Hotel Don Candido

1.0 star property
Hotel with a rooftop terrace, near La Paz Lookout

Choose dates to view prices

Located near Plaza del Charco, Hotel Don Candido offers a comfortable retreat. Guests can stroll through the garden, browse the library, or enjoy the two pools. High-speed WiFi keeps everyone connected, and multilingual staff are available to assist with any needs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Business services
The current price is NZ$73
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

Basic Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Fridge
Smart TV
Memory foam bed
Ceiling fan
Blackout curtains
Private bathroom
Satellite channels
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Studio Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Portable fan
Memory foam bed
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Basic Single Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Fridge
Smart TV
Memory foam bed
Ceiling fan
Blackout curtains
Private bathroom
Satellite channels
Laptop workspace
  • Sleeps 1
  • 1 Twin Bed

Studio

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Free cots/infant beds
Kitchen
Fridge
Smart TV
Blackout curtains
Portable fan
Memory foam bed
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

Economy Double Room

Highlights

Deck/patio
Fridge
Smart TV
Memory foam bed
Ceiling fan
Blackout curtains
Private bathroom
Satellite channels
  • 7 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Fridge
Smart TV
Memory foam bed
Ceiling fan
Blackout curtains
Private bathroom
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Triple Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Fridge
Smart TV
Memory foam bed
Ceiling fan
Blackout curtains
Private bathroom
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Standard Studio

Highlights

Balcony
Kitchen
Fridge
Smart TV
Memory foam bed
Ceiling fan
Blackout curtains
Private bathroom
  • Hill view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Family Quadruple Room

Highlights

Fridge
Smart TV
Memory foam bed
Ceiling fan
Blackout curtains
Private bathroom
Satellite channels
Laptop workspace
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
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About the area

Map
C. de Portugal 10, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • Taoro Park - 3 min walk - 0.3 km
  • La Paz Lookout - 12 min walk - 1.0 km
  • Botanical Gardens - 15 min walk - 1.3 km
  • Loro Park - 4 min drive - 1.9 km
  • Lago Martianez Swimming Pools - 9 min drive - 1.2 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 36 min drive

Restaurants

  • ‪Bar El Camino - ‬11 min walk
  • ‪La Cofradia - ‬12 min walk
  • ‪Muxacho - ‬5 min walk
  • ‪El Bar Del Club - ‬12 min walk
  • ‪Cafe Orquidea - ‬6 min walk

About this property

Hotel Don Candido

Hotel near La Paz Lookout
Located close to Taoro Park and Botanical Gardens, Hotel Don Candido provides a rooftop terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a library and a 24-hour business centre.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), outdoor furniture and tour/ticket information
  • A banquet hall, luggage storage and wedding services
  • A vending machine, smoke-free property and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Don Candido offer perks, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Highchairs, children's dinnerware and children's books
  • Bathrooms with baths and shampoo
  • 32-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, fridges and art supplies

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 7.50 for adults and EUR 4 for children
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • High chair
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:30 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 8.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 7.50 for adults and from EUR 4 for children
  • In-room safe fee: EUR 2 per day
  • Crib (infant bed) fee: EUR 8.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number H-38/4.144

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Don Candido Hotel
Hotel Don Candido Puerto de la Cruz
Hotel Don Candido Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Don Candido have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at Hotel Don Candido?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Don Candido on 9 Nov 2025 start from NZ$72.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Don Candido pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Don Candido?

This property doesn't offer parking.

What time is check-in at Hotel Don Candido?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Don Candido?

Checkout is at 11:00 AM.

Where is Hotel Don Candido located?

Situated in Puerto de la Cruz, this hotel is within a 15-minute walk of La Paz Lookout, Taoro Park and Tenerife Beaches. Botanical Gardens and Lago Martianez Swimming Pools are also within 1 mi (2 km).

