Larkspur Hotels, Bend

"Clean, nice lobby, breakfast is hot and OK. Above average coffee ☕!"

"I LOVE the Campfire. The pool is great, the rooms are clean and cozy, the staff are so nice."

"Very good deal. Nicely laid out and clean room. "

"I love staying here!!! Rooms are always clean and staff is super friendly."

"Room was very clean and quiet. Great location in the Old Mill district of Bend. Room price was reasonable. Each bed had four nice pillows, and the towels were of a good, heavy quality. Things that could have been better: The TV was small. The blind on the window let light in around the sides of the window. The sheets on the bed were microfiber and held in the heat, making sleep difficult. The lighting in the bathroom was dim, so putting on makeup had to be done by the window with a hand mirror in order to see."

"ok for the money"

"This was the second time we stayed here, the rooms are very very cold feeling. Not cozy what so ever. I booked a double queen bed room, but got one king. W didn’t mind because our toddler sleeps with us. The room however was dirty. Thick dust under the vanity in the bedroom, bathroom was gross. Behind and around the toilet doesn’t get wiped. Mold growing in the shower, floors looked so dirty as well. The AC was nice but it blows right at the bed so we froze most of the night but have to have the air going to sleep. Breakfast was decent but I paid for the breakfast package but when I checked in the front desk didn’t tell me anything about breakfast so when we went to eat the next morning we had to figure it out from the waitress that we had to get a breakfast voucher. Then the guy at the front desk had absolutely no clue what I was talking about. I paid almost $600 for 3 nights and just wasnt the happiest with our stay. I’d highly recommend training your staff better, keeping people in the loop on policies and making sure your housekeepers are doing their jobs correctly. And update the rooms. For as much money as they cost, it shouldn’t feel like a mental institution. There is also zero ventilation in the bathrooms. So anytime someone uses the bathroom there is no fan. No window. It’s gross. "

"Loved pool and gym, easy access to downtown!"

"Elevator stopped working while five of us were in it. Tried to call staff to discuss issue and they refused to engage in conversation. Simply stated that help was going to come. In general staff were not prioritizing the customer experience at all. Especially During breakfast time. Overall, the hotel is nice and is clean, but the Customer service was very poor."