"The Webster just opened in Oct 2026, so my stay was within the first month of opening. As expected, the bed was brand new and super comfortable, the room and en suite were newly installed and clean. The staff tried to be very friendly but in my opinion, they were too artificially friendly and have missed the mark. For example, upon check in, a member of staff insisted on showing me to my room’s floor. The elevator was small and trying to maintain small talk after a busy day at work was no fun...
"The Webster just opened in Oct 2026, so my stay was within the first month of opening. As expected, the bed was brand new and super comfortable, the room and en suite were newly installed and clean. The staff tried to be very friendly but in my opinion, they were too artificially friendly and have missed the mark. For example, upon check in, a member of staff insisted on showing me to my room’s floor. The elevator was small and trying to maintain small talk after a busy day at work was no fun...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lovely personalised welcome and simple check-in. Offered water on arrival. Only stayed one night, but will start longer next time. Great location for British museum and tube
Lovely personalised welcome and simple check-in. Offered water on arrival. Only stayed one night, but will start longer next time. Great location for British museum and tube
The moment we booked until we left..the customer service was superior to any where else we have been..the suites were beautiful and clean. Our first stay in London was made even better thanks to your Hotel..Thank you
The moment we booked until we left..the customer service was superior to any where else we have been..the suites were beautiful and clean. Our first stay in London was made even better thanks to your Hotel..Thank you
The staff were exceptional, incredibly helpful and accommodating. The food and drinks at Pippin was great and great service. The room was cleaned every day before I returned and I had a great view.
The staff were exceptional, incredibly helpful and accommodating. The food and drinks at Pippin was great and great service. The room was cleaned every day before I returned and I had a great view.
Terri Courtney Marianna
Reviewed November 5, 2026Reviewed November 5, 2026
The staff were excellent. Couldn’t do enough for you at reception and concierge. The Calvary Bar was very nice. The only issue was there was no bar fridge in the room.
The staff were excellent. Couldn’t do enough for you at reception and concierge. The Calvary Bar was very nice. The only issue was there was no bar fridge in the room.
Rae
Reviewed October 28, 2026Reviewed October 28, 2026