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"Wonderful clean room and very helpful staff. Spa and treatments excellent, pool great, ccannot wait to return"

"Clean room, staff was accommodating. Breakfast was decent but not many options. Dinner was nicely presented but main dishes can be quite salty. We were told they had parking but when we arrived, we were told it was closed and had to find local parking lot which was a struggle when staff is not able to give you a Google location of it and directs it on a paper map. It would have been helpful if the hotel could notify us about that prior to arrival. "

"Amazing view from the balcony, we can hear the waves even on the 10th floor. The room was spacious and clean"

"The hotel commands a stunning position overlooking Puerto de la Cruz and if you choose an Ocean View room you will get both, a wonderful sight to wake up to. We ate in one of the hotels restaurants and the food was outstanding. The hotel staff were extremely helpful and friendly and we hope to return one day.. "

"Everything is fine. Just that the garage spaces are too narrow so we had to go to another parking garage"

"Excellent"

"Yes."

"Yes"

"The best tropical destination yet. We felt really safe and cared for."