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"Room was spacious. Onsen was good. Great dinner at restaurant nearby. Staff is not 24-7 at the hotel. Self check-in and check-out at the machine, everything is self-served. Enjoyed quiet environment at the hotel for 2 nights. Good for refreshing trip."

"this place is so chill and my child love it"

"Simple but very comfortable, amazing check in staff"

"The staff here are amazing, courteous, helpful and kind. The rooms are spotless. Amazing stay. Will stay here again when I’m the area. "

"good compact hotel"

"Good"

"Nice."

"Nice hotel "

"We were unaware on our reservation through Hotels.com that our reservation included breakfast and dinner. We stayed at the hotel for 4 nights and dinner was basically the same every night - not what I am looking for in a vacation. Still the dinner is very good. Having said that, all the food is very Japanese, so not what all travelers can do. The hotel itself is gorgeous with amazing amenities. The staff lovely although not too comfortable with English which is fine of course. We particularly...

"We stayed 1 night after the golden week so it was nice and quiet. Everything was wonderful except the dinner buffet was a little disappointment. I stayed a few years ago and also had the dinner buffet and i recall it was better. "

"Room was clean, comfortable, and quiet - all making for a great stay!"

"The room was very bad, there was no staff and the condition of the “hotel” was atrocious. At night there was random screaming from all around, like it was mad max. The heating was terrible and the room was cold all night. Couldn’t sleep much at all and decided right there to switch to a real hotel. Idk who took the photos but they did a great job tricking customers into thinking that this was a decent place. Absolutely awful, basically a silent hill experience. "

"Old fashioned Japanese hotel, but clean environment. Free coffee on arrival and light breakfast was offered. Open air onsen was very nice Only issue was, there was no toilet inside the room which things a bit interesting at night when the human nature was calling. Otherwise lovely hotel with friendly staff"

"clean room and good Japanese style breakfast"

"Very kind and the ryokan was so cute"

"It was a nice and being welcomed experience in this hotel. Their staff are very nice and helpful, there will be free parking if you pre-book with the hotel, and there is a big bath tube open for guests for free which is a bonus for relax before sleeping!"

"We enjoyed the hot spring and the delicious food. Will stay there if we go to Ureshino onsen again. "

"Great resort Food were excellent "