Hilton London Metropole

Photo gallery for Hilton London Metropole

Featured image
Fridge, coffee/tea maker, electric kettle
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
LCD TV, pay-per-view films, MP3 docking station
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Hilton London Metropole

Hilton London Metropole

4.0 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
225 Edgware Road, London, England, W2 1JU

Explore the area

  • Popular LocationOxford Street10 min walk
  • Popular LocationMarble Arch12 min walk
  • Popular LocationHyde Park13 min walk
  • AirportLondon (LHR-Heathrow)28 min drive

Choose dates to view prices

About this area

London

Hilton London Metropole is located in London City Centre, a neighbourhood in London, and is in the city centre and near the airport. Marble Arch and Royal Albert Hall are notable landmarks, and travellers looking to shop may want to visit Oxford Street and Harrods. Looking to enjoy an event or a game? See what's going on at The Oval or Stamford Bridge Stadium. Guests appreciate the hotel's convenience for public transportation: Edgware Road Underground Station is just steps away and Paddington Underground Station is 7 minutes on foot.

What's nearby

  • Oxford Street - 10 min walk
  • Marble Arch - 12 min walk
  • Hyde Park - 13 min walk
  • Madame Tussauds Wax Museum - 13 min walk
  • Baker Street - 13 min walk

Getting around

  • Edgware Road Underground Station - 2 min walk
  • London Paddington Station - 7 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • EDG Bar & Lounge — 1 min walk
  • Whisky Lounge — 1 min walk
  • Fantasia Palace - 3 min walk
  • Micky's Fish Bar & Kebab - 3 min walk
  • The Chapel - 3 min walk

About this property

Hilton London Metropole

4-star London hotel in London City Centre, near Oxford Street
Along with 4 restaurants, this smoke-free hotel has 4 bars/lounges and a health club. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/café are on-site. All 1059 soundproofed rooms feature WiFi and MP3 docks. Guests can appreciate conveniences such as fridges and coffee makers, and other amenities include wired Internet and 24-hour room service.
Hilton London Metropole offers 1059 forms of accommodation with MP3 docking stations and laptop-compatible safes. 32-inch LCD televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 12.50 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference centre (44116 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • MP3 dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35 per pet, per stay, plus a one-off cleaning fee of GBP 35
Up to 75 lbs/34 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 12.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 35 per pet, per stay plus a one-off GBP 35 cleaning fee
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 297 out of 1112 reviews
5 - Excellent 27%
Rating 4 - Good. 427 out of 1112 reviews
4 - Good 38%
Rating 3 - Okay. 196 out of 1112 reviews
3 - Okay 18%
Rating 2 - Poor. 107 out of 1112 reviews
2 - Poor 10%
Rating 1 - Terrible. 85 out of 1112 reviews
1 - Terrible 8%

3.8/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good size rooms, food wasn’t great! However service of everyone was phenomenal! Would highly recommend!
Stayed 1 night in Jan 2022

2/5 Poor

Liked: Cleanliness, staff & service
The hotel was lovely and clean and staff very nice but….we had booked a family room for myself my husband and our two children well in advance (at least 3 months prior) when we went to check in we were told there was no family rooms left and were given two standard rooms. This was a kill joy! It ruined our weekend in London, if a family room has been reserved then it should be kept for those who reserve it! I wasn’t offered a discount or anything! Very very disappointed
Stayed 3 nights in Dec 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Great location and not in the conjestion charge zone. Shower head riser was broke and held on with tape.
Stayed 2 nights in Dec 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Worst nights sleep in months. All you could hear was the constant traffic, horns and sirens all night.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queued for approx 20 minutes to check in but otherwise couldn’t fault the hotel, an excellent stay
Stayed 1 night in Dec 2021