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Reviews

Hotel Don Candido Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Amenities

9.0

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 52 out of 109 reviews
Rating 8 - Good. 40 out of 109 reviews
Rating 6 - Okay. 13 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 1 out of 109 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to rest after the sun day out. Clean and comfortable.
Stayed 4 nights in Oct 2025

8/10 Good

Brunella

Liked: Cleanliness, staff & service, property conditions & facilities
Most confortable madrass ever, and large bed. Clean hotel, nice room, and very friendly and helpful staff. The area where the hotel is located is safe and calm - parking on the streets around the hotel Is free, as the hotel advertises, but is very difficult at all times. The breakfast is a little basic- it would improve exponentially with a few fresh options (ex bread / fruit).
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value - very clean, comfortable and friendly, with all facilities you could need. It is a walk from the main town centre, and the hill is steep, so need to be mobile, or happy to use taxis. But the walk is worth it as the location is peaceful. Reception area and stairs are all stone/marble so noise does travel - especially to ground floor rooms. And walls are thin too, so occasional interrupted sleep. Nothing too dramatic though. But with good facilities, clean rooms, attentive staff, lovely roof sun terrace and a pool the Don Candido is excellent value for money and would definitely choose again.
Stayed 5 nights in Mar 2024

4/10 Poor

Klaus

Liked: Cleanliness, staff & service
Disliked: Amenities
The first time a spent one night in the hotel one week before. On the second day of my second visit the otherwise very friendly receptionist woke me up and said by order of the chef I had to pay for the whole stay immidiatly. The TV and the main light didnt work, which I reported but nothing happened. You couldnt regulate the temperature of the shower, only rather hot water. The only good thing was the relatvily low price compared to the very high prices of the other hotels on the island
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel & service, but privacy felt invaded.

Hotel itself was great, easy check in, kind staff. Room was a queen-sized room with private bathroom, very clean & spacious. Breakfast was tasty with musli, toast, kakes, fruit in syrup, cereals, continental meats, eggs and a juice & coffee machine, but if you unfortunately have dietary restrictions it is a little steep at €7.50. (This isn't a critisism, I just ran the risk :) ) as there was My problem in the layout was that it was ground floor, 2nd in from reception, with it's outside terrace & door opening onto a patio people could walk past & staris leading to other apartments infront leaving no privacy in the room with the curtains open. The bathroom also had no vent, but holes to the neighbours terrace, meaning every whisper of theirs & indeed every noise inside could be heard. This was a little uncomfortable having expected a private bathroom. The noise from those checking out at the front desk leaves you unable to lie in past 8am which is a shame. I would stay here again, but not in the same room, perhaps one higher up.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little place. It's a small, quiet hotel. Our room had a queen bed and bunkbeds, large bedroom and a balcony with tables, chairs and a clothes airer. We stayed over Christmas so the room wasn't cleaned as often as usual but it didn't matter. There was an abundance of towels and a fridge which was really handy for drinks. Found it odd there was no soap so we bought some. There is a small swimming pool (cold water) and an area with chairs/tables/loungers but the sun never reaches the pool area. The seating area around the front does get the sun. You can order breakfast the night before for 7euros but we didn't do this so can't comment on that. It's up a very steep hill, we walked it a couple of times but it was only 4euros for a taxi from the centre so we did that mostly when returning at night. Walking down into town took just over 10 minutes and from there you can wander to the port/old town, beaches, bars/restaurants, Loro Park (well worth a visit!) etc. We had a hire car (which we didn't really need) and it could be tricky finding a parking space sometimes. Only real criticism was the showerhead needs fixing but we managed (and should have told them but never got round to it). Overall, we can't fault the place, it was fantastic value for money when compared to other hotels and we would stay there again. If you're looking for safe, basic and clean as a base, rather than fancy hotel you'd stop at all day, this is the place for you.
Stayed 7 nights in Dec 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, that’s very clean tidy and fairly modern. Staff are absolutely brilliant and very friendly would highly recommend.
Stayed 3 nights in Nov 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Super nettes Personal und ein gepflegter Swimmingpool für kleines Geld. Ich habe mich sehr wohl gefühlt.
Stayed 2 nights in Oct 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very hospitable and the ambience was welciming. The breakfast displayed all the essentials for a healthy nutritious meal.
Stayed 1 night in Sep 2025

