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Hilton London Metropole

Hotel Class
4 out of 5

Information

Reviews

3.9 / 5Good
8,054 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Marble Arch
    13 min walk
  • Popular Location
    Hyde Park
    13 min walk
  • Restaurant
    Angelus
    12 min walk
  • Restaurant
    La Porte des Indes
    13 min walk
  • Airport
    London (LHR-Heathrow)
    35 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 Queen Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Executive Twin Room, Business Lounge Access

    Room Amenities

    • Sleeps 2
    More details
  • Executive Room, 1 King Bed, Business Lounge Access

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • Family Room

    Room Amenities

    • Sleeps 5
    More details
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Studio Suite

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed (Octagon)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Presidential Suite, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Family Room, 1 King Bed (Superior Plus)

    Room Amenities

    • City view
    • Sleeps 8
    More details
  • Family Room

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Twin Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Family Room, 1 Queen Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

London

In the city centre, Hilton London Metropole is in London's London City Centre neighbourhood, an area with good airport proximity and shopping. Madame Tussaud's Wax Museum and Kensington Palace are cultural highlights, and some of the area's popular attractions include BT Tower and ZSL London Zoo. Check out an event or a game at Lord's Cricket Ground, and consider making time for Coca-Cola London Eye, a top attraction not to be missed. Our guests love the hotel's convenience for public transport: Edgware Road Underground Station is just steps away and Paddington Underground Station is 7 minutes by foot.

What's nearby

  • Popular Location
    Marble Arch - 13 min walk
  • Popular Location
    Hyde Park - 13 min walk
  • Popular Location
    Piccadilly Circus - 5 min drive
  • Popular Location
    Natural History Museum - 7 min drive
  • Popular Location
    Kensington Palace - 11 min drive

Getting around

  • Edgware Road Underground Station - 1 min walk
  • London Paddington Station - 7 min walk
  • London (LHR-Heathrow) - 37 min drive

Restaurants

  • EDG Bar & Lounge — 1 min walk
  • Whisky Lounge — 1 min walk
  • Angelus — 12 min walk
  • La Porte des Indes — 13 min walk
  • Locanda Locatelli — 14 min walk

About this property

Hilton London Metropole

4-star London hotel in London City Centre, near Oxford Street
Along with 4 restaurants, this smoke-free hotel has an indoor pool and 4 bars/lounges. WiFi in public areas is free. Additionally, a health club, a coffee shop/café and a sauna are on-site. All 1059 soundproofed rooms feature WiFi and MP3 docks. Guests can appreciate conveniences such as fridges and coffee makers, and other amenities include wired Internet and 24-hour room service.
Hilton London Metropole offers 1059 forms of air-conditioned accommodation with MP3 docking stations and laptop-compatible safes. 32-inch LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and a hairdryer.
This London hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35 per day.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of GBP 35 per pet, per night, plus a one-off cleaning fee of GBP 35.
  • Up to 75 lb/34 kg
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 17.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Self-parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per night plus a one-off GBP 35 cleaning fee
  • Rollaway bed fee: GBP 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Hilton London Metropole Hotel
  • Hilton Metropole Hotel
  • Hilton London Metropole
  • Hilton Metropole
  • Hilton London Metropole England
  • Hilton Metropole London
  • Hilton London Metropole Hotel London
  • London Hilton

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 35 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 17.95 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (44116 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • MP3 dock
  • pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Nearby activities

Where to eat

  • EDG Bar & Lounge – Cocktail bar offering international cuisine. Open daily.
  • Whisky Lounge – Bar. Open daily.
  • Sports Bar – Sports bar. Open daily.
  • Fiamma – Restaurant offering Mediterranean cuisine.
  • Herb N' Kitchen – Coffee shop. Open daily.
5 - Excellent
2,368
4 - Good
3,486
3 - Okay
1,336
2 - Mediocre
572
1 - Poor
292
4.1
Cleanliness
4.1
Service and Staff
3.5
Amenities
3.8
Property condition

3/5

  • Disliked: Property conditions & facilities

Stayed 4 nights in Nov. 2019

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

The room is old , old Bathroom and was not working well , curtain in the bathtub , old furniture , fitted carpet and smell of duster

Stayed 2 nights in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just outside the congestion charge, ulez and close to the underground

Stayed 2 nights in Oct. 2019

2/5

  • Disliked: Staff & service

Great location. Have been charged twice for room and restaurant bills. Have had little or no help from the staff at the Hilton metropole. Would not stay again

Stayed 1 night in Oct. 2019

2/5

    There were many issues with the room: no heat, lumpy mattress, inadequate drainage in bathroom sink, broken curtain rod, stained carpet, stained and dented lamps, tv not working properly and room not soundproof. The breakfast was nothing special either for almost £18.

    Stayed 3 nights in Oct. 2019

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