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Hilton London Metropole

4.0 star property
Hotel with 2 restaurants, near Hyde Park

Choose dates to view prices

Photo gallery for Hilton London Metropole

2 bars/lounges, cocktail bar
Lobby
Executive Suite, 1 King Bed | Living area
Meeting facility
Standard Twin Room
Hilton London Metropole in central London offers easy access to Hyde Park. Enjoy coffee at the hotel café or dine at two restaurants. Amenities include high-speed WiFi and dry cleaning. Multilingual staff are ready to assist throughout your stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is NZ$402
includes taxes & fees
7 Nov - 8 Nov

Room options

Available filters for rooms
Showing 51 of 51 rooms

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Quadruple Room, 2 Queen Beds

7.2 out of 10
Good
(76 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

7.2 out of 10
Good
(40 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

7.6 out of 10
Good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Superior Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Superior Room

  • Sleeps 2

View all photos for King Guest Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Guest Room

  • Sleeps 2

View all photos for Executive King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive King Room

  • Sleeps 2

View all photos for Queen Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Queen Room

  • Sleeps 2

View all photos for King Deluxe Room, High Floor

King Deluxe Room, High Floor

King Deluxe Room, High Floor

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Octagon)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite (Octagon)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite (Penthouse Suite)

Luxury Suite (Penthouse Suite)

Luxury Suite (Penthouse Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 146 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Two Double Bed Room With Sofabed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Two Double Bed Room With Sofabed

  • Sleeps 5

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Refurbished)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed (Refurbished)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room, 2 King Beds, Connecting Rooms

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, 2 King Beds, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

55-inch LED TV with satellite channels, TV

Family Room, Multiple Beds, Connecting Rooms

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 8
  • 4 Queen Beds

View all photos for Mobility Accessible Queen Room With Roll In Shower

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Mobility Accessible Queen Room With Roll In Shower

  • Sleeps 2

View all photos for Executive Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe Room, London View

King Deluxe Room, London View

King Deluxe Room, London View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room With London View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe King Room With London View

  • Sleeps 2

View all photos for Twin and King Connecting Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin and King Connecting Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Executive King Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive King Suite

  • Sleeps 3

View all photos for King One Bedroom Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King One Bedroom Suite

  • Sleeps 2

View all photos for King Guest Room With Parking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Guest Room With Parking

  • Sleeps 2

View all photos for Refurbished Executive King Room With Interior View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Refurbished Executive King Room With Interior View

  • Sleeps 2

View all photos for Superior Room With Two Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room With Two Double Beds

  • Sleeps 4

View all photos for Renovated Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Renovated Twin Room

  • Sleeps 2

View all photos for City View Renovated Deluxe King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

City View Renovated Deluxe King Room

  • Sleeps 2

View all photos for Penthouse Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Penthouse Suite

  • Sleeps 8

View all photos for 4 Queen Bed Family Connecting Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

4 Queen Bed Family Connecting Room

  • Sleeps 4

View all photos for Two Bedroom Family Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Two Bedroom Family Suite

  • Sleeps 6

View all photos for Connecting King And Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Connecting King And Twin Room

  • Sleeps 4

Superior Room With Two Queen Beds

  • Sleeps 4

Premium Room With Two Queen Beds

  • Sleeps 4

Interior View King Executive Room

  • Sleeps 2

Two King Beds Guestrooms Interconnecting

  • Sleeps 4

Spacious King Room

  • Sleeps 2

View all photos for King Bed Studio Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Bed Studio Suite

  • Sleeps 2

View all photos for Octagon Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Octagon Suite

  • Sleeps 4

View all photos for Standard Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room, 1 King Bed

8.2 out of 10
Very good
(32 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed, Club lounge access

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Double Room, 1 King Bed, Club lounge access

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 1,011 reviews
The price is NZ$387
includes taxes & fees
24 Oct - 25 Oct
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About the area

Map
225 Edgware Road, London, England, W2 1JU

What's nearby

  • Hyde Park - 11 min walk - 0.9 km
  • Buckingham Palace - 6 min drive - 2.8 km
  • The British Museum - 6 min drive - 3.0 km
  • Piccadilly Circus - 6 min drive - 3.0 km
  • Trafalgar Square - 7 min drive - 3.4 km

Getting around

  • Edgware Road (Circle Line) Underground Station - 2 min walk
  • London Paddington Station - 8 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪The Hijazi Corner - ‬3 min walk
  • ‪Fatoush - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪The Green Man - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Hilton London Metropole

Upscale hotel near Hyde Park
Located close to Madame Tussauds Wax Museum and Regent's Park, Hilton London Metropole provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. Enjoy a meal at the two on-site restaurants. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with 2 bars and a gym.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Concierge services, luggage storage and a front desk safe
  • A 24-hour front desk, tour/ticket information and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All 1100 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch LED TVs with satellite channels
  • Wardrobes/cupboards, fridges and electric kettles

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 24.50 for adults and GBP 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (44,110 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • 3 buildings
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35 per pet, per stay, plus a one-off cleaning fee of GBP 35
Service animals are welcome, and are exempt from fees
Up to 34 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 24.50 for adults and from GBP 12.00 for children
  • Self-parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per stay plus a one-off GBP 35 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Frequently asked questions

Is Hilton London Metropole pet-friendly?