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No entiendo las malas reseñas de otros huéspedes, un hotel que por lo que por si precio, ubicación, atención, seguimiento, instalaciones... Y muchas más cosas está para quitarse el sombrero. Las chicas de recepción no pueden ser más atentas no amables, la limpieza muy buena, la cama super cómoda, las instalaciones pensadas al mínimo detalle para que no te falte de nada, cápsulas y demás productos en la máquina expendedora, microondas para uso personal por si quieres calentarte una cena y disfrutarla en la terraza como hicimos nosotros y por si fuera poco, habitación equipada con nevera, caja fuyy secador, yo sin duda si vuelvo a puerto de la cruz no dudaré en alojarme allí. A sido un placer y gracias chicas de recepción (rubia y morena) por vuestra profesionalidad. Me aloje del 24 al 27 de agosto de 2025
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Una estancia agradable tranquilo solo dificultad para aparcar
Stayed 3 nights in Aug 2025

8/10 Good

Matteo

Liked: Cleanliness, amenities, property conditions & facilities
Salita bella tosta per raggiungere hotel a piedi, vi consiglio scarpe comode. Per il resto tutto ok camere pulite. Consigliato
Stayed 2 nights in Jun 2025

10/10 Excellent

BEATRIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como siempre, el lugar perfecto para pasar unos días. Buen trato del personal y atento. Las habitaciones muy limpias, cómodas y espaciosas. Todo perfecto.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service
Bon rapport qualité prix
Stayed 1 night in Jun 2025

6/10 Okay

JOSÉ ANTONIO

Liked: Staff & service
La habitación tiene un buen tamaño pero esta antigua y los colchones muy incómodos
Stayed 8 nights in Apr 2025

10/10 Excellent

BEATRIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento y amable, la habitación limpia y muy confortable
Stayed 2 nights in Apr 2025

8/10 Good

RENATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ok pulito, silenzioso, educati , 15 gg nel mese di marzo passati bene. Grazie
Stayed 15 nights in Mar 2025

8/10 Good

Nienaber

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne und ruhige Unterkunft. Insbesondere der Außenbereich ist sehr schön.
Stayed 3 nights in Mar 2025

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, amenities
Nice hotel, quiet and clean but there was a funny smell in the bathroom when we first got there but if we kept the toilet seat down the smell went. A couple of my skirts went missing but other than that we enjoyed our stay.
Stayed 7 nights in Feb 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely and helpful. Steep hill to get to property unless drive. Only have a choice of buffet breakfast cant just buy a coffee. Room was ok. Not much sun by pool area, limited sockets for facilities av to keep changin plugs for kettle, microwave and tv as only 1 plug socket.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon rapport qualité-prix. Près d'un grand parc avec vue sur le Teide et pas si loin du centre-ville!
Stayed 3 nights in Feb 2025

8/10 Good

Gianni

Liked: Cleanliness, staff & service
Per il prezzo la struttura è ok, la camera spaziosa e pulita anche se un pò rumorosa. Unica vera problematica la mancanza di parcheggio.
Stayed 7 nights in Feb 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlich und zuvorkommendes Personal. Die Arbeit macht allen Spass, das spürt man. Ich habe mich sehr wohl gefühlt. Frühstück auch super! Zimmer gemütlich und alles sauber. Ich komme wieder und empfehle die Unterkunft 100 pro.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Great for the price… I’d go again!

Great place just a couple of issues but would stay there again 100%. Nobody to greet us on arrival but got key once contact made via phone (after finding number). Wrong room given (double instead of twin). Rectified and had a great stay. Great location - short enjoyable walk from beachfront. Shower temp seemed to be switch either on or off - if you care about that. Helpful staff and trustworthy owner.
Stayed 3 nights in Jan 2025

6/10 Okay

ALEXIS JAVIER

Todo correcto y buen entendimiento.
Stayed 1 night in Jan 2025