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Overview of Generator London

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  • Twin Room, Shared Bathroom

    3.8/5 guest room rating

    Room amenities

    • 9 sq m
    • Sleeps 2
    • 1 Single Bunk Bed
    More details
  • Private 3 bed room, Shared Bathroom

    3.8/5 guest room rating

    Room amenities

    • 9 sq m
    • Sleeps 3
    • 2 Single Bunk Beds OR 3 Single Beds
    More details
  • 8-bed Private Dormitory room shared bathroom facilities

    Room amenities

    • 17 sq m
    • Sleeps 1
    • 1 Single Bunk Bed
    More details
  • Superior King

    Room amenities

    • 9 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Shared Dormitory, Women only (10-12 Beds)

    Room amenities

    • 29 sq m
    • Sleeps 1
    • 1 Single Bunk Bed
    More details
  • Bed in 4 bed Dorm - Shared Bathroom

    3.7/5 guest room rating

    Room amenities

    • 9 sq m
    • Sleeps 1
    • 1 Single Bunk Bed
    More details
  • 1 Bed in a 8-Bed Dorm

    3.7/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 1
    • 1 Single Bunk Bed
    More details
  • Twin

    Room amenities

    • 9 sq m
    • Sleeps 2
    • 1 Single Bunk Bed OR 1 Single Bed
    More details
  • 8-bed Private Dormitory room ensuite

    Room amenities

    • 17 sq m
    • Sleeps 1
    • 1 Single Bunk Bed
    More details
  • Shared Dormitory (10-13 Bed Mixed) - shared bathroom facilities

    Room amenities

    • 29 sq m
    • Sleeps 1
    • 1 Single Bunk Bed
    More details
  • Private 4 bed Room - Shared Bathroom

    Room amenities

    • 9 sq m
    • Sleeps 4
    • 2 Single Bunk Beds
    More details
  • 1 Bed in a 6-Bed Dorm

    4/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 1
    • 1 Single Bunk Bed
    More details
  • Shared Dormitory, Women only (8-12 Beds) - shared bathroom facilities

    Room amenities

    • 17 sq m
    • Sleeps 1
    • 1 Single Bunk Bed
    More details
  • 6 Bed Private Room

    Room amenities

    • 17 sq m
    • Sleeps 6
    • 3 Single Bunk Beds
    More details
  • Shared Dormitory (10-13 Bed Mixed)

    3.7/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 1
    • 1 Single Bunk Bed
    More details
  • 6-bed Private Dormitory room ensuite

    Room amenities

    • 17 sq m
    • Sleeps 1
    • 1 Single Bunk Bed
    More details
3.6
Good
Rating 5 - Excellent. 198 out of 997 reviews
5 - Excellent 20%
Rating 4 - Good. 414 out of 997 reviews
4 - Good 42%
Rating 3 - Okay. 242 out of 997 reviews
3 - Okay 24%
Rating 2 - Poor. 83 out of 997 reviews
2 - Poor 8%
Rating 1 - Terrible. 60 out of 997 reviews
1 - Terrible 6%

3.6/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Stayed 1 night in Nov 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Disgraceful lack of moral standards
Booked and prepaid for 4 beds for two nights each for 4 homeless people in London during the COVID 19 Pandemic. They are polite and friendly people who are trying their best but needed help due to the bad weather. Left my name and number with instructions to call if there were any issues. Did not receive a call, therefore assumed everything was ok. I later learned from James, one of the homeless that they had all been refused check in because none of them had ID. The staff member did not attempt to call me, and they were not permitted to use the phone to contact me. Furthermore, I was not made aware about this via email, nor was I offered a refund. Generator turned them away, kept my money and did not say anything about it. ID on check in is an understandable policy, but for a reputable company like Generator, to completely refuse to help vulnerable people (when the rooms were already paid for), make no attempt to contact me or resolve the situation AND profit from their loss during a time of crisis that we have now in our country, is quite frankly, unacceptable. I hope generator can contact me to make it right and resolve this issue promptly, so that I do not have to take this further. Best wishes,
Stayed 2 nights in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
Superb location near Kings Cross / St Pancras station, walkable to all of downtown London, really nice staff that are a pleasure to deal with,
Stayed 1 night in Nov 2020

4/5 Good

Business traveller
Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

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