerry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wifi didn't work at all. Rooms were hot and fan didn't help. Needed to open window due to heat and constant noise from traffic affected our sleep. Construction in hallways was on-going except on weekend. Old locks on room doors did not provide security, sign inside room warned us to lock valuables inside suitcase as hotel would not be responsible for theft. Staff were kind and helpful. Bathroom shower was tiny, pillows were small and lumpy.
Stayed 3 nights in Jul 2025

6/10 Okay

Julyet

Liked: Staff & service
Disliked: Amenities
Checking in was confusing as I'd done an online check in the day before but when we got there I had to go through normal check-in Room had everything we needed but bathroom very tiny and for people who are carrying a bit of weight may struggle to manoeuvre around it. Bed was super comfy, so 10 out of 10 for that. Staff very friendly. In the morning then lift was out of service which wasn't great as we were on the 3rd floor and had to walk down several flights of stairs. Anyone with mobility problems would have struggled with this. We liked where the hotel was situated pretty building and lovely reception area. The TV in our twin room was opposite one of the beds so not ideal place for the other person trying to watch from the other bed. Great for a night away but for the price of the tiny twin room it seemed a lot of money so although we loved the area not sure we would stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Ivy

Disliked: Amenities
Great location close to major hub for underground. Noisey busy street but not a big deal if you don’t have to sleep with window open which we did due to the heat. One fan was supplied. Rooms were small. No flat surface to lay anything on. Kitchenette was a floating shelf 6” wide with an electric kettle and mugs. Bathroom was horrible. Stand up shower was small and 2x2 feet of floor space to function. But worst part was sink had 2 facets one for hot one for cold that were push activated. U had to hold down each to use before it ran out with just enough pressure to not make to too forceful as to splash outside the tiny sink. Cold started warm turned hot then cold. No surface in bathroom to lay items and barley room to turn around. A lot can be overlooked but this facet situation is ridiculous. Not even to be able to turn it on to brush your teeth is unreal. Holding facet with one hand and trying to wince with the other or washing one hand then the other Loved the location and hotel was fine but amenities were lacking. Definitely needs upgrading
Stayed 7 nights in Jun 2025

10/10 Excellent

Niccolò

Liked: Cleanliness, staff & service, amenities
Good value for the money! The location is truly fantastic: less than a 10-minute walk from Paddington Station (Tube, Elizabeth line, buses), making it super convenient to get anywhere. Despite being so central, the hotel's street is residential and very quiet, which is a big plus. The staff were exceptional, super kind and helpful. We'd requested an accessible room for my parents, who have mobility impairments. A maintenance worker proactively noticed our assigned room wasn't suitable and alerted reception. Staff immediately gave us another appropriate room, apologizing for the mistake. We truly appreciated their proactiveness! They also have a free luggage room, which was very handy, even if it's not supervised. As for the structure, it's a bit dated: corridors are narrow, the wooden floors under the carpet creaked quite a bit, rooms use manual keys (returned to reception when leaving), and the sinks were visibly old. However, the room was perfectly clean, and so were all other hotel areas we saw. One thing we noticed was the room was inexplicably very warm, even with the window open, it stayed significantly warmer than the mild outside temperature. There was no air conditioning, just a fan that helped very little. From the window, we heard a constant, audible noise, probably from the air circulation pipes. It was noticeable, but being constant, it eventually became a kind of white noise that didn't disturb our sleep at all. Ultimately, we were satisfied.
Stayed 3 nights in Jun 2025

8/10 Good

Victoria Katharina

Liked: Cleanliness, property conditions & facilities
Das Zimmer war sehr schön, allerdings extrem warm und ohne Klimaanlage, wodurch es im Zimmer fast nicht auszuhalten war. Zur Abkühlung wurde ein sehr staubiger Ventilator ins Zimmer gestellt… Das Personal war bis auf eine Mitarbeiterin freundlich und Check In/Out verliefen reibungslos. Die Lage des Hotels ist wirklich gut welches auch der größte Vorzug des Hotels ist.
Zimmeransicht von der Tür aus
Staubiger Ventilator
Ablage mit Ventilator und TV an der wand
Schmales jedoch sauberes Bad
Stayed 2 nights in Jul 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Ritva

Stayed 4 nights in Mar 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train, and in an interesting neighborhood.
Stayed 15 nights in Jun 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant corner of Paddington

Excellent location in a quiet enclave close to Paddington underground ( although we walked past it twice as it’s not that well signposted ! ). Friendly staff, clean and tidy rooms made this a very pleasurable stay. I would definitely come again.
Stayed 2 nights in Aug 2021

10/10 Excellent

Claudia Lupita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place great price

Booked last minute because missed last train..upgraded me to double..wild stat again
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophe

Couldn't travel due to Covid-19
Stayed 1 night in May 2020

8/10 Good

Ritva

Liked: Staff & service
Stayed 3 nights in Mar 2020

6/10 Okay

Rachel

Disliked: Room comfort

Noisy Rooms

Reception staff were not friendly but very blunt, the room was extremely noisy and we could hear the conversation in the room next door and in the corridor. The house keeping staff were talking loudly with each other and banging around when cleaning other rooms first thing in the morning
Stayed 2 nights in Mar 2020

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

L’hôtel est très propre,le personnel et très serviable. L’hôtel est vraiment très bien situé. Je conseille vivement.
Stayed 5 nights in Feb 2020

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Mina

Stayed 4 nights in Feb 2020

8/10 Good

L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar y ubicación. Un poco antiguo. Personal amable.
Stayed 8 nights in Feb 2020

6/10 Okay

Mirena

Liked: Staff & service
Wir waren in einem kleinen vieleckigen Zimmer im EG direkt hinter der Rezeption untergebracht. Das Gefühl war, als ob man die Besenkammer ins Hotelzimmer umgebaut hätte. Das Fenster blickte zu einem sehr kleinen Innenhof. ( 1m x 1m ) Der Schrank war sehr alt, der Sessel auch, dafür aber war das Bad neu und schön. Die Tür war nicht stabil. Das Frühstückbuffet war sehr arm und der Kaffee schmeckte nicht. Die Lage des Hotels ist aber perfekt, 4 Minuten entfernt von der U-Bahn. Für einen kurzen Aufenthalt ist das Zimmer in Ordnung.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel tres bien situé. ..à 30 minutes a pieds de Buckingham . Salle de bain un peu petite mais propre Chambre étroite mais suffisant pour dormir.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020