Apartments in London Castle Bar Park Station

"Great"

"What to say - on the plus side the staff were so professional, kind and helpful. The hotel was kind enough to store our large bags for 2 weeks while we were traveling - very courteous. The beds were clean and comfortable and the bathroom and its amenities were clean. The negatives - the hotel is very dated with threadbare, stained carpets and a very unpleasant odor in the lobby, hallways. Uber to and from the airport were expensive. I would not stay again and choose a more modern property attached to the terminal. This hotel was too dated and inconvenient for the cost savings. "

"Great bedroom and comfy bed. Perfect stay before a long haul flight "

"Be very careful at this location when using the WiFi. Someone got my information and log on my bank account and changed the phone number and address. I was lucky that the bank froze the account."

"I thought the breakfast supposed to come with it when we returned back because it was included the first time when we checked in the first time, but I was told it was not. I both booked under Expedia. "

"Make sure you check the size of the rooms before you book. A standard room here runs you under 200 sq. Ft. The bed barely fits, and you have no room to place your baggage or move around. I booked a king standard room which was small. The first night was manageable, but the morning after we kept getting a smoke smell, as if someone had been smoking in/around the room. We asked to be moved by phone, but no one came. I had to go personally to guest services to ask for a new room. They did provide a new room. However, the room they provided was a complete downgrade to an even smaller room with a queen size bed. Total rip off. In addition to that the new room had a mini fridge that did not work. I asked them to come change out the mini fridge a couple of times and they never did that. Also, our room was freezing cold, it took the heater 20-30 min to come on, after making crazy crackling noises and even then it didnt heat the room enough at night. I would have to turn off the heater to get some sleep due to all the noise it made. Overall, The Hotel looks nice in the common areas such as lobby, starbucks lounge and bar lounge. The location is great, But the rooms need some serious updating/remodeling. "

"If you haven't got a card for payment the staff tell you to eat in a restaurant down the road because they don't take cash"

"Hotel room was fine"

"I recently stayed at this four-star hotel and was very disappointed. The cleanliness was below the standard you would expect, with the room not properly cleaned and areas that clearly needed more attention from housekeeping. For a hotel in this category, it was unacceptable. There were also very few amenities available, which made the stay feel poor value for money. On top of that, parking was extremely expensive and felt like an unnecessary extra charge. Breakfast was another letdown. The selection was very basic, limited, and nowhere near what you would expect from a four-star hotel. Overall, this hotel does not live up to its rating, and I would not choose to stay here again."