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"The receptionist was lovely, polite. We checked in ok. The room numbering had us confused. Our party had 2 rooms, both very spacious, but both very cold. The towel rail in one room didn't work. The central heating radiator in both bedrooms didn't work but there was an electric heating panel that eventually warmed up the large bedroom. The hotel generally appears dated. Dirty stains around the door handles and door plates. The dining room on the Sunday night was cold, but much warmer at breakfast on Monday morning. The bar area and adjoining lounge were cold and poorly "

"Hotel was good , breakfast really tasty staff were amazing . Bar staff were also amazing shout out to Henry who made my wifes espresso martinis thank you sir. Reception staff so friendly and helpful Now my only moan is the room , it was very clean but i could hear ever footstep from the room above Tv in another room . Overall it was really nice hotel and i would stay again but i would probably upgrade room "

"Clean and tidy rooms, decent size, modern feel stylish bathroom."

"Rooms are quite small but perfectly adequate and comfortable for 2 people. Ensuites are "pods" installed in the rooms and so are small but useable. Staff are all excellent, friendly and helpful. Breakfast was excellent, plenty of choice and hot food was hot, not lukewarm as in so many other hotels. Wi-Fi worked well most of the time though we did experience very brief "outages" in our room. Location was perfect, situated on the edge of Queen's Dock, with rooms on one side of the hotel overlooking the waterfront, very close (easy walking distance) to many of the museums and attractions in the docks and city centre area. One HUGE bonus: parking is on-site and free! And because of the hotel's proximity to so much of Liverpool's attractions, there's no need to have to use a car to get anywhere, unless you want to! We chose to visit some more distant areas, e.g., Aigburth and Ormskirk, since Liverpool was where my wife and I first met over 50 years ago and these were places special to us and where we lived at the time. As an EV driver I was particularly pleased to have charging points available in the hotel car park, and at a very reasonable price when compared with "common" public chargers, 59p per kWh, up to 22 kW. Overall an excellent short break!"

"Room was comfortable, staff were helpful, breakfast was great. "

"Gave a good impression on arrival, receptionist friendly and efficient. Room was good size, facilities good, comfortable bed for a good sleep. Bedroom needs some updating to give power/USB near bed."

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"Lovely hotel, friendly staff. Good location."

"Clean "