expedia

Photo gallery

Featured image
Flat-screen TV
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Flat-screen TV

Guest reviews

3.9 out of 5 Good
1,581 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationWestminster Abbey12 min walk
Popular LocationBig Ben15 min walk
Popular LocationLondon Eye19 min walk
AirportLondon (LHR-Heathrow)44 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed

    4.3/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed

    4.1/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 Queen Bed
  • Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed
  • Room, 2 Single Beds

    4.3/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsRoom, 2 Single Beds
  • Suite, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    More detailsSuite, 1 King Bed
  • Room, 1 Queen Bed, Accessible

    3.7/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Accessible
  • Suite, 1 King Bed (Master, Lounge Access)

    Room amenities

    • 60 sq m
    • Sleeps 4
    More detailsSuite, 1 King Bed (Master, Lounge Access)
  • Deluxe Queen Family Room

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsDeluxe Queen Family Room
  • Deluxe Room, 1 King Bed

    3.7/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Premium Room, 1 Queen Bed, Corner

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsPremium Room, 1 Queen Bed, Corner
  • Premium Room, 1 Queen Bed

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsPremium Room, 1 Queen Bed

About this area

London

Located in London's London City Centre neighbourhood, DoubleTree by Hilton Hotel London - Westminster is in the city centre and on the riverwalk. Tate Britain and Westminster Abbey are cultural highlights, and some of the area's notable landmarks include Houses of Parliament and Big Ben. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Our guests appreciate the hotel's central and quiet location.
Visit our London travel guide
View map
Popular Location

What's nearby

  • Westminster Abbey - 12 min walk
  • Big Ben - 15 min walk
  • London Eye - 19 min walk
  • Trafalgar Square - 10 min drive
  • Buckingham Palace - 11 min drive

Getting around

  • Pimlico Underground Station - 10 min walk
  • Vauxhall Station - 14 min walk
  • AirportLondon (LHR-Heathrow) - 44 min drive

Restaurants

  • Art St Kitchen — 1 min walk
  • Millbank Lounge — 1 min walk
  • Sapori - 3 min walk
  • Osteria Dell'Angolo - 5 min walk
  • Regency Cafe - 6 min walk

About this property

DoubleTree by Hilton Hotel London - Westminster

Rivewalk London hotel in London City Centre, walk to Houses of Parliament
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 464 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as fridges and coffee makers. Guests will also find room service (during limited hours), free newspapers and free bottled water.
DoubleTree by Hilton Hotel London - Westminster offers 464 forms of accommodation with laptop-compatible safes and free newspapers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 21.50 per person
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Polish
  • Spanish
  • Turkish

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 3 PM and 6:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed until further notice.
The following facilities or services will be unavailable from August 27 2020 to September 27 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 21.50 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a smoke detector and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

DoubleTree Hilton Hotel London Westminster
DoubleTree Hilton Hotel Westminster
DoubleTree Hilton London Westminster
DoubleTree Hilton Westminster
DoubleTree by Hilton Hotel London - Westminster Hotel
DoubleTree by Hilton Hotel London - Westminster London
DoubleTree by Hilton Hotel London - Westminster Hotel London

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Hotel London - Westminster and receive a full refund?
Yes, DoubleTree by Hilton Hotel London - Westminster offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel London - Westminster cancellation policy on our site for more details about any exclusions or requirements.
Is DoubleTree by Hilton Hotel London - Westminster pet-friendly?
No, only service animals are welcome at the property.
How much is parking at DoubleTree by Hilton Hotel London - Westminster?
DoubleTree by Hilton Hotel London - Westminster doesn't offer parking.
What time is check-in at DoubleTree by Hilton Hotel London - Westminster?
Check-in is from 3 PM to 6:00 AM.
What time is check-out at DoubleTree by Hilton Hotel London - Westminster?
Checkout is at noon.
Where is DoubleTree by Hilton Hotel London - Westminster located?
Located in London City Centre, this hotel is within a 10-minute walk of Tate Britain and Houses of Parliament. Westminster Abbey and Big Ben are also within 15 minutes. Pimlico Underground Station is 10 minutes by foot and Westminster Underground Station is 13 minutes.
3.9
Good
1,581 reviews
5 - Excellent
559
4 - Good
599
3 - Okay
255
2 - Poor
119
1 - Terrible
49

4.2/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Why was this information withheld?
At no point, at the time of booking, prior to arrival or at reception, on arrival, was I told the upper floors were being refurbished. We could not hear ourselves think in the room as drilling was directly above us. Only on complaint were we moved. I would not have booked the hotel at all had I known about the building work. The bed was so hard we did not sleep either. This was part of a birthday treat in London for someone who always treats me well. How embarrassing!!!
Stayed 1 night in Mar 2020

1/5 Terrible

Stayed 2 nights in Mar 2020

1/5 Terrible

Stayed 1 night in Mar 2020

2/5 Poor

Sad face IconDisliked: Property conditions & facilities, room comfort
Don't stay here
This Double Tree is the most run down Double Tree I have ever stayed in. I can't believe Hilton allows this place to use their name. All the carpets are stained, torn and worn out. The mattresses in the rooms look like a truck ran over them, sunken and deformed. We switched rooms because of it, and several were just as bad. The sink drain didn't drain well, the shower faucet was twisted and only allowed semi warm water, the shower leaked onto the floor. The WIFI was a disaster, you would get kicked off and have to log back in several times a day. The food in the Lounge made my wife sick. The room keys had to be keyed twice in seven days. This hotel is suppose to be 4 star, but I've stayed in plenty of 2 star hotels that blow this one away. For what they charge, go else where.
Stayed 5 nights in Mar 2020

1/5 Terrible

Travelled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Property conditions & facilities
The hotel were kind enough to give us a free up grade, but unfortunately that put us near to the building work that was going on at the hotel. We arrived at 16.00 hrs and the building noise forced us to go out. No bottled water was supplied in the room. There was an alarm clock left in the room, which went off at 06:00 hrs !!! To cap it all off the very loud drilling started again at 08:00 hrs!!
Stayed 1 night in Mar 2020