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View from Room

Guest reviews

3.6/5 Good
1,758 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationOxford Street10 min walk
Popular LocationMarble Arch13 min walk
Popular LocationHyde Park13 min walk
AirportLondon (LHR-Heathrow)39 min drive

Choose dates to view prices

  • Twin Room

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsTwin Room
  • Room, 1 King Bed

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed
  • Executive Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, 1 Queen Bed

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 1 Queen Bed
  • Deluxe Twin Room

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Twin Room
  • Deluxe Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Executive Twin Room, Business Lounge Access

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsExecutive Twin Room, Business Lounge Access
  • Superior Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed
  • Superior Room, 2 Queen Beds

    4.3/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsSuperior Room, 2 Queen Beds
  • Suite, 1 King Bed

    Room amenities

    • 48 sq m
    • Sleeps 2
    More detailsSuite, 1 King Bed
  • Family Room

    4.2/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 5
    More detailsFamily Room
  • Family Room

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsFamily Room
  • Suite, 1 King Bed (Octagon)

    Room amenities

    • 67 sq m
    • City view
    • Sleeps 2
    More detailsSuite, 1 King Bed (Octagon)
  • Studio Suite

    Room amenities

    • 55 sq m
    • Sleeps 2
    More detailsStudio Suite
  • Family Room, 1 Queen Bed

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    More detailsFamily Room, 1 Queen Bed
  • Presidential Suite, Business Lounge Access

    Room amenities

    • 90 sq m
    • City view
    • Sleeps 2
    More detailsPresidential Suite, Business Lounge Access
  • Family Room, 1 King Bed (Superior Plus)

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 8
    More detailsFamily Room, 1 King Bed (Superior Plus)
  • Room, 1 Queen Bed

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsRoom, 1 Queen Bed

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

London

Located in London's London City Centre neighbourhood, Hilton London Metropole is in the city centre and near the airport. Marble Arch and Oxford Circus are notable landmarks, and travellers looking to shop may want to visit Queensway and Oxford Street. Looking to enjoy an event or a game? See what's going on at Emirates Stadium or Stamford Bridge Stadium. Our guests appreciate the hotel's convenience for public transport: Edgware Road Underground Station is just steps away and Paddington Underground Station is 7 minutes by foot.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Oxford Street - 10 min walk
  • Marble Arch - 13 min walk
  • Hyde Park - 13 min walk
  • Royal Albert Hall - 12 min drive
  • Kensington Palace - 24 min drive

Getting around

  • Edgware Road Underground Station - 1 min walk
  • London Paddington Station - 7 min walk
  • London (LHR-Heathrow) - 39 min drive

Restaurants

  • EDG Bar & Lounge — 1 min walk
  • Whisky Lounge — 1 min walk
  • Patisserie Valerie - 1 min walk
  • Costa - 1 min walk
  • Pret A Manger - 1 min walk

About this property

Hilton London Metropole

4-star London hotel in London City Centre, near Oxford Street
Along with 4 restaurants, this smoke-free hotel has 4 bars/lounges and a health club. WiFi in public areas is free. Additionally, a coffee shop/café, a sauna and a conference centre are on-site. All 1059 soundproofed rooms feature WiFi and MP3 docks. Guests can appreciate conveniences such as fridges and coffee makers, and other amenities include wired Internet and 24-hour room service.
Hilton London Metropole offers 1059 forms of accommodation with MP3 docking stations and laptop-compatible safes. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides wired and wireless Internet access for a surcharge. 32-inch LCD televisions come with pay-per-view films. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Contactless check-out
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 35 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 17.95 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • Health club
  • Sauna
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (44116 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LCD TV
  • MP3 dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and anytime
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35 per pet, per night, plus a one-off cleaning fee of GBP 35
Up to 75 lb/34 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35 per day.
Free cots (infant beds)

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 17.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Self-parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per night plus a one-off GBP 35 cleaning fee
  • Rollaway bed fee: GBP 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Social distancing measures are in place.
  • Contactless check-out is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hilton London Metropole Hotel
Hilton Metropole Hotel
Hilton London Metropole
Hilton Metropole
Hilton London Metropole England
Hilton Metropole London
Hilton London Metropole Hotel London
London Hilton

Frequently asked questions

Can I cancel my reservation for free at Hilton London Metropole and receive a full refund?
Yes, Hilton London Metropole offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton London Metropole cancellation policy on our site for more details about any exclusions or requirements.
Is Hilton London Metropole pet-friendly?
Yes, this property allows pets with a maximum weight of up to 34 kg per pet. There's a fee of GBP 35 per pet, per night. A cleaning fee of GBP 35 also applies.
How much is parking at Hilton London Metropole?
Self-parking is available for GBP 35 per day.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at Hilton London Metropole?
Checkout is at noon.
Where is this property located?
Located in London City Centre, this hotel is within a 15-minute walk of Oxford Street, Marble Arch and Hyde Park. Madame Tussaud's Wax Museum and Kensington Gardens are also within 15 minutes. Edgware Road Underground Station is only a 2-minute walk and Paddington Underground Station is 7 minutes.

Guest reviews

Overall score and ratings for Hilton London Metropole

3.6
5 - Excellent
409
4 - Good
699
3 - Okay
350
2 - Mediocre
170
1 - Poor
130
3.7
Cleanliness
3.9
Service and Staff
3.6
Amenities
3.4
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poo comm’s

Poor service. Didn’t even respond to requests for a date change. Even if the response was a no, it would have been nice to have one.

Stayed 1 night in Mar 2020

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Room dated, power cuts , corridors dirty , dirty socks in lift Not a nice hotel at all

Stayed 11 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location near tube. Breakfast eas great. Water pressure was great unlike many other hotels

Stayed 4 nights in Mar 2020

3/5

  • Liked: Cleanliness, room comfort
  • Disliked: Property conditions & facilities
Weekend escape

The hotel is under going a major refurb which we weren’t told when we booked we had to struggle quite some way to the carpark. The bar wasn’t very well stocked. The room was cleaned but they didn’t leave any cups or glasses had to call reception to get some sent up such a shame it could have been lovely

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020