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Best Western Greater London Hotel

3.0 star property
Hotel in Ilford with 24-hour business centre and 24-hour front desk

Choose dates to view prices

Best Western Greater London Hotel provides amenities, such as a coffee shop/cafe and a 24-hour business centre. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Business services
The current price is NZ$138
includes taxes & fees
13 Nov - 14 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Combined shower/bathtub, free toiletries, towels

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Blackout curtains
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
Desk
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Combined shower/bathtub, free toiletries, towels

Standard Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(11 reviews)

Highlights

Heating
Blackout curtains
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
Desk
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Combined shower/bathtub, free toiletries, towels

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Blackout curtains
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • 13 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Blackout curtains
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Blackout curtains
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
Desk
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Balcony

Highlights

Heating
Blackout curtains
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Highlights

Heating
Blackout curtains
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • City view
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Family Room

  • Sleeps 4

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

View all photos for Standard Room, 2 Single Beds, Non Smoking

Bathroom

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

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The price is NZ$313
includes taxes & fees
16 Nov - 17 Nov
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About the area

Map
60 Cranbrook Road, Ilford, England, IG1 4NH

What's nearby

  • Queen Elizabeth Olympic Park - 11 min drive - 9.6 km
  • ExCeL Exhibition Centre - 13 min drive - 9.6 km
  • Westfield Stratford City - 15 min drive - 11.6 km
  • London Stadium - 16 min drive - 12.2 km
  • O2 Arena - 18 min drive - 12.5 km

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 3 min walk
  • London (LCY-London City) - 19 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬1 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪The Urban Chocolatier - ‬1 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk
  • ‪Jono's - ‬2 min walk

About this property

Best Western Greater London Hotel

Hotel near ExCeL Exhibition Centre
Best Western Greater London Hotel provides amenities, such as a coffee shop/cafe and a 24-hour business centre. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Breakfast (surcharge), express check-out and a lift
  • Smoke-free property, a 24-hour front desk and a banquet hall
  • Meeting rooms, luggage storage and a TV in reception
Room features
All guest rooms at Best Western Greater London Hotel offer amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Electric kettles, heating and housekeeping

Similar properties

Exterior

Best Western London Ilford Hotel

  • Free WiFi
  • Breakfast available
  • Business services
  • Room service
7.2 out of 10, Good, 968 reviews
The price is NZ$145
includes taxes & fees
9 Nov - 10 Nov
Best Western London Ilford Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 for adults and GBP 7 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (431 square foot of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay
  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately GBP 7 for adults and from GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford

Frequently asked questions

Is Best Western Greater London Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Greater London Hotel?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Greater London Hotel on 13 Nov 2025 start from NZ$138.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Greater London Hotel?

Best Western Greater London Hotel doesn't offer parking.

What time is check-in at Best Western Greater London Hotel?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Greater London Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Greater London Hotel located?

Located in Valentines, this hotel is within 6 miles (10 km) of Thames River, ExCeL Exhibition Centre and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 miles (10 km). Ilford Station is only a 3-minute walk and Gants Hill Underground Station is 25 minutes.

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Reviews

Best Western Greater London Hotel Reviews

7.0

Good

7.8

Cleanliness

7.0

Location

8.0

Staff & service

7.2

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 69 out of 311 reviews
Rating 8 - Good. 112 out of 311 reviews
Rating 6 - Okay. 61 out of 311 reviews
Rating 4 - Poor. 32 out of 311 reviews
Rating 2 - Terrible. 37 out of 311 reviews

Reviews

6/10 Okay

Ibrahim

Disliked: Cleanliness, amenities, property conditions & facilities
Just okay room
Stayed 2 nights in Aug 2025

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation, but very noisy. Understandably in the city and expected. Staff was really nice
We traveled to London to see John Summit
Stayed 2 nights in Sep 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and accommodating. Rooms provided to us were clean and in very good condition. I particularly appreciated the shower cubicle; easy to use with good water pressure. The coffee shop was a pleasant surprise; good coffee and service; comforting ambiance of the layout, a quiet place to relax with family. I thoroughly recommend this Hotel.
Stayed 7 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Looked to have been recently refurbished. Good breakfast. Pleasant room.
Stayed 3 nights in Jul 2025

8/10 Good

Steve

Exactly what I we booked and very good value for money 💰
Stayed 2 nights in May 2025

6/10 Okay

Tabitha

Liked: Cleanliness
Disliked: Amenities
Staff was friendly, room was clean, very lacking in amenities. No lamps other than the bright over head lights. No temperature control other than turning radiator on or off and a couple of adjustments. Two Tiny towels, only two pillows for two people and they did give us more when asked but were kinda grumpy about it. No shampoo or conditioner. Shower gel was very watered down and the pump stopped working
Stayed 3 nights in Oct 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great stay, staff friendly and helpful, made me feel welcome. No fault with the room, extremely clean, bed comfortable and toilet/shower spotless. Highly recommend
Stayed 1 night in Jun 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your bank is not from the UK. Pay in advance before you come or bring cash to pay for your stay. NonUK bank cards not accepted. That said, the stay was great. Best breakfast provided that I ever had. Staff was very apologetic about the corporate decision on cards and was extremely helpful in all other matters.
Stayed 4 nights in Aug 2025

8/10 Good

angela

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was delicious and all the staff was friendly and kind. The location has shopping , grocery and lots of great food. The only downside was my room was so hot if felt like a furnace. They do not have air conditioning and very rough for July summer.
Stayed 2 nights in Jul 2025

8/10 Good

A R

Liked: Cleanliness, staff & service, property conditions & facilities

Great little hotel with good transport links.