Yes, this property allows pets with a maximum weight of up to 34 kg per pet. There's a fee of GBP 35 per pet, per stay. A cleaning fee of GBP 35 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hilton London Metropole?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Hilton London Metropole on 7 Nov 2025 start from NZ$401.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton London Metropole?

Self-parking is available for GBP 35 per day.

What time is check-in at Hilton London Metropole?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton London Metropole?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hilton London Metropole located?

Located in London City Centre, this hotel is within a 15-minute walk of Hyde Park and Madame Tussauds Wax Museum. Regent's Park and Buckingham Palace are also within 3 mi (5 km). Edgware Road (Circle Line) Underground Station is only a 2-minute walk and Edgware Road (Bakerloo) Underground Station is 2 minutes.

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Reviews

Hilton London Metropole Reviews

8.0

Very good

8.2

Cleanliness

8.0

Amenities

8.2

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 575 out of 1392 reviews
Rating 8 - Good. 435 out of 1392 reviews
Rating 6 - Okay. 212 out of 1392 reviews
Rating 4 - Poor. 99 out of 1392 reviews
Rating 2 - Terrible. 71 out of 1392 reviews

Reviews

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff clean...easy to get into the centre
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several lights in the room didn’t work, and the staff didn’t know which switches were supposed to control them. But otherwise the stay was great. The staff was very helpful, and the hotel is in an excellent location: there are several restaurant options nearby, multiple transit stops, and several parks are not too far away.
Stayed 5 nights in Oct 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and breakfast was great!
Stayed 2 nights in May 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel close to tube and walking distance to sights and shopping. Hotel room could do with updating but room was massive (family room)
Stayed 1 night in Sep 2025

6/10 Okay

Carmella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was curt and not very helpful. Area was a little sketchy
Stayed 3 nights in Oct 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. My room smelled a bit musty and could hear full conversations from hallway and room nextdoor
Stayed 3 nights in Sep 2025

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities
Location and breakfast
Stayed 5 nights in Jul 2025

8/10 Good

Joella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators are very slow, and a few of them didn't seem to be working properly. Other than that, the staff were helpful and the room was nice.
Stayed 5 nights in Sep 2025

10/10 Excellent

Nikita Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Underground was 3 mins walk to Edgware Stop, lots of places to get coffee and meals and there is a Mark & Spencer opposite!!! The Evelator on the West Wing was a bit tricky and they didnt re stock my room on our last 2 daus but upon request it was done promptly. I wpuld definitely rebook here.
Stayed 6 nights in Sep 2025

10/10 Excellent

Vishnu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely place, fantastic staff, great location
Stayed 1 night in May 2025

8/10 Good

Christine Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean. Staff members were great. A special shout out to David who was very helpful. I would have rated staff higher, had it not been for a couple of errors and mis-information. Maybe new staff and better training needed. However overall I was pleased with the hotel and location.
Stayed 7 nights in Sep 2025

6/10 Okay

Dina

Liked: Staff & service, amenities
We selected this hotel for our stay in London because of its location and previous positive experiences at Hilton hotels. The location was close to key metro/train stations which was extremely convenient. The room itself was okay-the bathroom was small and clearly needed some extra attention. There were hard water stains in the shower area and the plumbing made a screaching sound when adjusting the temp and pressure. The bed was comfy, butroom size was smaller than expected.
Stayed 2 nights in Sep 2025

8/10 Good

Samir

Building is old Staff are rude
Stayed 2 nights in Sep 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent amenities. Staff is very friendly and helpful!
Stayed 5 nights in Jun 2025

10/10 Excellent

Chris

Liked: Amenities
Fantastic hotel very conveniently placed, great service from everyone and a breakfast to remember
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean throughout and well laid out. Nice room, aircon was hard to get onto heat though.
Stayed 1 night in Aug 2025

8/10 Good

Albert

Liked: Staff & service, amenities
We were there for 6 days, the wheel time there's a smell in the corridor that never goes away.
Stayed 5 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are nice, quiet and clean
Stayed 2 nights in May 2025

10/10 Excellent

shakil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again!

Great location, friendly staff, comfy beds!
Stayed 3 nights in May 2025

6/10 Okay

Lynne

Maintenance work going in the room above our room till early evening and woke us at 8am in the morning. No mention when we checked in
Stayed 1 night in Sep 2025

6/10 Okay

Patty

Liked: Cleanliness, staff & service, amenities
Room was a good size My bath scrungy disappeared from the washroom And elevators were at time not functioning
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great customer service and continental breakfast
Stayed 4 nights in May 2025

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities
The Lobby furniture was old and worn and scratched. Very poor
Stayed 5 nights in Sep 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Paddington Station
Stayed 3 nights in Jun 2025

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