Room was to a great strandard, very clean and had everything we needed for our stay. Very fast access to the rail network and a wetherspoons just one minute down the road. Staff were very freindly and made sure we had everything we needed. Only small negative was the bed was very very firm so i slept poorly. If i had stayed more than just the night i would have asked about this but as we were only here for the one night it didn't really mattet and definitely didnt affect my overall experience here Overall for the price and how close it is to the rail station i would stay there again, but perhaps ask for a duvet to lay on our matress next time which im sure the very attentive staff would have been more than happy to help us with.
Stayed 1 night in Aug 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactory

Staff and service was very good and friendly and prompt check in. It was a hot day and night and the fan in the room was essential in the absence of air-con. Breakfast was terrible so don't bother with that. Otherwise it was a good stay and convenient for the Elizabeth Line.
Stayed 1 night in Jun 2025

8/10 Good

Rasmus

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in May 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located a very short walk from Ilford station which affords a quick and easy access to Central London on Elizabeth Line. Plenty of shops, cafes and restaurant around plus the hotel has one in the foyer Lovely, attentive staff. Nothing is too much to ask. Had my breakfast freshly cooked to order which was a nice touch. perfect. Will definitely return.
Stayed 1 night in Jun 2025

2/10 Terrible

Radi

Rude staff, arrogant , not willing to help in any way, won’t recommend
Stayed 1 night in Jun 2025

8/10 Good

Mez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a pleasant stay
Stayed 1 night in Sep 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great location for local shops and train station
Stayed 2 nights in Sep 2022

4/10 Poor

A

Disliked: Cleanliness, amenities, property conditions & facilities
My booking made via Expedia was cancelled and I was not notified, but the manager on duty was helpful. However I had to pay a £100 deposit which was not part of my original booking. Lets just say do not expect much from the hotel a lot work needs to be done and the cleanliness is extremely poor, lots of dead bugs in the corners and the room carpet was disgusting.
Stayed 1 night in May 2025

6/10 Okay

Talat

Liked: Cleanliness, property conditions & facilities
On arrival i was told there was no parking for my car. When challenged, parking was found at a different location. When i arrived at the hotel to check in i was told to pay £100 deposit, which i was not aware of. At 1:30am the fire alarm went off and again at 7:30am, the fire alarm went off again. This disturbed me and my childrens sleep.
Stayed 2 nights in May 2025

6/10 Okay

Lewis

Was double charged
Stayed 1 night in Apr 2025

6/10 Okay

Luke

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The first room we were given was insanely small, dated & hot and only had fan that went to medium speed alongside a tiny window for ventilation. So we went to reception asking for our money back as we were not comfortable staying at the hotel. However the employee Icrah (apologies if spelt incorrectly or not correct name I can’t remember fully) was most helpful when went downstairs to query about a refund. She showed us 5 other alternative rooms until we were satisfied it was suitable for us & even gave us extra fans and brought up the new keycard to the room for us. For the price it does the job & is extremely however I would only recommend if all you plan to do is sleep there and not spend free time there as it is not the most comforting place to be.
Stayed 2 nights in Jun 2025

8/10 Good

Amaechi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anonymous

Great place but no good WiFi Clean and quiet. Facilities up to date. Good customer service Rooms are in good condition. Relaxing.
Stayed 1 night in Sep 2022

8/10 Good

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities
This is a character-limited review. My family recently stayed in room 204 at the Best Western Greater London, from July 7-11. You could miss it, as it blends in so easily with its neighbourhood. Its frontage is combined with neighbouring shops. Having mostly traveled in Canada and the US, the room was small compared to our "usual" (but fully as-described). We managed with the available space. No matter the time of day, the friendly staff was ready to help with needs like keeping items cool or frozen for us (the rooms don't have mini fridge/freezers). One of the team (a manager?), Gonzalo, even personally came to handle a couple of small problems with the Wi-Fi and an unexpected odour from the toilet. They also stored our bags on our last day, so we could tour unencumbered. A small issue notable in the room is that quite a few plastic screw covers have been broken, but not replaced. I hope they'll fix that soon. It's mostly an aesthetic issue, but clean, smooth surfaces tend to look nicer than broken caps, covers, etc. More inconvenient is the lack of sufficient shelf space in the washroom. I kept my toiletries bag on the window ledge, but was constantly worried it would fall out of the downward-facing window. This was also the first time I had ever experienced a hotel without air conditioning. Once again, we knew this when we booked. Overall, BW Greater London was nothing MORE, nor less than I would expect from the Best Western nameplate. I can easily recommend it.
Stayed 4 nights in Jul 2025

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Best Western should accept a computer payment

I paid £43 for two nights through Hotels.com only to be told two hours after check in, that a mistake had been made, and I should pay £30 more. I also had to deposit a £20 refundable payment. The counter staff told me that I should claim the money back from Hotels.com. On the morning of check out, the female counter staff did not seem to be the slightest bothered by my request of the twenty pound refund. Very poor service.
Stayed 2 nights in Aug 2019

8/10 Good

Muriel

Liked: Cleanliness, amenities, property conditions & facilities
Kleine kamer, volstaat voor een stedentrip met enkel slapen. Wel schoon, met eigen badkamer en wc. Let op, Engelse stekker meenemen. Konden er gelukkig 1 lenen bij de receptie. Aardige mensen. Ontbijt niet heel bijzonder. Had beter en meer variatie verwacht.
Stayed 2 nights in Oct 2025